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Ultimaker / Cura

3D printer / slicing GUI built on top of the Uranium framework
GNU Lesser General Public License v3.0
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not slicing at all for the fist time ever #15109

Closed Franna01 closed 1 year ago

Franna01 commented 1 year ago

Application Version

5.3.0beta2

Platform

WINDOWS 10

Printer

ENDER 3V2

Reproduction steps

Capture

Actual results

nothing keeps on running trying to slice

Expected results

should have sliced its not big file

Checklist of files to include

Additional information & file uploads

why does it do this?

MariMakes commented 1 year ago

Hey @Franna01,

Welcome to the UltiMaker Cura Github 🚀 Thanks for your report 👍

The new Cura 5.3 Stable contains the fix for this for a number of slicing crashes. Could you test if that's the case for your model as well? You can download it here: https://github.com/Ultimaker/Cura/releases/tag/5.3.0

Have you tried reverting to the default settings? Have you tried moving the model away from the center of the buildplate and rotating by 90 degrees? Can you check if your mesh is faulty with the Meshtools Plugin? You can get it here: https://marketplace.ultimaker.com/app/cura/plugins/fieldofview/MeshTools

If that's not it, I'll need a little bit more information from you. Do you have a project file for us? It contains the printer and settings we need for troubleshooting. To save a project file go to File -> Save project. Please make sure to .zip your project file. For big files, you may need to use WeTransfer or similar file-sharing sites.

You'll need to open Github in your browser to attach any files to your ticket You can click the view it on GitHub link at the bottom of your email to open GitHub in the browser.

github-actions[bot] commented 1 year ago

This issue has been automatically closed because there has been no response to our request for more information from the original author. With only the information that is currently in the issue, we don't have enough information to take action. Please reach out if you have or find the answers we need so that we can investigate further.