Localhost Error logging in

Ultimaker / Cura

3D printer / slicing GUI built on top of the Uranium framework

GNU Lesser General Public License v3.0

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Localhost Error logging in #18684

Open HarleyGeek89 opened 8 months ago

HarleyGeek89 commented 8 months ago

Cura Version

5.6.0

Operating System

Windows 11

Printer

Creality Ender-3 S1 Pro

Reproduction steps

I'm trying to login to my account to sync it and it brings me to the page to login, I enter my credentials

Actual results

It brings me to a page saying 'This page isn't working, localhost didn't send any data. ERR_EMPTY_RESPONSE'

This is the url [http://localhost:32118/callback?code=woTCcAEYAR3_HPSVbiYgVvtPL4KxenDf&state=e493265486c9f3b233e3c8ffcd808b47efc49ac4be923c6ee9afa6a4fc505c81]

Expected results

It should log me in

Add your .zip and screenshots here ⬇️

Picture local host

nallath commented 8 months ago

Can you please provide the log files?

HarleyGeek89 commented 8 months ago

I'm not sure where I would find the log files location? I looked under my program files and I don't see anything in Ultimaker for that. Or do you mean the Chrome log files?

On Fri, Mar 22, 2024, 3:56 AM Jaime van Kessel @.***> wrote:

Can you please provide the log files?

— Reply to this email directly, view it on GitHub https://github.com/Ultimaker/Cura/issues/18684#issuecomment-2014640987, or unsubscribe https://github.com/notifications/unsubscribe-auth/BHGRPWQTAPK3YUL7ITL7KW3YZPW4ZAVCNFSM6AAAAABFCNSFBKVHI2DSMVQWIX3LMV43OSLTON2WKQ3PNVWWK3TUHMZDAMJUGY2DAOJYG4 . You are receiving this because you authored the thread.Message ID: @.***>

HellAholic commented 8 months ago

Hey @HarleyGeek89, You can find your log file here: Windows: %APPDATA%\cura\\cura.log MacOS: $USER/Library/Application Support/cura//cura.log Ubuntu/Linux: $USER/.local/share/cura//cura.log

Alternatively, if you open Cura > navigate to the Help > Show Configuration Folder, it will open the location for cura.log

HarleyGeek89 commented 8 months ago

Thanks for the help!

Here is the information cura.log

HarleyGeek89 commented 7 months ago

Haven't heard from anyone, not sure what to do to log in

HellAholic commented 7 months ago

Hey @HarleyGeek89 , sorry it took us a while to get back to you. We were busy with the release of Cura 5.7, so I hope you understand. I went through the logs you sent over but there is nothing of remark there. Since the issue notes that the local host didn't send any data, there is a chance that the transmission was blocked. Couple of this to check:

Check the windows firewall and permissions
Run Cura in administrator mode > so that is right click > Run as admin
Try the new 5.7 version, there were a few improvements there that might resolve the issue.
Out side of that, the oldest trick of the IT might do the trick "Turning it off and then back on again"

HarleyGeek89 commented 7 months ago

Thanks, I'm going to give them a try now! Not a problem at all