Ultimaker / Cura

3D printer / slicing GUI built on top of the Uranium framework
GNU Lesser General Public License v3.0
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immediate crash upon start #13961

Open dotysan opened 1 year ago

dotysan commented 1 year ago

Application Version

5.2.1

Platform

Windows 10

Printer

unable to

Reproduction steps

Run program.

Actual results

Dump Summary

Dump File: Ultimaker-Cura.exe.8160.dmp : C:\Users\Curtis\AppData\Local\CrashDumps\Ultimaker-Cura.exe.8160.dmp Last Write Time: 12/3/2022 9:05:47 AM Process Name: Ultimaker-Cura.exe : C:\Program Files\Ultimaker Cura 5.2.1\Ultimaker-Cura.exe Process Architecture: x64 Exception Code: 0xC0000409 Exception Information:
Heap Information: Not Present

System Information

OS Version: 10.0.19045 CLR Version(s):

Modules

Module Name Module Path Module Version


Ultimaker-Cura.exe C:\Program Files\Ultimaker Cura 5.2.1\Ultimaker-Cura.exe 0.0.0.0 ntdll.dll C:\Windows\System32\ntdll.dll 10.0.19041.2130 kernel32.dll C:\Windows\System32\kernel32.dll 10.0.19041.2251 KERNELBASE.dll C:\Windows\System32\KERNELBASE.dll 10.0.19041.2193 user32.dll C:\Windows\System32\user32.dll 10.0.19041.2130 win32u.dll C:\Windows\System32\win32u.dll 10.0.19041.2251 gdi32.dll C:\Windows\System32\gdi32.dll 10.0.19041.2130 gdi32full.dll C:\Windows\System32\gdi32full.dll 10.0.19041.2130 msvcp_win.dll C:\Windows\System32\msvcp_win.dll 10.0.19041.789 ucrtbase.dll C:\Windows\System32\ucrtbase.dll 10.0.19041.789 advapi32.dll C:\Windows\System32\advapi32.dll 10.0.19041.2130 msvcrt.dll C:\Windows\System32\msvcrt.dll 7.0.19041.546 sechost.dll C:\Windows\System32\sechost.dll 10.0.19041.1865 rpcrt4.dll C:\Windows\System32\rpcrt4.dll 10.0.19041.1806 comctl32.dll C:\Windows\WinSxS\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.19041.1110_none_60b5254171f9507e\comctl32.dll 6.10.19041.1110 imm32.dll C:\Windows\System32\imm32.dll 10.0.19041.2193 python310.dll C:\Program Files\Ultimaker Cura 5.2.1\python310.dll 3.10.4150.1013 ws2_32.dll C:\Windows\System32\ws2_32.dll 10.0.19041.546 version.dll C:\Windows\System32\version.dll 10.0.19041.546 VCRUNTIME140.dll C:\Program Files\Ultimaker Cura 5.2.1\VCRUNTIME140.dll 14.32.31326.0 cryptsp.dll C:\Windows\System32\cryptsp.dll 10.0.19041.546 rsaenh.dll C:\Windows\System32\rsaenh.dll 10.0.19041.1052 bcrypt.dll C:\Windows\System32\bcrypt.dll 10.0.19041.1023 CRYPTBASE.dll C:\Windows\System32\CRYPTBASE.dll 10.0.19041.546 bcryptPrimitives.dll C:\Windows\System32\bcryptPrimitives.dll 10.0.19041.1415 python3.dll C:\Program Files\Ultimaker Cura 5.2.1\python3.dll 3.10.4150.1013 _ctypes.pyd C:\Program Files\Ultimaker Cura 5.2.1_ctypes.pyd 3.10.4150.1013 ole32.dll C:\Windows\System32\ole32.dll 10.0.19041.1202 combase.dll C:\Windows\System32\combase.dll 10.0.19041.2130 oleaut32.dll C:\Windows\System32\oleaut32.dll 10.0.19041.985 _bz2.pyd C:\Program Files\Ultimaker Cura 5.2.1_bz2.pyd 3.10.4150.1013 _lzma.pyd C:\Program Files\Ultimaker Cura 5.2.1_lzma.pyd 3.10.4150.1013 _socket.pyd C:\Program Files\Ultimaker Cura 5.2.1_socket.pyd 3.10.4150.1013 IPHLPAPI.DLL C:\Windows\System32\IPHLPAPI.DLL 10.0.19041.1865 select.pyd C:\Program Files\Ultimaker Cura 5.2.1\select.pyd 3.10.4150.1013 pyexpat.pyd C:\Program Files\Ultimaker Cura 5.2.1\pyexpat.pyd 3.10.4150.1013 _queue.pyd C:\Program Files\Ultimaker Cura 5.2.1_queue.pyd 3.10.4150.1013 win32api.cp310-win_amd64.pyd C:\Program Files\Ultimaker Cura 5.2.1\win32api.cp310-win_amd64.pyd 3.10.303.0 shell32.dll C:\Windows\System32\shell32.dll 10.0.19041.2075 pywintypes310.dll C:\Program Files\Ultimaker Cura 5.2.1\pywin32_system32\pywintypes310.dll 3.10.303.0 secur32.dll C:\Windows\System32\secur32.dll 10.0.19041.546 sspicli.dll C:\Windows\System32\sspicli.dll 10.0.19041.2130 pythoncom310.dll C:\Program Files\Ultimaker Cura 5.2.1\pywin32_system32\pythoncom310.dll 3.10.303.0 kernel.appcore.dll C:\Windows\System32\kernel.appcore.dll 10.0.19041.546 uxtheme.dll C:\Windows\System32\uxtheme.dll 10.0.19041.2193 urlmon.dll C:\Windows\System32\urlmon.dll 11.0.19041.2251 iertutil.dll C:\Windows\System32\iertutil.dll 11.0.19041.2130 srvcli.dll C:\Windows\System32\srvcli.dll 10.0.19041.1645 netutils.dll C:\Windows\System32\netutils.dll 10.0.19041.546 SHCore.dll C:\Windows\System32\SHCore.dll 10.0.19041.1865 QtNetwork.pyd C:\Program Files\Ultimaker Cura 5.2.1\PyQt6\QtNetwork.pyd 0.0.0.0 msvcp140.dll C:\Program Files\Ultimaker Cura 5.2.1\msvcp140.dll 14.29.30135.0 Qt6Network.dll C:\Program Files\Ultimaker Cura 5.2.1\Qt6Network.dll 6.2.4.0 VCRUNTIME140_1.dll C:\Program Files\Ultimaker Cura 5.2.1\VCRUNTIME140_1.dll 14.29.30135.0 Qt6Core.dll C:\Program Files\Ultimaker Cura 5.2.1\Qt6Core.dll 6.2.4.0 dnsapi.dll C:\Windows\System32\dnsapi.dll 10.0.19041.1865 winhttp.dll C:\Windows\System32\winhttp.dll 10.0.19041.2193 mpr.dll C:\Windows\System32\mpr.dll 10.0.19041.1806 userenv.dll C:\Windows\System32\userenv.dll 10.0.19041.572 netapi32.dll C:\Windows\System32\netapi32.dll 10.0.19041.2130 MSVCP140_1.dll C:\Program Files\Ultimaker Cura 5.2.1\MSVCP140_1.dll 14.29.30135.0 winmm.dll C:\Windows\System32\winmm.dll 10.0.19041.546 nsi.dll C:\Windows\System32\nsi.dll 10.0.19041.610 sip.cp310-win_amd64.pyd C:\Program Files\Ultimaker Cura 5.2.1\PyQt6\sip.cp310-win_amd64.pyd 0.0.0.0 QtCore.pyd C:\Program Files\Ultimaker Cura 5.2.1\PyQt6\QtCore.pyd 0.0.0.0 _uuid.pyd C:\Program Files\Ultimaker Cura 5.2.1_uuid.pyd 3.10.4150.1013 _ssl.pyd C:\Program Files\Ultimaker Cura 5.2.1_ssl.pyd 3.10.4150.1013 crypt32.dll C:\Windows\System32\crypt32.dll 10.0.19041.1889 mswsock.dll C:\Windows\System32\mswsock.dll 10.0.19041.546 _hashlib.pyd C:\Program Files\Ultimaker Cura 5.2.1_hashlib.pyd 3.10.4150.1013 QtWidgets.pyd C:\Program Files\Ultimaker Cura 5.2.1\PyQt6\QtWidgets.pyd 0.0.0.0 Qt6Widgets.dll C:\Program Files\Ultimaker Cura 5.2.1\Qt6Widgets.dll 6.2.4.0 Qt6Gui.dll C:\Program Files\Ultimaker Cura 5.2.1\Qt6Gui.dll 6.2.4.0 dwmapi.dll C:\Windows\System32\dwmapi.dll 10.0.19041.746 d3d11.dll C:\Windows\System32\d3d11.dll 10.0.19041.2075 dxgi.dll C:\Windows\System32\dxgi.dll 10.0.19041.2075 MSVCP140_2.dll C:\Program Files\Ultimaker Cura 5.2.1\MSVCP140_2.dll 14.29.30135.0 DWrite.dll C:\Windows\System32\DWrite.dll 10.0.19041.1566 QtGui.pyd C:\Program Files\Ultimaker Cura 5.2.1\PyQt6\QtGui.pyd 0.0.0.0 libmmd.dll C:\Program Files\Ultimaker Cura 5.2.1\libmmd.dll 20.0.0.0 libifcoremd.dll C:\Program Files\Ultimaker Cura 5.2.1\libifcoremd.dll 20.0.1.0 imagehlp.dll C:\Windows\System32\imagehlp.dll 10.0.19041.1415 libiomp5md.dll C:\Program Files\Ultimaker Cura 5.2.1\libiomp5md.dll 5.0.2021.804 _multiarray_umath.cp310-win_amd64.pyd C:\Program Files\Ultimaker Cura 5.2.1\numpy\core_multiarray_umath.cp310-win_amd64.pyd 0.0.0.0 mkl_rt.1.dll C:\Program Files\Ultimaker Cura 5.2.1\mkl_rt.1.dll 2021.4.1.0 _multiarray_tests.cp310-win_amd64.pyd C:\Program Files\Ultimaker Cura 5.2.1\numpy\core_multiarray_tests.cp310-win_amd64.pyd 0.0.0.0 lapack_lite.cp310-win_amd64.pyd C:\Program Files\Ultimaker Cura 5.2.1\numpy\linalg\lapack_lite.cp310-win_amd64.pyd 0.0.0.0 _umath_linalg.cp310-win_amd64.pyd C:\Program Files\Ultimaker Cura 5.2.1\numpy\linalg_umath_linalg.cp310-win_amd64.pyd 0.0.0.0 _pocketfft_internal.cp310-win_amd64.pyd C:\Program Files\Ultimaker Cura 5.2.1\numpy\fft_pocketfft_internal.cp310-win_amd64.pyd 0.0.0.0 mtrand.cp310-win_amd64.pyd C:\Program Files\Ultimaker Cura 5.2.1\numpy\random\mtrand.cp310-win_amd64.pyd 0.0.0.0 bit_generator.cp310-win_amd64.pyd C:\Program Files\Ultimaker Cura 5.2.1\numpy\random\bit_generator.cp310-win_amd64.pyd 0.0.0.0 _common.cp310-win_amd64.pyd C:\Program Files\Ultimaker Cura 5.2.1\numpy\random_common.cp310-win_amd64.pyd 0.0.0.0 _bounded_integers.cp310-win_amd64.pyd C:\Program Files\Ultimaker Cura 5.2.1\numpy\random_bounded_integers.cp310-win_amd64.pyd 0.0.0.0 _mt19937.cp310-win_amd64.pyd C:\Program Files\Ultimaker Cura 5.2.1\numpy\random_mt19937.cp310-win_amd64.pyd 0.0.0.0 _philox.cp310-win_amd64.pyd C:\Program Files\Ultimaker Cura 5.2.1\numpy\random_philox.cp310-win_amd64.pyd 0.0.0.0 _pcg64.cp310-win_amd64.pyd C:\Program Files\Ultimaker Cura 5.2.1\numpy\random_pcg64.cp310-win_amd64.pyd 0.0.0.0 _sfc64.cp310-win_amd64.pyd C:\Program Files\Ultimaker Cura 5.2.1\numpy\random_sfc64.cp310-win_amd64.pyd 0.0.0.0 _generator.cp310-win_amd64.pyd C:\Program Files\Ultimaker Cura 5.2.1\numpy\random_generator.cp310-win_amd64.pyd 0.0.0.0 mkl_intel_thread.1.dll C:\Program Files\Ultimaker Cura 5.2.1\mkl_intel_thread.1.dll 2021.4.1.0 mkl_core.1.dll C:\Program Files\Ultimaker Cura 5.2.1\mkl_core.1.dll 2021.4.1.0 mkl_avx2.1.dll C:\Program Files\Ultimaker Cura 5.2.1\mkl_avx2.1.dll 2021.4.1.0 mkl_vml_avx2.1.dll C:\Program Files\Ultimaker Cura 5.2.1\mkl_vml_avx2.1.dll 2021.4.1.0 libopenblas.PZA5WNOTOH6FZLB2KBVKAURAKVTFSNNU.gfortran-win_amd64.dll C:\Program Files\Ultimaker Cura 5.2.1\scipy.libs\libopenblas.PZA5WNOTOH6FZLB2KBVKAURAKVTFSNNU.gfortran-win_amd64.dll 0.0.0.0 _ccallback_c.cp310-win_amd64.pyd C:\Program Files\Ultimaker Cura 5.2.1\scipy_lib_ccallback_c.cp310-win_amd64.pyd 0.0.0.0 _ckdtree.cp310-win_amd64.pyd C:\Program Files\Ultimaker Cura 5.2.1\scipy\spatial_ckdtree.cp310-win_amd64.pyd 0.0.0.0 _sparsetools.cp310-win_amd64.pyd C:\Program Files\Ultimaker Cura 5.2.1\scipy\sparse_sparsetools.cp310-win_amd64.pyd 0.0.0.0 _csparsetools.cp310-win_amd64.pyd C:\Program Files\Ultimaker Cura 5.2.1\scipy\sparse_csparsetools.cp310-win_amd64.pyd 0.0.0.0 _iterative.cp310-win_amd64.pyd C:\Program Files\Ultimaker Cura 5.2.1\scipy\sparse\linalg_isolve_iterative.cp310-win_amd64.pyd 0.0.0.0 libgetbreak.M7HGAULNOMJJOBD4QLMOXHAHWFEUROJS.gfortran-win_amd64.dll C:\Program Files\Ultimaker Cura 5.2.1\libgetbreak.M7HGAULNOMJJOBD4QLMOXHAHWFEUROJS.gfortran-win_amd64.dll 0.0.0.0 _fblas.cp310-win_amd64.pyd C:\Program Files\Ultimaker Cura 5.2.1\scipy\linalg_fblas.cp310-win_amd64.pyd 0.0.0.0 libwrap_dum.VCPJVPXA4TMVD6JKTVKDGTAWZTJZP4HP.gfortran-win_amd64.dll C:\Program Files\Ultimaker Cura 5.2.1\libwrap_dum.VCPJVPXA4TMVD6JKTVKDGTAWZTJZP4HP.gfortran-win_amd64.dll 0.0.0.0 _flapack.cp310-win_amd64.pyd C:\Program Files\Ultimaker Cura 5.2.1\scipy\linalg_flapack.cp310-win_amd64.pyd 0.0.0.0 libwrap_dum.65QGNY7GDSLXRT5XKUAXSGWGUGJN6JNT.gfortran-win_amd64.dll C:\Program Files\Ultimaker Cura 5.2.1\libwrap_dum.65QGNY7GDSLXRT5XKUAXSGWGUGJN6JNT.gfortran-win_amd64.dll 0.0.0.0 _cythonized_array_utils.cp310-win_amd64.pyd C:\Program Files\Ultimaker Cura 5.2.1\scipy\linalg_cythonized_array_utils.cp310-win_amd64.pyd 0.0.0.0 _flinalg.cp310-win_amd64.pyd C:\Program Files\Ultimaker Cura 5.2.1\scipy\linalg_flinalg.cp310-win_amd64.pyd 0.0.0.0 libdet.MQ7TLNX5EA6FMON4WJPFHYJABR4BMPX2.gfortran-win_amd64.dll C:\Program Files\Ultimaker Cura 5.2.1\libdet.MQ7TLNX5EA6FMON4WJPFHYJABR4BMPX2.gfortran-win_amd64.dll 0.0.0.0 _solve_toeplitz.cp310-win_amd64.pyd C:\Program Files\Ultimaker Cura 5.2.1\scipy\linalg_solve_toeplitz.cp310-win_amd64.pyd 0.0.0.0 _matfuncs_sqrtm_triu.cp310-win_amd64.pyd C:\Program Files\Ultimaker Cura 5.2.1\scipy\linalg_matfuncs_sqrtm_triu.cp310-win_amd64.pyd 0.0.0.0 _matfuncs_expm.cp310-win_amd64.pyd C:\Program Files\Ultimaker Cura 5.2.1\scipy\linalg_matfuncs_expm.cp310-win_amd64.pyd 0.0.0.0 cython_lapack.cp310-win_amd64.pyd C:\Program Files\Ultimaker Cura 5.2.1\scipy\linalg\cython_lapack.cp310-win_amd64.pyd 0.0.0.0 lib_blas_su.QHARUV3FD7SFILAGY64NT4SGS5C43TUE.gfortran-win_amd64.dll C:\Program Files\Ultimaker Cura 5.2.1\lib_blas_su.QHARUV3FD7SFILAGY64NT4SGS5C43TUE.gfortran-win_amd64.dll 0.0.0.0 cython_blas.cp310-win_amd64.pyd C:\Program Files\Ultimaker Cura 5.2.1\scipy\linalg\cython_blas.cp310-win_amd64.pyd 0.0.0.0 _decomp_update.cp310-win_amd64.pyd C:\Program Files\Ultimaker Cura 5.2.1\scipy\linalg_decomp_update.cp310-win_amd64.pyd 0.0.0.0 _superlu.cp310-win_amd64.pyd C:\Program Files\Ultimaker Cura 5.2.1\scipy\sparse\linalg_dsolve_superlu.cp310-win_amd64.pyd 0.0.0.0 _arpack.cp310-win_amd64.pyd C:\Program Files\Ultimaker Cura 5.2.1\scipy\sparse\linalg_eigen\arpack_arpack.cp310-win_amd64.pyd 0.0.0.0 lib_arpack-.PCSDVX3OS5X6BRVZHYRV46LDN2LN6SH6.gfortran-win_amd64.dll C:\Program Files\Ultimaker Cura 5.2.1\lib_arpack-.PCSDVX3OS5X6BRVZHYRV46LDN2LN6SH6.gfortran-win_amd64.dll 0.0.0.0 _shortest_path.cp310-win_amd64.pyd C:\Program Files\Ultimaker Cura 5.2.1\scipy\sparse\csgraph_shortest_path.cp310-win_amd64.pyd 0.0.0.0 _tools.cp310-win_amd64.pyd C:\Program Files\Ultimaker Cura 5.2.1\scipy\sparse\csgraph_tools.cp310-win_amd64.pyd 0.0.0.0 _traversal.cp310-win_amd64.pyd C:\Program Files\Ultimaker Cura 5.2.1\scipy\sparse\csgraph_traversal.cp310-win_amd64.pyd 0.0.0.0 _min_spanning_tree.cp310-win_amd64.pyd C:\Program Files\Ultimaker Cura 5.2.1\scipy\sparse\csgraph_min_spanning_tree.cp310-win_amd64.pyd 0.0.0.0 _flow.cp310-win_amd64.pyd C:\Program Files\Ultimaker Cura 5.2.1\scipy\sparse\csgraph_flow.cp310-win_amd64.pyd 0.0.0.0 _matching.cp310-win_amd64.pyd C:\Program Files\Ultimaker Cura 5.2.1\scipy\sparse\csgraph_matching.cp310-win_amd64.pyd 0.0.0.0 _reordering.cp310-win_amd64.pyd C:\Program Files\Ultimaker Cura 5.2.1\scipy\sparse\csgraph_reordering.cp310-win_amd64.pyd 0.0.0.0 _qhull.cp310-win_amd64.pyd C:\Program Files\Ultimaker Cura 5.2.1\scipy\spatial_qhull.cp310-win_amd64.pyd 0.0.0.0 messagestream.cp310-win_amd64.pyd C:\Program Files\Ultimaker Cura 5.2.1\scipy_lib\messagestream.cp310-win_amd64.pyd 0.0.0.0 _voronoi.cp310-win_amd64.pyd C:\Program Files\Ultimaker Cura 5.2.1\scipy\spatial_voronoi.cp310-win_amd64.pyd 0.0.0.0 _distance_wrap.cp310-win_amd64.pyd C:\Program Files\Ultimaker Cura 5.2.1\scipy\spatial_distance_wrap.cp310-win_amd64.pyd 0.0.0.0 _hausdorff.cp310-win_amd64.pyd C:\Program Files\Ultimaker Cura 5.2.1\scipy\spatial_hausdorff.cp310-win_amd64.pyd 0.0.0.0 _ufuncs.cp310-win_amd64.pyd C:\Program Files\Ultimaker Cura 5.2.1\scipy\special_ufuncs.cp310-win_amd64.pyd 0.0.0.0 libdgamln.Z6BKGG6AQLKLECRJKJZPOW6EJ3ZGLBSM.gfortran-win_amd64.dll C:\Program Files\Ultimaker Cura 5.2.1\libdgamln.Z6BKGG6AQLKLECRJKJZPOW6EJ3ZGLBSM.gfortran-win_amd64.dll 0.0.0.0 _ufuncs_cxx.cp310-win_amd64.pyd C:\Program Files\Ultimaker Cura 5.2.1\scipy\special_ufuncs_cxx.cp310-win_amd64.pyd 0.0.0.0 _specfun.cp310-win_amd64.pyd C:\Program Files\Ultimaker Cura 5.2.1\scipy\special_specfun.cp310-win_amd64.pyd 0.0.0.0 libspecfun.EQQHSAL4UXRMFPQKIKWYZZHURLBGCOUA.gfortran-win_amd64.dll C:\Program Files\Ultimaker Cura 5.2.1\libspecfun.EQQHSAL4UXRMFPQKIKWYZZHURLBGCOUA.gfortran-win_amd64.dll 0.0.0.0 _comb.cp310-win_amd64.pyd C:\Program Files\Ultimaker Cura 5.2.1\scipy\special_comb.cp310-win_amd64.pyd 0.0.0.0 _ellip_harm_2.cp310-win_amd64.pyd C:\Program Files\Ultimaker Cura 5.2.1\scipy\special_ellip_harm_2.cp310-win_amd64.pyd 0.0.0.0 _distance_pybind.cp310-win_amd64.pyd C:\Program Files\Ultimaker Cura 5.2.1\scipy\spatial_distance_pybind.cp310-win_amd64.pyd 0.0.0.0 _rotation.cp310-win_amd64.pyd C:\Program Files\Ultimaker Cura 5.2.1\scipy\spatial\transform_rotation.cp310-win_amd64.pyd 0.0.0.0 QtOpenGL.pyd C:\Program Files\Ultimaker Cura 5.2.1\PyQt6\QtOpenGL.pyd 0.0.0.0 Qt6OpenGL.dll C:\Program Files\Ultimaker Cura 5.2.1\Qt6OpenGL.dll 6.2.4.0 QtQml.pyd C:\Program Files\Ultimaker Cura 5.2.1\PyQt6\QtQml.pyd 0.0.0.0 Qt6Qml.dll C:\Program Files\Ultimaker Cura 5.2.1\Qt6Qml.dll 6.2.4.0 _sqlite3.pyd C:\Program Files\Ultimaker Cura 5.2.1_sqlite3.pyd 3.10.4150.1013 QtQuick.pyd C:\Program Files\Ultimaker Cura 5.2.1\PyQt6\QtQuick.pyd 0.0.0.0 Qt6Quick.dll C:\Program Files\Ultimaker Cura 5.2.1\Qt6Quick.dll 6.2.4.0 Qt6QmlModels.dll C:\Program Files\Ultimaker Cura 5.2.1\Qt6QmlModels.dll 6.2.4.0 pyArcus.pyd C:\Program Files\Ultimaker Cura 5.2.1\pyArcus.pyd 0.0.0.0 Arcus.dll C:\Program Files\Ultimaker Cura 5.2.1\Arcus.dll 0.0.0.0 libprotobuf.dll C:\Program Files\Ultimaker Cura 5.2.1\libprotobuf.dll 3.21.4.0 QtSvg.pyd C:\Program Files\Ultimaker Cura 5.2.1\PyQt6\QtSvg.pyd 0.0.0.0 Qt6Svg.dll C:\Program Files\Ultimaker Cura 5.2.1\Qt6Svg.dll 6.2.4.0 _cffi_backend.cp310-win_amd64.pyd C:\Program Files\Ultimaker Cura 5.2.1_cffi_backend.cp310-win_amd64.pyd 0.0.0.0 pynest2d.pyd C:\Program Files\Ultimaker Cura 5.2.1\pynest2d.pyd 0.0.0.0 nlopt.dll C:\Program Files\Ultimaker Cura 5.2.1\nlopt.dll 0.0.0.0 polyclipping.dll C:\Program Files\Ultimaker Cura 5.2.1\polyclipping.dll 0.0.0.0 _pyclipper.cp310-win_amd64.pyd C:\Program Files\Ultimaker Cura 5.2.1\pyclipper_pyclipper.cp310-win_amd64.pyd 0.0.0.0 unicodedata.pyd C:\Program Files\Ultimaker Cura 5.2.1\unicodedata.pyd 3.10.4150.1013 windows.storage.dll C:\Windows\System32\windows.storage.dll 10.0.19041.2251 wldp.dll C:\Windows\System32\wldp.dll 10.0.19041.2075 shlwapi.dll C:\Windows\System32\shlwapi.dll 10.0.19041.2075 profapi.dll C:\Windows\System32\profapi.dll 10.0.19041.844 qwindows.dll C:\Program Files\Ultimaker Cura 5.2.1\PyQt6\Qt6\plugins\platforms\qwindows.dll 6.2.4.0 wtsapi32.dll C:\Windows\System32\wtsapi32.dll 10.0.19041.546 powrprof.dll C:\Windows\System32\powrprof.dll 10.0.19041.546 umpdc.dll C:\Windows\System32\umpdc.dll 0.0.0.0 qwindowsvistastyle.dll C:\Program Files\Ultimaker Cura 5.2.1\PyQt6\Qt6\plugins\styles\qwindowsvistastyle.dll 6.2.4.0 opengl32.dll C:\Windows\System32\opengl32.dll 10.0.19041.2193 glu32.dll C:\Windows\System32\glu32.dll 10.0.19041.2193 clbcatq.dll C:\Windows\System32\clbcatq.dll 2001.12.10941.16384 AppXDeploymentClient.dll C:\Windows\System32\AppXDeploymentClient.dll 10.0.19041.2075 ig9icd64.dll C:\Windows\System32\DriverStore\FileRepository\ki123273.inf_amd64_417b6a6ec9834bf2\ig9icd64.dll 22.20.16.4708

Expected results

Anything.

Checklist of files to include

Additional information & file uploads

Reinstalled twice & rebooted. No change.

MariMakes commented 1 year ago

Hey @dotysan,

Welcome to the Ultimaker Cura Github 🚀 Thanks for your report 👍

Your issue reminds me a bit of https://github.com/Ultimaker/Cura/issues/13728 Is it possible that your cache is full? Can you try deleting the C:\Users\AppData\Local\cura\cache folder ?

If that doesn't help, let us know and we'll try something else 👍

GregValiant commented 1 year ago

@MariMakes you're starting to sound like my doctor.

github-actions[bot] commented 1 year ago

This issue has been automatically closed because there has been no response to our request for more information from the original author. With only the information that is currently in the issue, we don't have enough information to take action. Please reach out if you have or find the answers we need so that we can investigate further.

dotysan commented 1 year ago

Sorry for the late reply. The folder C:\Users\Curtis\AppData\Local\cura\5.2\cache was created, but is empty. So the crash must have happened just after the cache folder was created, but before any UI or other actions could be done.

I just installed the alpha+xmas release and same symptom. Crash and empty C:\Users\Curtis\AppData\Local\cura\5.3\cache.

dotysan commented 1 year ago

So I can run Cura from source just fine on this PC! But the installed binary still crashes.

Here are its dying gasps: image

MariMakes commented 1 year ago

Hey @dotysan,

Thanks for the update. I'll bring the new insights up to the team. Perhaps they can see some hints in your screenshot.

dotysan commented 1 year ago

Hi @MariMakes, happy to help you reproduce, if you have ideas how...