search

USEPA / Environmental-Technologies-Design-Option-Tool

Software models that provides engineers with the capability to evaluate and design systems that use granular activated carbon or ion exchange resins for the removal of contaminants, including PFAS, from drinking water and wastewater
17 stars 9 forks source link

IonExDesignS fails to run in Windows 10 #3

Open ucchejbb opened 4 years ago

ucchejbb commented 4 years ago

The module IonExDesignS produces an error in Windows 10.

The following error is produced. image

Modules like AdDesignS do not produce the same error.

Tatisgua commented 4 years ago

Hi!!I was wondering if you can help me!! I am getting this error: "Unable to read licensing data. You may need to re-install the software" when I am opening AdDesignS module. The license I used is the one from the setup instructions, I uninstalled the software, then reinstall, but nothing work. I ran it as administrator and compatibility as Win98/ME...Nothing worked :( Any help would hugely appreciate it!

ucchejbb commented 4 years ago

@Tatisgua - You can try running it with a different compatibility mode. Possibly WinXP, or Windows95. In the ETDOT10/dbase/ folder, do you have cpas.lic, cpas.ini, cpaschk.exe and cpaslib.dll? And does the "cpasdir.ini" in the ADS folder point to the location where your ETDOT is installed?

NOTE: I will hide this comment, and reply in a few weeks from this thread. They are not related to the main issue, which is related to the IonExDesignS module which fails because of something in the main GUI code.

ucchejbb commented 4 years ago

@Tatisgua - When you said you installed the packages, did open the etdot1-0.zip under the release tab, and run the included setup.exe? There are exe files included in various folders, of the github repository, but those will not run, and produce the error you described.

fahdzc commented 3 years ago

...The module IonExDesignS produces an error in Windows 10...

Good day!

Was a solution found for this bug?

ucchejbb commented 3 years ago

@fahdzc Unfortunately, no solution to this has yet been found.

If you are interested in modeling Ion Exchange Resins, please see https://github.com/USEPA/Water_Treatment_Models for a Python based approach.