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Ultimaker / Cura

3D printer / slicing GUI built on top of the Uranium framework
GNU Lesser General Public License v3.0
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Cura 5.2.2 crashes #14563

Closed Vyrgolia closed 1 year ago

Vyrgolia commented 1 year ago

Application Version

5.2.2

Platform

windows 10

Printer

Voxelab Aquila S2

Reproduction steps

Cura repeatedly crashes when I try to slice a more complex stl model.

Actual results

The application crashes.

Expected results

The model should be sliced.

Checklist of files to include

Additional information & file uploads

cura.log

GregValiant commented 1 year ago

Thanks for the report. This is a duplicate of many other reports. This line is in your Cura.log. Backend exited abnormally with return code 3221225477! That has come up a lot. Someone from the Cura team will take a look.

MariMakes commented 1 year ago

Hey @Vyrgolia,

Thanks for your report 👍

Return code 3221225477, is actually a super generic error, even though it doesn't sound generic 😅 In the Cura 5.3 Beta, we made a fix that should solve a number of these errors. Can you download the Beta and retry your slice? You can download it here: https://github.com/Ultimaker/Cura/releases/tag/5.3.0-beta.1

If that's it still doesn't work, we'll need a little bit more information from you. Do you have a project file for us? It contains the printer and settings we need for troubleshooting. To save a project file go to File -> Save project. Please make sure to .zip your project file. For big files, you may need to use WeTransfer or similar file-sharing sites.

You'll need to open Github in your browser to attach any files to your ticket You can click the view it on GitHub link at the bottom of your email to open GitHub in the browser.

github-actions[bot] commented 1 year ago

This issue has been automatically closed because there has been no response to our request for more information from the original author. With only the information that is currently in the issue, we don't have enough information to take action. Please reach out if you have or find the answers we need so that we can investigate further.