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Ultimaker / Cura

3D printer / slicing GUI built on top of the Uranium framework
GNU Lesser General Public License v3.0
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Issue with running from source: ImportError: DLL load failed while importing pyArcus: A dynamic link library (DLL) initialization routine failed #19299

Closed vjvarada closed 23 hours ago

vjvarada commented 3 days ago

Cura Version

5.7.2

Operating System

Windows 11

Printer

Generic

Reproduction steps

pip install conan==1.60.2
conan config install https://github.com/ultimaker/conan-config.git
conan profile new default --detect --force
git clone https://github.com/Ultimaker/Cura.git 
cd Cura
git checkout 5.7
conan install . --build=missing --update -o cura:devtools=True -g VirtualPythonEnv
.\venv\Scripts\activate.ps1
python cura_app.py

Actual results

Windows fatal exception: access violation

Current thread 0x000009f8 (most recent call first):
  File "<frozen importlib._bootstrap>", line 241 in _call_with_frames_removed
  File "<frozen importlib._bootstrap_external>", line 1176 in create_module
  File "<frozen importlib._bootstrap>", line 571 in module_from_spec
  File "<frozen importlib._bootstrap>", line 674 in _load_unlocked
  File "<frozen importlib._bootstrap>", line 1006 in _find_and_load_unlocked
  File "<frozen importlib._bootstrap>", line 1027 in _find_and_load
  File "C:\.conan\de57bd\1\site-packages\UM\Backend\SignalSocket.py", line 4 in <module>
  File "<frozen importlib._bootstrap>", line 241 in _call_with_frames_removed
  File "<frozen importlib._bootstrap_external>", line 883 in exec_module
  File "<frozen importlib._bootstrap>", line 688 in _load_unlocked
  File "<frozen importlib._bootstrap>", line 1006 in _find_and_load_unlocked
  File "<frozen importlib._bootstrap>", line 1027 in _find_and_load
  File "C:\.conan\de57bd\1\site-packages\UM\Backend\Backend.py", line 11 in <module>
  File "<frozen importlib._bootstrap>", line 241 in _call_with_frames_removed
  File "<frozen importlib._bootstrap_external>", line 883 in exec_module
  File "<frozen importlib._bootstrap>", line 688 in _load_unlocked
  File "<frozen importlib._bootstrap>", line 1006 in _find_and_load_unlocked
  File "<frozen importlib._bootstrap>", line 1027 in _find_and_load
  File "C:\.conan\de57bd\1\site-packages\UM\Qt\QtApplication.py", line 21 in <module>
  File "<frozen importlib._bootstrap>", line 241 in _call_with_frames_removed
  File "<frozen importlib._bootstrap_external>", line 883 in exec_module
  File "<frozen importlib._bootstrap>", line 688 in _load_unlocked
  File "<frozen importlib._bootstrap>", line 1006 in _find_and_load_unlocked
  File "<frozen importlib._bootstrap>", line 1027 in _find_and_load
  File "C:\Users\Vijay\Documents\GitHub\Cura\cura\CuraApplication.py", line 41 in <module>
  File "<frozen importlib._bootstrap>", line 241 in _call_with_frames_removed
  File "<frozen importlib._bootstrap_external>", line 883 in exec_module
  File "<frozen importlib._bootstrap>", line 688 in _load_unlocked
  File "<frozen importlib._bootstrap>", line 1006 in _find_and_load_unlocked
  File "<frozen importlib._bootstrap>", line 1027 in _find_and_load
  File "C:\Users\Vijay\Documents\GitHub\Cura\cura_app.py", line 197 in <module>
Windows fatal exception: access violation

Current thread 0x000009f8 (most recent call first):
  File "<frozen importlib._bootstrap>", line 241 in _call_with_frames_removed
  File "<frozen importlib._bootstrap_external>", line 1176 in create_module
  File "<frozen importlib._bootstrap>", line 571 in module_from_spec
  File "<frozen importlib._bootstrap>", line 674 in _load_unlocked
  File "<frozen importlib._bootstrap>", line 1006 in _find_and_load_unlocked
  File "<frozen importlib._bootstrap>", line 1027 in _find_and_load
  File "C:\.conan\de57bd\1\site-packages\UM\Backend\SignalSocket.py", line 4 in <module>
  File "<frozen importlib._bootstrap>", line 241 in _call_with_frames_removed
  File "<frozen importlib._bootstrap_external>", line 883 in exec_module
  File "<frozen importlib._bootstrap>", line 688 in _load_unlocked
  File "<frozen importlib._bootstrap>", line 1006 in _find_and_load_unlocked
  File "<frozen importlib._bootstrap>", line 1027 in _find_and_load
  File "C:\.conan\de57bd\1\site-packages\UM\Backend\Backend.py", line 11 in <module>
  File "<frozen importlib._bootstrap>", line 241 in _call_with_frames_removed
  File "<frozen importlib._bootstrap_external>", line 883 in exec_module
  File "<frozen importlib._bootstrap>", line 688 in _load_unlocked
  File "<frozen importlib._bootstrap>", line 1006 in _find_and_load_unlocked
  File "<frozen importlib._bootstrap>", line 1027 in _find_and_load
  File "C:\.conan\de57bd\1\site-packages\UM\Qt\QtApplication.py", line 21 in <module>
  File "<frozen importlib._bootstrap>", line 241 in _call_with_frames_removed
  File "<frozen importlib._bootstrap_external>", line 883 in exec_module
  File "<frozen importlib._bootstrap>", line 688 in _load_unlocked
  File "<frozen importlib._bootstrap>", line 1006 in _find_and_load_unlocked
  File "<frozen importlib._bootstrap>", line 1027 in _find_and_load
  File "C:\Users\Vijay\Documents\GitHub\Cura\cura\CuraApplication.py", line 41 in <module>
  File "<frozen importlib._bootstrap>", line 241 in _call_with_frames_removed
  File "<frozen importlib._bootstrap_external>", line 883 in exec_module
  File "<frozen importlib._bootstrap>", line 688 in _load_unlocked
  File "<frozen importlib._bootstrap>", line 1006 in _find_and_load_unlocked
  File "<frozen importlib._bootstrap>", line 1027 in _find_and_load
  File "C:\Users\Vijay\Documents\GitHub\Cura\cura_app.py", line 148 in exceptHook
Error in sys.excepthook:
Traceback (most recent call last):
  File "<frozen importlib._bootstrap>", line 1027, in _find_and_load
  File "<frozen importlib._bootstrap>", line 1006, in _find_and_load_unlocked
  File "<frozen importlib._bootstrap>", line 688, in _load_unlocked
  File "<frozen importlib._bootstrap_external>", line 883, in exec_module
  File "<frozen importlib._bootstrap>", line 241, in _call_with_frames_removed
  File "C:\Users\Vijay\Documents\GitHub\Cura\cura\CuraApplication.py", line 41, in <module>
    from UM.Qt.QtApplication import QtApplication  # The class we're inheriting from.
  File "C:\.conan\de57bd\1\site-packages\UM\Qt\QtApplication.py", line 21, in <module>
    from UM.Backend.Backend import Backend #For typing.
  File "C:\.conan\de57bd\1\site-packages\UM\Backend\Backend.py", line 11, in <module>
    from UM.Backend.SignalSocket import SignalSocket
  File "C:\.conan\de57bd\1\site-packages\UM\Backend\SignalSocket.py", line 4, in <module>
    import pyArcus as Arcus
ImportError: DLL load failed while importing pyArcus: A dynamic link library (DLL) initialization routine failed.

Original exception was:
Traceback (most recent call last):
  File "C:\Users\Vijay\Documents\GitHub\Cura\cura_app.py", line 197, in <module>
    from cura.CuraApplication import CuraApplication
  File "C:\Users\Vijay\Documents\GitHub\Cura\cura\CuraApplication.py", line 41, in <module>
    from UM.Qt.QtApplication import QtApplication  # The class we're inheriting from.
  File "C:\.conan\de57bd\1\site-packages\UM\Qt\QtApplication.py", line 21, in <module>
    from UM.Backend.Backend import Backend #For typing.
  File "C:\.conan\de57bd\1\site-packages\UM\Backend\Backend.py", line 11, in <module>
    from UM.Backend.SignalSocket import SignalSocket
  File "C:\.conan\de57bd\1\site-packages\UM\Backend\SignalSocket.py", line 4, in <module>
    import pyArcus as Arcus
ImportError: DLL load failed while importing pyArcus: A dynamic link library (DLL) initialization routine failed.
PS C:\Users\Vijay\Documents\GitHub\Cura> ^C
PS C:\Users\Vijay\Documents\GitHub\Cura> git checkout 5.7.0
Note: switching to '5.7.0'.

You are in 'detached HEAD' state. You can look around, make experimental
changes and commit them, and you can discard any commits you make in this
state without impacting any branches by switching back to a branch.

If you want to create a new branch to retain commits you create, you may
do so (now or later) by using -c with the switch command. Example:

  git switch -c <new-branch-name>

Or undo this operation with:

  git switch -

Turn off this advice by setting config variable advice.detachedHead to false

HEAD is now at 04ddb8e6e0 Merge remote-tracking branch 'origin/5.7' into 5.7
PS C:\Users\Vijay\Documents\GitHub\Cura> git checkout 5.7
Previous HEAD position was 04ddb8e6e0 Merge remote-tracking branch 'origin/5.7' into 5.7
Switched to branch '5.7'
Your branch is up to date with 'origin/5.7'.
PS C:\Users\Vijay\Documents\GitHub\Cura> git checkout 5.6
Updating files: 100% (7709/7709), done.
Switched to a new branch '5.6'
branch '5.6' set up to track 'origin/5.6'.
PS C:\Users\Vijay\Documents\GitHub\Cura> git checkout 5.7
Updating files: 100% (7709/7709), done.
Switched to branch '5.7'
Your branch is up to date with 'origin/5.7'.
PS C:\Users\Vijay\Documents\GitHub\Cura> python3 --version
Python 3.10.11
PS C:\Users\Vijay\Documents\GitHub\Cura> python --version
Python 3.10.4
PS C:\Users\Vijay\Documents\GitHub\Cura> python --version
Python 3.10.4
PS C:\Users\Vijay\Documents\GitHub\Cura> python --version
Python 3.10.4
PS C:\Users\Vijay\Documents\GitHub\Cura> python --version
Python 3.10.4
PS C:\Users\Vijay\Documents\GitHub\Cura> python --version
Python 3.10.4
PS C:\Users\Vijay\Documents\GitHub\Cura> python --version
Python 3.10.4
PS C:\Users\Vijay\Documents\GitHub\Cura> python --version
Python 3.10.4
PS C:\Users\Vijay\Documents\GitHub\Cura> python cura_app.py
Windows fatal exception: access violation

Current thread 0x00003b9c (most recent call first):
  File "<frozen importlib._bootstrap>", line 241 in _call_with_frames_removed
  File "<frozen importlib._bootstrap_external>", line 1176 in create_module
  File "<frozen importlib._bootstrap>", line 571 in module_from_spec
  File "<frozen importlib._bootstrap>", line 674 in _load_unlocked
  File "<frozen importlib._bootstrap>", line 1006 in _find_and_load_unlocked
  File "<frozen importlib._bootstrap>", line 1027 in _find_and_load
  File "C:\.conan\de57bd\1\site-packages\UM\Backend\SignalSocket.py", line 4 in <module>
  File "<frozen importlib._bootstrap>", line 241 in _call_with_frames_removed
  File "<frozen importlib._bootstrap_external>", line 883 in exec_module
  File "<frozen importlib._bootstrap>", line 688 in _load_unlocked
  File "<frozen importlib._bootstrap>", line 1006 in _find_and_load_unlocked
  File "<frozen importlib._bootstrap>", line 1027 in _find_and_load
  File "C:\.conan\de57bd\1\site-packages\UM\Backend\Backend.py", line 11 in <module>
  File "<frozen importlib._bootstrap>", line 241 in _call_with_frames_removed
  File "<frozen importlib._bootstrap_external>", line 883 in exec_module
  File "<frozen importlib._bootstrap>", line 688 in _load_unlocked
  File "<frozen importlib._bootstrap>", line 1006 in _find_and_load_unlocked
  File "<frozen importlib._bootstrap>", line 1027 in _find_and_load
  File "C:\.conan\de57bd\1\site-packages\UM\Qt\QtApplication.py", line 21 in <module>
  File "<frozen importlib._bootstrap>", line 241 in _call_with_frames_removed
  File "<frozen importlib._bootstrap_external>", line 883 in exec_module
  File "<frozen importlib._bootstrap>", line 688 in _load_unlocked
  File "<frozen importlib._bootstrap>", line 1006 in _find_and_load_unlocked
  File "<frozen importlib._bootstrap>", line 1027 in _find_and_load
  File "C:\Users\Vijay\Documents\GitHub\Cura\cura\CuraApplication.py", line 41 in <module>
  File "<frozen importlib._bootstrap>", line 241 in _call_with_frames_removed
  File "<frozen importlib._bootstrap_external>", line 883 in exec_module
  File "<frozen importlib._bootstrap>", line 688 in _load_unlocked
  File "<frozen importlib._bootstrap>", line 1006 in _find_and_load_unlocked
  File "<frozen importlib._bootstrap>", line 1027 in _find_and_load
  File "C:\Users\Vijay\Documents\GitHub\Cura\cura_app.py", line 197 in <module>
Windows fatal exception: access violation

Current thread 0x00003b9c (most recent call first):
  File "<frozen importlib._bootstrap>", line 241 in _call_with_frames_removed
  File "<frozen importlib._bootstrap_external>", line 1176 in create_module
  File "<frozen importlib._bootstrap>", line 571 in module_from_spec
  File "<frozen importlib._bootstrap>", line 674 in _load_unlocked
  File "<frozen importlib._bootstrap>", line 1006 in _find_and_load_unlocked
  File "<frozen importlib._bootstrap>", line 1027 in _find_and_load
  File "C:\.conan\de57bd\1\site-packages\UM\Backend\SignalSocket.py", line 4 in <module>
  File "<frozen importlib._bootstrap>", line 241 in _call_with_frames_removed
  File "<frozen importlib._bootstrap_external>", line 883 in exec_module
  File "<frozen importlib._bootstrap>", line 688 in _load_unlocked
  File "<frozen importlib._bootstrap>", line 1006 in _find_and_load_unlocked
  File "<frozen importlib._bootstrap>", line 1027 in _find_and_load
  File "C:\.conan\de57bd\1\site-packages\UM\Backend\Backend.py", line 11 in <module>
  File "<frozen importlib._bootstrap>", line 241 in _call_with_frames_removed
  File "<frozen importlib._bootstrap_external>", line 883 in exec_module
  File "<frozen importlib._bootstrap>", line 688 in _load_unlocked
  File "<frozen importlib._bootstrap>", line 1006 in _find_and_load_unlocked
  File "<frozen importlib._bootstrap>", line 1027 in _find_and_load
  File "C:\.conan\de57bd\1\site-packages\UM\Qt\QtApplication.py", line 21 in <module>
  File "<frozen importlib._bootstrap>", line 241 in _call_with_frames_removed
  File "<frozen importlib._bootstrap_external>", line 883 in exec_module
  File "<frozen importlib._bootstrap>", line 688 in _load_unlocked
  File "<frozen importlib._bootstrap>", line 1006 in _find_and_load_unlocked
  File "<frozen importlib._bootstrap>", line 1027 in _find_and_load
  File "C:\Users\Vijay\Documents\GitHub\Cura\cura\CuraApplication.py", line 41 in <module>
  File "<frozen importlib._bootstrap>", line 241 in _call_with_frames_removed
  File "<frozen importlib._bootstrap_external>", line 883 in exec_module
  File "<frozen importlib._bootstrap>", line 688 in _load_unlocked
  File "<frozen importlib._bootstrap>", line 1006 in _find_and_load_unlocked
  File "<frozen importlib._bootstrap>", line 1027 in _find_and_load
  File "C:\Users\Vijay\Documents\GitHub\Cura\cura_app.py", line 148 in exceptHook
Error in sys.excepthook:
Traceback (most recent call last):
  File "<frozen importlib._bootstrap>", line 1027, in _find_and_load
  File "<frozen importlib._bootstrap>", line 1006, in _find_and_load_unlocked
  File "<frozen importlib._bootstrap>", line 688, in _load_unlocked
  File "<frozen importlib._bootstrap_external>", line 883, in exec_module
  File "<frozen importlib._bootstrap>", line 241, in _call_with_frames_removed
  File "C:\Users\Vijay\Documents\GitHub\Cura\cura\CuraApplication.py", line 41, in <module>
    from UM.Qt.QtApplication import QtApplication  # The class we're inheriting from.
  File "C:\.conan\de57bd\1\site-packages\UM\Qt\QtApplication.py", line 21, in <module>
    from UM.Backend.Backend import Backend #For typing.
  File "C:\.conan\de57bd\1\site-packages\UM\Backend\Backend.py", line 11, in <module>
    from UM.Backend.SignalSocket import SignalSocket
  File "C:\.conan\de57bd\1\site-packages\UM\Backend\SignalSocket.py", line 4, in <module>
    import pyArcus as Arcus
ImportError: DLL load failed while importing pyArcus: A dynamic link library (DLL) initialization routine failed.

Original exception was:
Traceback (most recent call last):
  File "C:\Users\Vijay\Documents\GitHub\Cura\cura_app.py", line 197, in <module>
    from cura.CuraApplication import CuraApplication
  File "C:\Users\Vijay\Documents\GitHub\Cura\cura\CuraApplication.py", line 41, in <module>
    from UM.Qt.QtApplication import QtApplication  # The class we're inheriting from.
  File "C:\.conan\de57bd\1\site-packages\UM\Qt\QtApplication.py", line 21, in <module>
    from UM.Backend.Backend import Backend #For typing.
  File "C:\.conan\de57bd\1\site-packages\UM\Backend\Backend.py", line 11, in <module>
    from UM.Backend.SignalSocket import SignalSocket
  File "C:\.conan\de57bd\1\site-packages\UM\Backend\SignalSocket.py", line 4, in <module>
    import pyArcus as Arcus
ImportError: DLL load failed while importing pyArcus: A dynamic link library (DLL) initialization routine failed.

Expected results

App starts up

Add your .zip and screenshots here ⬇️

image

vjvarada commented 2 days ago

tries replacing pyArcus and Arcus.dll as mentioned here: https://github.com/Ultimaker/Cura/issues/19192

Cura starts up now, but crashes when loading multiple files

Thread 0x0000863c (most recent call first):
  File "C:\.conan\6d1c0b\1\bin\lib\threading.py", line 320 in wait
  File "C:\.conan\6d1c0b\1\bin\lib\threading.py", line 460 in acquire
  File "C:\.conan\de57bd\1\site-packages\UM\JobQueue.py", line 98 in _nextJob
  File "C:\.conan\de57bd\1\site-packages\UM\JobQueue.py", line 124 in run
  File "C:\.conan\6d1c0b\1\bin\lib\threading.py", line 1009 in _bootstrap_inner
  File "C:\.conan\6d1c0b\1\bin\lib\threading.py", line 966 in _bootstrap

Current thread 0x00004d2c (most recent call first):
  File "C:\Users\Vijay\Documents\GitHub\Cura\cura\Arranging\Nest2DArrange.py", line 123 in findNodePlacement
  File "C:\Users\Vijay\Documents\GitHub\Cura\cura\Arranging\Nest2DArrange.py", line 134 in createGroupOperationForArrange
  File "C:\Users\Vijay\Documents\GitHub\Cura\cura\Arranging\Arranger.py", line 25 in arrange
  File "C:\Users\Vijay\Documents\GitHub\Cura\cura\CuraApplication.py", line 2188 in _readMeshFinished
  File "C:\.conan\de57bd\1\site-packages\UM\Signal.py", line 357 in __performEmit
  File "C:\.conan\de57bd\1\site-packages\UM\Signal.py", line 328 in __performEmitIndirect
  File "C:\.conan\de57bd\1\site-packages\UM\Event.py", line 218 in call
  File "C:\.conan\de57bd\1\site-packages\UM\Qt\QtApplication.py", line 506 in event
  File "C:\Users\Vijay\Documents\GitHub\Cura\cura\CuraApplication.py", line 1223 in event
  File "C:\.conan\de57bd\1\site-packages\UM\Qt\QtApplication.py", line 420 in exec
  File "C:\Users\Vijay\Documents\GitHub\Cura\cura\CuraApplication.py", line 953 in run
  File "C:\Users\Vijay\Documents\GitHub\Cura\cura_app.py", line 243 in <module>
vjvarada commented 23 hours ago

I could fix this by downgrading my Visual Studio installation to 17.8.4 (Which is what I noticed cura actions was using, and not 17.10.3 which is latest) from https://learn.microsoft.com/en-us/visualstudio/releases/2022/release-history