USEPA / Environmental-Technologies-Design-Option-Tool

Software models that provides engineers with the capability to evaluate and design systems that use granular activated carbon or ion exchange resins for the removal of contaminants, including PFAS, from drinking water and wastewater
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Installation corrupt #7

Open HHall2 opened 3 years ago

HHall2 commented 3 years ago

Attempted to install on Windows 10 1809 Pro 64 bit PC The exe would not launch Temporarily turned off UAC and got the installer to work and used the KEY code provided in readme Ran on the Compatibility win 91/me as suggested logged on as admin Get the same licensing error as other users here reporting on the form. Tried to uninstall but unable due to program being corrupt. You have to go to task manager to close out the error box and program that will launch. Based on what I am reading here are are a number of issues with the install. Any information to help on regedit clean-up to reinstall and Licensing issue would be much appreciated.

mxdamien commented 1 year ago

Hi @HHall2 , hi all

Did you have any progress with this problem? We are facing the same issue - (Setup simply not starting) on some installations.

It works out-of-the-box on one installation but it does not on several others. The setup of the systems are basically the same. Win 10 on the same type of computer, installed from the same image (corporate laptops).

Only major difference we could make out is that the computer where the setup works has Visual Studio 2022 installed, which the others have not.

ucchejbb commented 1 year ago

@mxdamien @HHall2 I am sorry that you are both having issues installing ETDOT. If you are only interested in AdDesignS, that has been updated to be Windows10 compatible, and does not require any license key or installation.

Unfortunately, due to the age of the code and subsequent changes to how Windows handles installation, the only viable way to address these issues is to update each software package individually.

mxdamien commented 1 year ago

Hi @ucchejbb ,

thanks for your reply.

Unfortunately we are also interested in some of the other modules. AdDesignS is running fine without any setup. But what's strange is that the setup is running on my computer (the one with Visual Studio installed) but not on the other ones. On my computer most of the other modules are working after the setup - so the problem seems to really only be the setup.

We also tried copying my installed program folder (the one where we pointed the setup to install to) over to my colleagues computer. We made sure to place it in the same location. This leads to the following error message when e.g starting ads.exe:

image

are there any registry entries that need to be copied over to the other machine, too?

ucchejbb commented 1 year ago

Unfortunately, I know very little about what the installer is doing. We have invested very little time in looking at the installer, as we were hoping to eliminate its need in the long-term.

Which additional modules are you interested in?

mxdamien commented 1 year ago

Besides AdDesignS were are also interested in biofilt, StEPP and IonExDS. The first two ones are running fine after setup. IonExDS is showing the splash screen and then crashes.

image

But IonExDS is not our main focus.

We will keep trying to get the setup running and report back in case we find out something useful. Since the setup ran on my computer there must be a way to get it to run on some other machine, too.

ucchejbb commented 1 year ago

Thanks, yes IonExDS has an error somewhere in the engine code. However, the code basically uses a modified Freundlich (as is used in AdDesignS), so approximations within AdDesignS might be possible. EPA is currently developing a model that models the IEX system as an exchange process (rather than the adsorption assumption inherent in using Freundlich), and the Python code for that can be found https://github.com/USEPA/Water_Treatment_Models

That codebase also has the GAC - PSDM code from AdDesignS, along with some new fitting features.

For StEPP you might also be interested in the CompTox database, as it has a large set of estimated or measured values that would have been included in StEPP. It won't create AdDesignS files, but the information is there. https://comptox.epa.gov/dashboard/

mxdamien commented 1 year ago

Thank you @ucchejbb, I will have a look at the links