Crashes on first run when skipping sign in or signing in

Ultimaker / Cura

3D printer / slicing GUI built on top of the Uranium framework

GNU Lesser General Public License v3.0

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Crashes on first run when skipping sign in or signing in #19235

Open masoncfrancis opened 3 months ago

masoncfrancis commented 3 months ago

Cura Version

5.7.2

Operating System

Windows 11

Printer

N/A

Reproduction steps

Start Cura after freshly installing it.
Click through the screens until you reach the one where you are prompted to sign in or skip
Click Skip or complete the sign in process

Actual results

Upon clicking skip, Cura pauses and then closes completely without showing any error message. Upon clicking sign in, I am given the opportunity to sign in using my browser but after that's done, Cura pauses and then completely similar to when I click skip.

Expected results

Cura should continue in the setup process.

Add your .zip and screenshots here ⬇️

cura.log

masoncfrancis commented 3 months ago

This appears to be a duplicate of #19198

As instructed in that issue, I deleted the cura folder from both Local and Roaming and still experienced the same issue.

burakturnaoglu commented 3 months ago

Its worked for me

https://github.com/Ultimaker/Cura/issues/19198#issuecomment-2199438892

TheVeridian commented 1 month ago

Bumping this issue, as I'm experiencing the same issue on a brand new laptop that had a clean install of Windows 11. Attempted the solution provided with the same result. Cura 5.8.0 (tried rolling back multiple versions).

@masoncfrancis did you ever solve your issue? Thx.

masoncfrancis commented 1 month ago

@TheVeridian I downgraded to 5.6.0 and that version worked, so I’ve just been using that until something gets figured out.

Interestingly, yesterday after using 5.6.0 for over a month, I tried installing 5.8.0 alongside 5.6.0 and it started working fine 🤷‍♂️