Ultimaker / Cura

3D printer / slicing GUI built on top of the Uranium framework
GNU Lesser General Public License v3.0
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NO SEGMENTA CON HIDRA PLUS #13978

Closed brenda2016 closed 1 year ago

brenda2016 commented 1 year ago

Application Version

5.2.1

Platform

windows 11

Printer

HELLBOT HIDRA PLUS

Reproduction steps

COLOQUE ARCHIVOS STL en cura, los configure y cuando los quise segmentar me dice error con la hidra plus, cosa que antes no pasaba.. pero seleccionando la ender s1 si funciona bien. El problema esta solo con la hidra plus 2022-12-05 (2) 2022-12-05

Actual results

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Expected results

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Checklist of files to include

Additional information & file uploads

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GregValiant commented 1 year ago

Thanks for the report. There are two files needed to look into this. With your models loaded and Cura ready to slice, use the "File | Save Project" command to create a 3mf file. Use the "Help | Show Configuration Folder" command to locate the Cura.log file. Zip the log file and the 3mf file and post the zip folder here.

github-actions[bot] commented 1 year ago

This issue has been automatically closed because there has been no response to our request for more information from the original author. With only the information that is currently in the issue, we don't have enough information to take action. Please reach out if you have or find the answers we need so that we can investigate further.