Ultimaker / Cura

3D printer / slicing GUI built on top of the Uranium framework
GNU Lesser General Public License v3.0
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UMODE BUG Cura 4.3.0 setting: Enable Support Interface activates travels outside object. #6660

Open PvD77 opened 5 years ago

PvD77 commented 5 years ago

Application version Cura 4.3.0

Platform Windows

Printer Ultimaker Original Dual Extruder

Reproduction steps Setting the setting: Enable Support Interface (When this setting or support is not used, there is no problem)

Actual results Extra long travels outside the object. (not needed)

Expected results Normal result, but without the extra travels. UMODE BUG Cura 4_3_0 setting Enable Support Interface activates travels outside object BUG UMODE BUG Cura 4_3_0 setting Enable Support Interface activates travels outside object GOOD

Additional information (Extra information relevant to the issue, like screenshots. Don't forget to attach the log files with this issue report.)

Ellecross commented 4 years ago

UM Cura devs, see CURA-7018

PvD77 commented 4 years ago

Hello Ellecross,

CURA-7018 ? Please help me further....

I have discovered that this position outside the model is the prime tower position. Even when the setting is not activated. When the other nozzle is activated, the head goes to the prime tower position. And leaving directly, without building the prime tower.

If I activate the prime tower and move it. (X, Y location) And then deactivate the prime tower again. Then the head goes to the new position!

Ghostkeeper commented 4 years ago

CURA-7018 ? Please help me further....

Sorry for the confusion. This is a reference to an internal issue in Ultimaker's tracker. It means it was put in our planning software.

The extra information that it's travelling to the prime tower location helps to narrow it down. Thanks!

GregValiant commented 4 days ago

I'm cleaning house. Is this still an issue in current Cura versions (5.8.0 and up)? Can this be closed?