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USEPA / Environmental-Technologies-Design-Option-Tool

Software models that provides engineers with the capability to evaluate and design systems that use granular activated carbon or ion exchange resins for the removal of contaminants, including PFAS, from drinking water and wastewater
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Installaion #4

Open Atakheir opened 4 years ago

Atakheir commented 4 years ago

I try to install ETDOT_1-0 on my computer. I unzipped the files and I run setup.exe but nothing happens. I have 64bit Windows 10! Is there anyone else with the same issue.

I run it with Administrator access and I don't have any firewall to block it.

ucchejbb commented 4 years ago

@Atakheir Have you tried running the setup.exe in compatibility mode? I am also running 64bit Windows10 and was able to install ETDOT. I didn't have to run the setup in compatibility mode, but I can update the installation instructions if it worked for you.

Atakheir commented 4 years ago

Thanks, Johnathan, I tried the compatibility mode as well, but still, when I run setup.exe, it adds a task named "32-bit Setup Launcher " to my windows task manager but nothing happens after that. redownload the zip files, no luck.

I would try it on another computer then.

ucchejbb commented 4 years ago

@Atakheir If you have a different computer, please try that. I recall seeing a launcher screen, but I believe that moved through fairly quickly when I installed it on my machine. Unfortunately, I don't have a second Win10 machine to try the installation on at the moment.

Atakheir commented 4 years ago

I tried to install it on another Win 10 64bit, and it does the same. Nothing comes up after running setup.exe.

Just to double-check, do I need to unzip "etdot_1-0.zip" and run "setup.exe"?

ucchejbb commented 4 years ago

@Atakheir Yes, you will likely have to fully unzip the etdot_1-0.zip file. Not just run the setup.exe from within winzip (or whatever unzipper you are using).

Trallafitti commented 4 years ago

I had the same problem with Windows 10 (64 bit). It turns out that the 32-bit setup launcher gets easily blocked by other programs. Analyze the wait chain in your task manager for the setup launcher and stop the processes that are shown there. Here's a step-by-step instruction.

Atakheir commented 4 years ago

@Trallafitti Thank you for the suggestion. There was a program (rundll32.exe) blocks the setup launcher. I end the rundll32.exe task and the installation continued.

I could install the ETDOT software but at the end of the installation I got this warning: Untitled I pressed "okay" and the installation completed. however I couldn't run any of the software. I got different errors for different software (below). I tried different compatibility mode and I run all the softwares and the installation file with administration access. AdOx: image AdDesignS: image IonExDesignS: image after pressing continue: image DyeStudy, ASAP, and StEPP: image Bioflilter: Works FaVOr: Works

ucchejbb commented 4 years ago

@Trallafitti Thanks for that information. @Atakheir Trying to reinstall might work. The IonExDesignS issues was a known issue, and is not related to the installation process. The fact that some of these work is odd. And you've selected the Windows98/Me compatibility mode for the ones that don't work?

Atakheir commented 4 years ago

@ucchejbb I reinstalled it a couple of times, but only Bioflilter and FaVOr work properly. To run each model, I have tried different compatibility modes, but none worked. next I would try a Win32bit to see if it helps.

ucchejbb commented 4 years ago

@Atakheir - Please let me know how that goes.

What type of Windows do you have? Home, Professional, Enterprise? Not really sure why that would matter, but just in case. Thanks.

Atakheir commented 3 years ago

I have Win 10 Pro 64bit.

I tried it on Windows 7 and it worked. No issue with licencing and all the modules are working properly, except "IonExds". It returned image You mentioned it is a known issue, do you have any solution for it?

ucchejbb commented 3 years ago

@Atakheir Unfortunately, I don't have a fix for the IonExDesignS issue. There are at least 2 issues in that problem, but to fix any of the modules basically requires a full update to new Visual Basic standard, which has not yet begun.

If you are interested in modeling ion exchange you may be interested in code found : https://github.com/USEPA/Water_Treatment_Models

This is not a fully developed GUI, but has code capable of predicting multi-component ion-exchange. It is a Python Based tool, so should be able to run on any computer that runs Python.