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Ultimaker / Cura

3D printer / slicing GUI built on top of the Uranium framework
GNU Lesser General Public License v3.0
6.2k stars 2.08k forks source link

[5.6.0] Cura closes immediately after opening #18423

Open adustvenus opened 8 months ago

adustvenus commented 8 months ago

Cura Version

5.6

Operating System

Windows 10

Printer

Ender 3 Pro

Reproduction steps

Unsure of reproduction, but will explain the issue. Yesterday, sliced files fine and printed as normal. Today, Cura will not open correctly. I have changed nothing on my system, no network drives, no usb drives, no printers connected, no dual monitors. I have rebooted my computer many times.

I am using an HP Laptop, 8gb Ram, NVIDIA GTX GPU, SSD (plenty of storage), Windows 10 64bit, Ryzen 5 CPU

I have tried: Removing Cura from my system (short of a system reset), including all APPDATA files, temp files, and installs. Reinstalled Cura 5.4, 5.6, and 4.12 (separately, removing each each time), all have the same issue. Removing the cfg files, while Cura is installed, and let Cura re-create the files.

Actual results

On open, the Cura loading screen is displayed (blue smaller screen) as it goes through the startup. This then closes, and opens Cura X.X (any version) window, all white The all white window then sits for a second, and closes on its own.

Expected results

Cura to open correctly to the normal UI.

Add your .zip and screenshots here ⬇️

cura.log stderr.log

Sophist-UK commented 8 months ago

Try disabling the Startup Optimiser plugin.

See #18654.