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Ultimaker / Cura

3D printer / slicing GUI built on top of the Uranium framework
GNU Lesser General Public License v3.0
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slicing will fail when you have an extension open #19138

Closed Rudewolf300 closed 3 months ago

Rudewolf300 commented 3 months ago

Cura Version

5.7.1

Operating System

windows 11

Printer

ender 3 v2

Reproduction steps

it kept crashing then i looked it up and found a similar problem. the problem others had would be when trying to slice while having another of the apps window open. i noticed i had the thingyverse extension open every time it would crash so i closed it and tried to slice.

Actual results

without the extension open it wont crash but with the extension open it is in consistent but will crash every time after the first crash. restarting my computer will stop it as well but just for a few slices

Expected results

i would think it wouldnt matter if i have other in-app windows open to slice things

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GregValiant commented 3 months ago

Thanks for the report. I'm unable to duplicate this on Wn10. Use the "Help | Show Configuration Folder" command to locate the "Cura.log" file. Right after a crash happens go to that folder and zip the cura.log file and post the zip folder here. The log file may give a clue. This is the first report of this behavior so it isn't likely to be something that is happening to everyone.

The Cura team will take a look.

github-actions[bot] commented 3 months ago

This issue has been automatically closed because there has been no response to our request for more information from the original author. With only the information that is currently in the issue, we don't have enough information to take action. Please reach out if you have or find the answers we need so that we can investigate further.