Closed brickhouse1978 closed 3 years ago
Hi @brickhouse1978 can you share a project file (file - save project) where your issue happens. I don't know what settings you use to print, so I can't reproduce your issue.
It's a software issue. I reloaded 4.9 and it works just fine
On Thu, Jul 15, 2021, 7:23 AM Fenne @.***> wrote:
Hi @brickhouse1978 https://github.com/brickhouse1978 can you share a project file (file - save project) where your issue happens. I don't know what settings you use to print, so I can't reproduce your issue.
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Nice that you have a workaround. Could you still provide a project file though that reproduces the issue?
I tried your current reproduction steps: "Print the same way I always do" but it retracts fine. It seems to work correctly from what I can see.
This issue has been automatically closed because there has been no response to our request for more information from the original author. With only the information that is currently in the issue, we don't have enough information to take action. Please reach out if you have or find the answers we need so that we can investigate further.
Application Version
4.10
Platform
windows 10
Printer
creality ender 3 pro
Reproduction steps
just tried to print the same way i always do and it wont retract
Actual results
does not retract
Expected results
the machine should retract
Checklist of files to include
Additional information & file uploads
none