Slicing Error - Githubissues

Arbuzek commented 1 year ago

Application Version

5.2.0

Platform

Win 11

Printer

Ender 3v2

Reproduction steps

I sliced a model

Actual results

it cannot slice cura.log

Expected results

It would slice

Checklist of files to include

[X] Log file
[ ] Project file

Additional information & file uploads

cura.log

MariMakes commented 1 year ago

Hey @Arbuzek,

Welcome to the Ultimaker Cura Github 🚀 Sorry, it took us a while to get back to you 😞

There is not enough information for me to help you troubleshoot. In your logs I can see you had a crash:

CuraEngineBackend.CuraEngineBackend._onBackendQuit [959]: Backend exited abnormally with return code 3221225477!
CuraEngineBackend.CuraEngineBackend._terminate [359]: Attempting to kill the engine process
CuraEngineBackend.CuraEngineBackend._terminate [365]: Killing engine process
CuraEngineBackend.CuraEngineBackend._terminate [368]: Engine process is killed. Received return code 3221225477

Do you have a project file for us? It contains the printer and settings we need for troubleshooting. To save a project file go to File -> Save project. Please make sure to .zip your project file. For big files, you may need to use WeTransfer or similar file-sharing sites.

You'll need to open Github in your browser to attach any files to your ticket You can click the view it on GitHub link at the bottom of your email to open GitHub in the browser.

github-actions[bot] commented 1 year ago

This issue has been automatically closed because there has been no response to our request for more information from the original author. With only the information that is currently in the issue, we don't have enough information to take action. Please reach out if you have or find the answers we need so that we can investigate further.

MariMakes commented 1 year ago

Hey @Arbuzek ,

In the mean time we learned that return code 3221225477, is actually a super generic error, even though it doesn't sound generic 😅 In the Cura 5.3 Beta, we made a fix that should solve a number of these errors. Can you download the Beta and retry your slice? You can download it here: https://github.com/Ultimaker/Cura/releases/tag/5.3.0-beta.1

If that's it still doesn't work, we'll need a little bit more information from you. Do you have a project file for us? It contains the printer and settings we need for troubleshooting. To save a project file go to File -> Save project. Please make sure to .zip your project file. For big files, you may need to use WeTransfer or similar file-sharing sites.