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Ultimaker / Cura

3D printer / slicing GUI built on top of the Uranium framework
GNU Lesser General Public License v3.0
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select face to align to the build plate failed #19618

Open alfathur opened 2 months ago

alfathur commented 2 months ago

Cura Version

5.8.1

Operating System

Windows 11

Printer

ender 3

Reproduction steps

  1. open and place 3mf file to the build plate
  2. select body
  3. activate select face to align to the build plate
  4. after that, select flate face in the body

Actual results

the flat face in the body can't align to the build plate. the body just makes random movements on the build plate

https://github.com/user-attachments/assets/b04a43be-79e3-4f7d-805b-234c57ecfe72

Expected results

flate face in the body should align to the build plate face

Add your .zip and screenshots here ⬇️

CE3PRO_atas4.zip

https://github.com/user-attachments/assets/7ab14476-da81-4db9-8214-61fc247d90f2

GregValiant commented 2 months ago

Thanks for the report. I can't duplicate the problem. Whatever face I pick immediately aligns with the build plate and the Z goes to "0". This is with 5.8.1 on a Win10 Pro laptop.

https://github.com/user-attachments/assets/bf6a3d73-e62b-40ce-b51b-cfe8ad3bee28

Someone from the Cura team will take a look.

alfathur commented 2 months ago

Thanks for repling, When using my computer (run on windows 11) this problem gone, but appear in my laptop (also run on windows 11). I had tried to use the previous version of Cura (from version 4), but it still didn’t work.

GregValiant commented 2 months ago

You could try re-installing Cura on the laptop. I wouldn't think it has anything to do with the video system, but it might. Every once in a while (not often) this problem is reported, but if it is a Cura problem it hasn't been found.

alfathur commented 2 months ago

re-installing didn't help, I tried many times! I think the problem is my laptop lol

GregValiant commented 2 months ago

Everything was fine in Cura but when I played with that model in MS 3D Builder I got an odd result.

https://github.com/user-attachments/assets/418135ce-b32c-4b3a-a521-76c9a2e0e111

I think MS 3D Builder is taking the Center of Gravity into account. The model would sit on that face if it was opened that way, but I could not get it to "settle" on that face on purpose. It always fell over.