Closed surbhiz closed 4 years ago
Forgot to update this - the evaluation logic on line 272 of juicebox.php needed to be amended to check for a null status rather than a True status. Once updated, it began working correctly.
This has been live, waiting for confirmation that the issue is resolved after going live on the Production server.
Confirmed working on Production. Closing issue.
While ending the transaction for JuiceBox, json returns
{"CONTENT":"Ticket 45744 has been closed","success":"Y"}
which indicates that the code is running fine but in Database it returns the t_end as NULL which signifies that it is not updating the value for the end ticket.