Ubiquiti-App / UCRM

Installation Scripts for Ubiquiti's UCRM - Complete ISP Management Platform
https://ucrm.ubnt.com/
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Two clients showing partial payments when payment was in full #74

Closed Pakket closed 7 years ago

Pakket commented 7 years ago

I have two clients that are showing as having partial payments for last month, when the payments were in full. The UCRM keeps suspending them, but they are caught up.

partial-1

partial-2

Pakket commented 7 years ago

Update: I have tried deleting the payment and re-applying it and the invoice still reflects "Partial", even thought he full amount was applied.

keksa commented 7 years ago

Thanks for reporting this, I think it's some kind of rounding error, we'll take a look into this.

keksa commented 7 years ago

We will be releasing hotfix for this soon. You will need to reapply the payments for changes to take effect.

keksa commented 7 years ago

2.1.2 has been released, please try unmatching the payments and matching them back, should help

Pakket commented 7 years ago

Keksa! I am trying to unmatch and rematch the payments, as the ones marked partial are causing my clients to get suspended. When I try to match the payments, I am getting a 500 Server error. I have rebooted the server and still get the error.

This is becoming a nightmare and causing my clients to be angry. Can you please help with this? if I need to, I can send you a copy of the VHD so you can view what's going on.

match payments

keksa commented 7 years ago

Fixed in 2.1.3.