USEPA / SWMM-EPANET_User_Interface

User interface for the Stormwater-Management-Model
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EPANET-UI MTP4R1 fails to start on Win 10 #287

Closed petew0309 closed 5 years ago

petew0309 commented 6 years ago

Hello,

A cmd window is displayed briefly and then the program fails to start.

Client machine in question is running Windows 10 Enterprise, 64-bit (build 17134)

I have the program running fine on my machine; Windows 10 Enterprise, 64-bit (build 16299)

Following output when running from cmd line:

C:\Program Files\EPANET-UI>EPANET-UI.exe Traceback (most recent call last): File "src\ui\EPANET\frmMainEPANET.py", line 13, in File "c:\users\tong~1.zha\appdata\local\temp\pip-build-9xst00\pyinstaller\PyInstaller\loader\pyimod03_importers.py", line 389, in load_module File "ui\frmMain.py", line 29, in File "c:\users\tong~1.zha\appdata\local\temp\pip-build-9xst00\pyinstaller\PyInstaller\loader\pyimod03_importers.py", line 389, in load_module File "ui\frmTranslateCoordinates.py", line 7, in File "c:\users\tong~1.zha\appdata\local\temp\pip-build-9xst00\pyinstaller\PyInstaller\loader\pyimod03_importers.py", line 389, in load_module File "ui\selectCrsDlg.py", line 24, in File "c:\users\tong~1.zha\appdata\local\temp\pip-build-9xst00\pyinstaller\PyInstaller\loader\pyimod03_importers.py", line 389, in load_module File "qgis__init.py", line 36, in File "c:\users\tong~1.zha\appdata\local\temp\pip-build-9xst00\pyinstaller\PyInstaller\loader\pyimod03_importers.py", line 389, in load_module File "qgis\core\init__.py", line 3, in File "c:\users\tong~1.zha\appdata\local\temp\pip-build-9xst00\pyinstaller\PyInstaller\loader\pyimod03_importers.py", line 546, in load_module ImportError: DLL load failed: The specified module could not be found. Failed to execute script frmMainEPANET

Any help would be greatly appreciated.

Many thanks,

Pete

TongZhai commented 6 years ago

@petew0309 I see that you refer to MTP4R1 distribution, so have you tried the latest MTP4R2 distribution?

petew0309 commented 6 years ago

@TongZhai

Thanks for the reply - the user is out of office at the moment, but I'll get this installed and tested ASAP.

Thanks,

Pete

TongZhai commented 5 years ago

new windows 10 release were released and tested well