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Ultimaker / Cura

3D printer / slicing GUI built on top of the Uranium framework
GNU Lesser General Public License v3.0
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Problema no Segmenta #14266

Closed sergiocassini closed 1 year ago

sergiocassini commented 1 year ago

Application Version

5.1.0

Platform

windows 10

Printer

Hellbot Magna 2 230

Reproduction steps

Puse a cortar una figura con dos estrusores en cura para una impresora hellbot Magna 2 230, la misma consta de cuatro capas a diferente altura, al segmentarla se cuelga.

Actual results

image

Expected results

Se termine de segmentar

Checklist of files to include

Additional information & file uploads

image

GregValiant commented 1 year ago

Thanks for the report. We need a project file to troubleshoot what is going on. Use the "File | Save Project" command to create a 3mf project file. Zip the file and post the zip folder here.

MariMakes commented 1 year ago

Hey @sergiocassini,

Lo siento, no puedo hablar español, pero creo que puedo ayudarte.

Welcome to the Ultimaker Cura Github 🚀 Thanks for your report 👍

Have you tried doing a quick mesh fix with the Meshtools Plugin? You can get it here: https://marketplace.ultimaker.com/app/cura/plugins/fieldofview/MeshTools

If that's not it, I'll need a little bit more information from you. Do you have a project file for us? It contains the printer and settings we need for troubleshooting. To save a project file go to File -> Save project. Please make sure to .zip your project file. For big files, you may need to use WeTransfer or similar file-sharing sites.

You'll need to open Github in your browser to attach any files to your ticket You can click the view it on GitHub link at the bottom of your email to open GitHub in the browser.

github-actions[bot] commented 1 year ago

This issue has been automatically closed because there has been no response to our request for more information from the original author. With only the information that is currently in the issue, we don't have enough information to take action. Please reach out if you have or find the answers we need so that we can investigate further.