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Ultimaker / Cura

3D printer / slicing GUI built on top of the Uranium framework
GNU Lesser General Public License v3.0
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Cura crash when click print via USB #5682

Open ghost opened 5 years ago

ghost commented 5 years ago

Cura crash when click print via USB.

Win 10 ( 64 ) all drivers updated. Printer runs on Marlin 1.1.9

Printer details. RAMPS 1.4 MEGA 2560 R3

PC details HP 250G G6 WIN 10 HOME 64

nallath commented 5 years ago

Could you post the logs?

ghost commented 5 years ago

cura.log

ghost commented 5 years ago

stderr.log stdout.log

nallath commented 5 years ago

I don't see any info regarding a crash, but you do seem to lack permissions to open the COM6 port.

ghost commented 5 years ago

oops.... sorry... I was just clean the logs before.... Please check this files. stderr.log cura.log

ghost commented 5 years ago

stdout file is empty

ghost commented 5 years ago

I just find out it crash also when save file....not only on print on usb.

stderr.log cura.log

diegopradogesto commented 5 years ago

To me it looks very similar to this issue that we had back in 3.4: https://github.com/Ultimaker/Cura/issues/4016

Could you check the workarounds that we posted there?

Ghostkeeper commented 5 years ago

Which version of Cura are you using?

Edit: Nevermind, I can see that from the log: 4.0.0.

ghost commented 5 years ago

Latest version

Ghostkeeper commented 5 years ago

Could you go into the preferences and disable the "Send (anonymous) print information" preference there, and then try again? If it doesn't crash then, that confirms that the bug in #4016 is back.

ghost commented 5 years ago

Thanks for the respond... IS WORKING.

I can confirm that print on usb and save gcode after Send (anonymous) print information disabled

ghost commented 5 years ago

Please let me know if you need any log.

Thanks again all of you for the help.