Login not work in new Gorilla player account

[maverix72]

Hi,

After downloading Gorilla player Windows Version 1.5.5.0 and after creating a new verified account, starting software and after entering the user and password, authentication fails. My account is: [removed email]

[srdosramos]

Hi I have the same issue, cant log in to Gorilla Player,

After looking on the logs found that the certificated for the endpoint is expired.

here are the logs;

{"level":"info","message":"[Analytics] Setting user 3297bf50-4db0-11ea-8708-e17b87afd717 (generated=true)","timestamp":"2020-02-12T16:25:48.228Z"} {"level":"error","message":"Unable invoke checkForUpdate service. Error \"certificate has expired\" occurred (Error: certificate has expired\n at TLSSocket. (_tls_wrap.js:1085:38)\n at emitNone (events.js:86:13)\n at TLSSocket.emit (events.js:185:7)\n at TLSSocket._finishInit (_tls_wrap.js:603:8)\n at TLSWrap.ssl.onhandshakedone (_tls_wrap.js:433:38)).","timestamp":"2020-02-12T16:25:49.713Z"} {"level":"error","message":"Check for update: Can't get the last known version from the server","timestamp":"2020-02-12T16:25:49.714Z"} {"level":"info","message":"Signin endpoint: https://www.uxdivers.com/api/v1/login","timestamp":"2020-02-12T16:26:23.742Z"} {"level":"error","message":"Failed authenticating user. Status -1, error message ","timestamp":"2020-02-12T16:26:24.959Z"}

the certificate for this endpoint https://www.uxdivers.com/api/v1/login has expired yesterday

[jpbrocca]

Hello @maverix72 and @maverix72, sorry about this issue.

It should be fixed now. Could you give it a try and let me know?

Regards and thanks JP

[maverix72]

Hello JPBrocca, now Gorilla Player start and login it’s Ok, but when I try to reopen application the maessage “Could not initialize Gorilla. Port 9014 in Use” appiar and application not start.

I start Gorilla in Win 10 Pro

Thanks Filippo

Inviato da Postahttps://go.microsoft.com/fwlink/?LinkId=550986 per Windows 10

Da: jpbroccamailto:notifications@github.com Inviato: mercoledì 12 febbraio 2020 18:13 A: UXDivers/Gorilla-Player-Supportmailto:Gorilla-Player-Support@noreply.github.com Cc: maverix72mailto:maverix72@hotmail.it; Mentionmailto:mention@noreply.github.com Oggetto: Re: [UXDivers/Gorilla-Player-Support] Login not work in new Gorilla player account (#374)

Hello @maverix72https://eur05.safelinks.protection.outlook.com/?url=https%3A%2F%2Fgithub.com%2Fmaverix72&data=02%7C01%7C%7Ccafd2d108d264ed4e87808d7afded579%7C84df9e7fe9f640afb435aaaaaaaaaaaa%7C1%7C0%7C637171243899644836&sdata=n%2BHEj12dvtsF07ZnbW%2B7YrnxYhBr99B7BbhPtqIqtbk%3D&reserved=0 and @maverix72https://eur05.safelinks.protection.outlook.com/?url=https%3A%2F%2Fgithub.com%2Fmaverix72&data=02%7C01%7C%7Ccafd2d108d264ed4e87808d7afded579%7C84df9e7fe9f640afb435aaaaaaaaaaaa%7C1%7C0%7C637171243899644836&sdata=n%2BHEj12dvtsF07ZnbW%2B7YrnxYhBr99B7BbhPtqIqtbk%3D&reserved=0, sorry about this issue.

It should be fixed now. Could you give it a try and let me know?

Regards and thanks JP

— You are receiving this because you were mentioned. Reply to this email directly, view it on GitHubhttps://eur05.safelinks.protection.outlook.com/?url=https%3A%2F%2Fgithub.com%2FUXDivers%2FGorilla-Player-Support%2Fissues%2F374%3Femail_source%3Dnotifications%26email_token%3DAEZ32G3G5NMI3HON72AT4ELRCQU2JA5CNFSM4KT2V2Q2YY3PNVWWK3TUL52HS4DFVREXG43VMVBW63LNMVXHJKTDN5WW2ZLOORPWSZGOELRS2YA%23issuecomment-585313632&data=02%7C01%7C%7Ccafd2d108d264ed4e87808d7afded579%7C84df9e7fe9f640afb435aaaaaaaaaaaa%7C1%7C0%7C637171243899654850&sdata=Ks7GnX1x4HLqs7w9S7CvVxDEKT19RNPhdyprFf52lds%3D&reserved=0, or unsubscribehttps://eur05.safelinks.protection.outlook.com/?url=https%3A%2F%2Fgithub.com%2Fnotifications%2Funsubscribe-auth%2FAEZ32G6SZ22SEKHSH2DQFCTRCQU2JANCNFSM4KT2V2QQ&data=02%7C01%7C%7Ccafd2d108d264ed4e87808d7afded579%7C84df9e7fe9f640afb435aaaaaaaaaaaa%7C1%7C0%7C637171243899654850&sdata=droSucZFd7J0CoOR1YSF%2BjNfcJ5%2FbkhxOqrNCzamT9Q%3D&reserved=0.

[fariduca]

Hello @jpbrocca! Can you please help? I'm facing the same issue. I can't log in.

Here are logs:

{"level":"error","message":"Error occurred while reading the registry key \Software\Wow6432Node\Microsoft\VisualStudio\15.0, message: QUERY command exited with code 1:\n\nERROR: The system was unable to find the specified registry key or value., stack: Error\n at mkErrorMsg (C:\Users\faridun.mamadbekov\AppData\Local\Programs\Gorilla Player\resources\app.asar\node_modules\winreg\lib\registry.js:111:12)\n at ChildProcess. (C:\Users\faridun.mamadbekov\AppData\Local\Programs\Gorilla Player\resources\app.asar\node_modules\winreg\lib\registry.js:459:10)\n at emitTwo (events.js:106:13)\n at ChildProcess.emit (events.js:191:7)\n at maybeClose (internal/child_process.js:885:16)\n at Process.ChildProcess._handle.onexit (internal/child_process.js:226:5).","timestamp":"2021-02-08T10:56:01.771Z"} {"level":"info","message":"Starting Gorilla App...","timestamp":"2021-02-08T11:04:24.982Z"} {"level":"error","message":"Error reading license file ENOENT: no such file or directory, open 'C:\Users\faridun.mamadbekov\.gorilla\license' Error: ENOENT: no such file or directory, open 'C:\Users\faridun.mamadbekov\.gorilla\license'\n at Object.fs.openSync (fs.js:558:18)\n at Object.module.(anonymous function) [as openSync] (ELECTRON_ASAR.js:173:20)\n at Object.fs.readFileSync (fs.js:468:33)\n at Object.fs.readFileSync (ELECTRON_ASAR.js:506:29)\n at Object.verifyLicense (C:\Users\faridun.mamadbekov\AppData\Local\Programs\Gorilla Player\resources\app.asar\app\server\LicenseHelper.js:131:30)\n at Object.getCurrentUser (C:\Users\faridun.mamadbekov\AppData\Local\Programs\Gorilla Player\resources\app.asar\app\server\LicenseHelper.js:104:18)\n at Object.currentUser (C:\Users\faridun.mamadbekov\AppData\Local\Programs\Gorilla Player\resources\app.asar\app\gorillaProxy.js:42:27)\n at C:\Users\faridun.mamadbekov\AppData\Local\Programs\Gorilla Player\resources\app.asar\app\background.js:113:14\n at Object. (C:\Users\faridun.mamadbekov\AppData\Local\Programs\Gorilla Player\resources\app.asar\app\background.js:995:2)\n at Object. (C:\Users\faridun.mamadbekov\AppData\Local\Programs\Gorilla Player\resources\app.asar\app\background.js:997:3)","timestamp":"2021-02-08T11:04:25.086Z"} {"level":"info","message":"[Analytics] Setting user 3ec46700-66d8-11eb-9e4a-b74e0096e5b0 (generated=true)","timestamp":"2021-02-08T11:04:25.086Z"} {"level":"error","message":"Unable invoke checkForUpdate service. Error \"certificate has expired\" occurred (Error: certificate has expired\n at TLSSocket. (_tls_wrap.js:1085:38)\n at emitNone (events.js:86:13)\n at TLSSocket.emit (events.js:185:7)\n at TLSSocket._finishInit (_tls_wrap.js:603:8)\n at TLSWrap.ssl.onhandshakedone (_tls_wrap.js:433:38)).","timestamp":"2021-02-08T11:04:27.156Z"} {"level":"error","message":"Check for update: Can't get the last known version from the server","timestamp":"2021-02-08T11:04:27.157Z"} {"level":"info","message":"Signin endpoint: https://www.uxdivers.com/api/v1/login","timestamp":"2021-02-08T11:06:11.559Z"} {"level":"error","message":"Failed authenticating user. Status -1, error message ","timestamp":"2021-02-08T11:06:12.189Z"}

[kakarottobcn]

Hi

I am facing exactly the same issue as fariduca with Gorilla Player 1.5.5 and win10. Any suggestions?

Thanks