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Ultimaker / Cura

3D printer / slicing GUI built on top of the Uranium framework
GNU Lesser General Public License v3.0
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Cura 4.9 crashes when opening file. #9622

Closed moo00se closed 1 year ago

moo00se commented 3 years ago

Application version 4.9

Platform Windows 10

Printer Any printer

Reproduction steps

  1. File > Open
  2. Click the open folder icon

  3. Screenshot(s) (Image showing the problem, perhaps before/after images.)

Actual results Acura crashes

Expected results open up a file.

Project file (For slicing bugs, provide a project which clearly shows the bug, by going to File->Save. For big files you may need to use WeTransfer or similar file sharing sites.)

Log file EDIT: JUST MADE THE LINK MORE VISIBLE cura.log

Additional information

dragging an object in works.

In other previous similar issues, I have scene IE and Dropbox being effecting, I don't use those.

Ghostkeeper commented 3 years ago

Duplicate of https://github.com/Ultimaker/Cura/issues/9554.

fieldOfView commented 3 years ago

@Ghostkeeper: saving a file != opening a file

We need to see Cura.log to know what is going on.

Ghostkeeper commented 3 years ago

Fair enough, but I would imagine that both crashes are very related!

fieldOfView commented 3 years ago

@moo00se, do you have the "Printjob Naming" plugin installed? If so, it could be that you have an older version of that plugin installed. Could you please check if there is an update for the plugin in the Marketplace? The latest version fixes an incompatibility with Cura 4.9, and was published around a month ago.

moo00se commented 3 years ago

Are you not able to click on the "cura.log" file I posted?

I do not have that plugin and to add to it I am not logged in when this event occurs.

moo00se commented 3 years ago

@Ghostkeeper: saving a file != opening a file

We need to see Cura.log to know what is going on.

Thank you! I was frustrated to see it that multiple people think these events are related. I spent too long searching that particular issue and it was no where near relative to my issue.

moo00se commented 3 years ago 
2021-04-21 07:15:40,071 - DEBUG - [MainThread] UM.Controller.setActiveStage [180]: Setting active stage to PrepareStage
2021-04-21 07:15:40,092 - DEBUG - [MainThread] cura.Machines.Models.NozzleModel._update [28]: Updating NozzleModel.
2021-04-21 07:16:37,244 - INFO - [MainThread] UM.Logger.info [128]: Loaded plugin FileLogger
2021-04-21 07:16:37,257 - INFO - [MainThread] UM.Logger.info [128]: Loaded plugin FirmwareUpdateChecker
2021-04-21 07:16:37,267 - INFO - [MainThread] UM.Logger.info [128]: Loaded plugin FirmwareUpdater
2021-04-21 07:16:37,274 - INFO - [MainThread] UM.Logger.info [128]: Loaded plugin GCodeGzReader
2021-04-21 07:16:37,282 - INFO - [MainThread] UM.Logger.info [128]: Loaded plugin GCodeGzWriter
2021-04-21 07:16:37,291 - INFO - [MainThread] UM.Logger.info [128]: Loaded plugin GCodeProfileReader
2021-04-21 07:16:37,308 - INFO - [MainThread] UM.Logger.info [128]: Loaded plugin GCodeReader
2021-04-21 07:16:37,319 - INFO - [MainThread] UM.Logger.info [128]: Loaded plugin GCodeWriter
2021-04-21 07:16:37,331 - INFO - [MainThread] UM.Logger.info [128]: Loaded plugin ImageReader
2021-04-21 07:16:37,340 - INFO - [MainThread] UM.Logger.info [128]: Loaded plugin LegacyProfileReader
2021-04-21 07:16:37,350 - INFO - [MainThread] UM.Logger.info [128]: Loaded plugin LocalContainerProvider
2021-04-21 07:16:37,360 - INFO - [MainThread] UM.Logger.info [128]: Loaded plugin LocalFileOutputDevice
2021-04-21 07:16:37,370 - INFO - [MainThread] UM.Logger.info [128]: Loaded plugin MachineSettingsAction
2021-04-21 07:16:37,379 - INFO - [MainThread] UM.Logger.info [128]: Loaded plugin ModelChecker
2021-04-21 07:16:37,389 - INFO - [MainThread] UM.Logger.info [128]: Loaded plugin MonitorStage
2021-04-21 07:16:37,402 - INFO - [MainThread] UM.Logger.info [128]: Loaded plugin PerObjectSettingsTool
2021-04-21 07:16:37,411 - INFO - [MainThread] UM.Logger.info [128]: Loaded plugin PostProcessingPlugin
2021-04-21 07:16:37,420 - INFO - [MainThread] UM.Logger.info [128]: Loaded plugin PrepareStage
2021-04-21 07:16:37,428 - INFO - [MainThread] UM.Logger.info [128]: Loaded plugin PreviewStage
2021-04-21 07:16:37,442 - INFO - [MainThread] UM.Logger.info [128]: Loaded plugin RemovableDriveOutputDevice
2021-04-21 07:16:37,449 - INFO - [MainThread] UM.Logger.info [128]: Loaded plugin SentryLogger
2021-04-21 07:16:37,472 - INFO - [MainThread] UM.Logger.info [128]: Loaded plugin SimulationView
2021-04-21 07:16:37,481 - INFO - [MainThread] UM.Logger.info [128]: Loaded plugin SliceInfoPlugin
2021-04-21 07:16:37,494 - INFO - [MainThread] UM.Logger.info [128]: Loaded plugin SolidView
2021-04-21 07:16:37,504 - INFO - [MainThread] UM.Logger.info [128]: Loaded plugin SupportEraser
2021-04-21 07:16:37,538 - WARNING - [MainThread] UM.Logger.logException [112]: Exception: Failed to load packages for Marketplace
2021-04-21 07:16:37,540 - WARNING - [MainThread] UM.Logger.logException [116]: NoneType: None
2021-04-21 07:16:37,542 - WARNING - [MainThread] UM.Logger.logException [112]: Exception: Failed to load packages for Marketplace
2021-04-21 07:16:37,544 - WARNING - [MainThread] UM.Logger.logException [116]: NoneType: None
2021-04-21 07:16:37,545 - WARNING - [MainThread] UM.Logger.logException [112]: Exception: Failed to load packages for Marketplace
2021-04-21 07:16:37,547 - WARNING - [MainThread] UM.Logger.logException [116]: NoneType: None
2021-04-21 07:16:37,549 - WARNING - [MainThread] UM.Logger.logException [112]: Exception: Failed to load packages for Marketplace
2021-04-21 07:16:37,550 - WARNING - [MainThread] UM.Logger.logException [116]: NoneType: None
2021-04-21 07:16:37,556 - INFO - [MainThread] UM.Logger.info [128]: Loaded plugin Toolbox
2021-04-21 07:16:37,566 - INFO - [MainThread] UM.Logger.info [128]: Loaded plugin CameraTool
2021-04-21 07:16:37,577 - INFO - [MainThread] UM.Logger.info [128]: Loaded plugin MirrorTool
2021-04-21 07:16:37,591 - INFO - [MainThread] UM.Logger.info [128]: Loaded plugin RotateTool
2021-04-21 07:16:37,605 - INFO - [MainThread] UM.Logger.info [128]: Loaded plugin ScaleTool
2021-04-21 07:16:37,613 - INFO - [MainThread] UM.Logger.info [128]: Loaded plugin SelectionTool
2021-04-21 07:16:37,626 - INFO - [MainThread] UM.Logger.info [128]: Loaded plugin TranslateTool
2021-04-21 07:16:37,634 - INFO - [MainThread] UM.Logger.info [128]: Loaded plugin TrimeshReader
2021-04-21 07:16:37,651 - INFO - [MainThread] UM.Logger.info [128]: Loaded plugin UFPReader
2021-04-21 07:16:37,660 - INFO - [MainThread] UM.Logger.info [128]: Loaded plugin UFPWriter
2021-04-21 07:16:37,670 - INFO - [MainThread] UM.Logger.info [128]: Loaded plugin UltimakerMachineActions
2021-04-21 07:16:37,782 - INFO - [MainThread] UM.Logger.info [128]: Loaded plugin UM3NetworkPrinting
2021-04-21 07:16:37,795 - INFO - [MainThread] UM.Logger.info [128]: Loaded plugin UpdateChecker
2021-04-21 07:16:37,795 - INFO - [JobQueWorker [0]] UpdateChecker.UpdateCheckerJob.run [40]: Checking for new version of cura
2021-04-21 07:16:37,831 - INFO - [MainThread] UM.Logger.info [128]: Loaded plugin USBPrinting
2021-04-21 07:16:37,848 - INFO - [MainThread] UM.Logger.info [128]: Loaded plugin VersionUpgrade21to22
2021-04-21 07:16:37,858 - INFO - [MainThread] UM.Logger.info [128]: Loaded plugin VersionUpgrade22to24
2021-04-21 07:16:37,867 - INFO - [MainThread] UM.Logger.info [128]: Loaded plugin VersionUpgrade25to26
2021-04-21 07:16:37,875 - INFO - [MainThread] UM.Logger.info [128]: Loaded plugin VersionUpgrade26to27
2021-04-21 07:16:37,884 - INFO - [MainThread] UM.Logger.info [128]: Loaded plugin VersionUpgrade27to30
2021-04-21 07:16:37,892 - INFO - [MainThread] UM.Logger.info [128]: Loaded plugin VersionUpgrade30to31
2021-04-21 07:16:37,901 - INFO - [MainThread] UM.Logger.info [128]: Loaded plugin VersionUpgrade32to33
2021-04-21 07:16:37,909 - INFO - [MainThread] UM.Logger.info [128]: Loaded plugin VersionUpgrade33to34
2021-04-21 07:16:37,917 - INFO - [MainThread] UM.Logger.info [128]: Loaded plugin VersionUpgrade34to35
2021-04-21 07:16:37,925 - INFO - [MainThread] UM.Logger.info [128]: Loaded plugin VersionUpgrade35to40
2021-04-21 07:16:37,934 - INFO - [MainThread] UM.Logger.info [128]: Loaded plugin VersionUpgrade40to41
2021-04-21 07:16:37,943 - INFO - [MainThread] UM.Logger.info [128]: Loaded plugin VersionUpgrade41to42
2021-04-21 07:16:37,951 - INFO - [MainThread] UM.Logger.info [128]: Loaded plugin VersionUpgrade42to43
2021-04-21 07:16:37,959 - INFO - [MainThread] UM.Logger.info [128]: Loaded plugin VersionUpgrade43to44
2021-04-21 07:16:37,968 - INFO - [MainThread] UM.Logger.info [128]: Loaded plugin VersionUpgrade44to45
2021-04-21 07:16:37,977 - INFO - [MainThread] UM.Logger.info [128]: Loaded plugin VersionUpgrade45to46
2021-04-21 07:16:37,986 - INFO - [MainThread] UM.Logger.info [128]: Loaded plugin VersionUpgrade460to462
2021-04-21 07:16:37,995 - INFO - [MainThread] UM.Logger.info [128]: Loaded plugin VersionUpgrade462to47
2021-04-21 07:16:38,004 - INFO - [MainThread] UM.Logger.info [128]: Loaded plugin VersionUpgrade47to48
2021-04-21 07:16:38,012 - INFO - [MainThread] UM.Logger.info [128]: Loaded plugin VersionUpgrade48to49
2021-04-21 07:16:38,020 - INFO - [MainThread] UM.Logger.info [128]: Loaded plugin SimpleView
2021-04-21 07:16:38,035 - INFO - [MainThread] UM.Logger.info [128]: Loaded plugin X3DReader
2021-04-21 07:16:38,052 - INFO - [MainThread] UM.Logger.info [128]: Loaded plugin XmlMaterialProfile
2021-04-21 07:16:38,061 - INFO - [MainThread] UM.Logger.info [128]: Loaded plugin XRayView
2021-04-21 07:16:38,063 - DEBUG - [MainThread] UM.PluginRegistry.loadPlugins [395]: Loading all plugins took 1.675994634628296 seconds
2021-04-21 07:16:38,079 - INFO - [MainThread] UM.VersionUpgradeManager.upgrade [163]: Looking for old configuration files to upgrade.
2021-04-21 07:16:38,150 - INFO - [MainThread] UM.VersionUpgradeManager.upgrade [175]: Checking and performing updates took 0.07199263572692871
2021-04-21 07:16:38,160 - INFO - [MainThread] UM.Logger.info [128]: Completed loading preferences.
2021-04-21 07:16:38,172 - INFO - [MainThread] UM.Logger.info [128]: Created system tray icon.
2021-04-21 07:16:39,511 - DEBUG - [MainThread] UM.Settings.ContainerRegistry.loadAllMetadata [361]: Loading metadata into container registry took 1.3308699131011963 seconds
2021-04-21 07:16:39,523 - DEBUG - [MainThread] cura.Scene.CuraSceneController.setActiveBuildPlate [142]: Select build plate: 0
2021-04-21 07:16:39,525 - INFO - [MainThread] cura.CuraApplication.run [794]: Initializing machine error checker
2021-04-21 07:16:39,626 - INFO - [MainThread] cura.UI.MachineActionManager.addDefaultMachineActions [74]: Default machine actions added for machine definition [creality_ender3]
2021-04-21 07:16:39,705 - INFO - [MainThread] cura.Settings.GlobalStack.addExtruder [194]: Extruder[creality_base_extruder_0 #2] added to [Creality Ender-3] at position [0]
2021-04-21 07:16:39,705 - INFO - [MainThread] FirmwareUpdateChecker.FirmwareUpdateChecker.checkFirmwareVersion [79]: No machine with name Creality Ender-3 in list of firmware to check.
2021-04-21 07:16:40,060 - DEBUG - [MainThread] cura.Machines.ContainerTree.__getitem__ [120]: Adding container tree for creality_ender3 took 0.3490784168243408 seconds.
2021-04-21 07:16:40,070 - DEBUG - [MainThread] PostProcessingPlugin.PostProcessingPlugin.loadScripts [204]: Begin loading of script: ChangeAtZ
2021-04-21 07:16:40,071 - DEBUG - [MainThread] PostProcessingPlugin.PostProcessingPlugin.loadScripts [204]: Begin loading of script: ColorMix
2021-04-21 07:16:40,073 - DEBUG - [MainThread] PostProcessingPlugin.PostProcessingPlugin.loadScripts [204]: Begin loading of script: CreateThumbnail
2021-04-21 07:16:40,074 - DEBUG - [MainThread] PostProcessingPlugin.PostProcessingPlugin.loadScripts [204]: Begin loading of script: DisplayFilenameAndLayerOnLCD
2021-04-21 07:16:40,076 - DEBUG - [MainThread] PostProcessingPlugin.PostProcessingPlugin.loadScripts [204]: Begin loading of script: DisplayProgressOnLCD
2021-04-21 07:16:40,077 - DEBUG - [MainThread] PostProcessingPlugin.PostProcessingPlugin.loadScripts [204]: Begin loading of script: FilamentChange
2021-04-21 07:16:40,079 - DEBUG - [MainThread] PostProcessingPlugin.PostProcessingPlugin.loadScripts [204]: Begin loading of script: InsertAtLayerChange
2021-04-21 07:16:40,082 - DEBUG - [MainThread] PostProcessingPlugin.PostProcessingPlugin.loadScripts [204]: Begin loading of script: PauseAtHeight
2021-04-21 07:16:40,083 - DEBUG - [MainThread] PostProcessingPlugin.PostProcessingPlugin.loadScripts [204]: Begin loading of script: RetractContinue
2021-04-21 07:16:40,084 - DEBUG - [MainThread] PostProcessingPlugin.PostProcessingPlugin.loadScripts [204]: Begin loading of script: SearchAndReplace
2021-04-21 07:16:40,088 - DEBUG - [MainThread] PostProcessingPlugin.PostProcessingPlugin.loadScripts [204]: Begin loading of script: Stretch
2021-04-21 07:16:40,090 - DEBUG - [MainThread] PostProcessingPlugin.PostProcessingPlugin.loadScripts [204]: Begin loading of script: TimeLapse
2021-04-21 07:16:40,091 - DEBUG - [MainThread] PostProcessingPlugin.PostProcessingPlugin.loadScripts [204]: Begin loading of script: UsePreviousProbeMeasurements
2021-04-21 07:16:40,092 - WARNING - [MainThread] PostProcessingPlugin.PostProcessingPlugin.loadAllScripts [155]: Unable to create a folder for scripts: C:\Program Files\Ultimaker Cura 4.9.0\resources\scripts
2021-04-21 07:16:40,134 - INFO - [MainThread] cura.CuraApplication.run [799]: Initializing machine manager
2021-04-21 07:16:40,136 - INFO - [MainThread] cura.CuraApplication.run [804]: Initializing container manager
2021-04-21 07:16:40,343 - WARNING - [MainThread] UM.OutputDevice.OutputDeviceManager.removeOutputDevice [235]: Could not find output device with id digital_factory to remove
2021-04-21 07:16:40,343 - DEBUG - [JobQueWorker [1]] UM.Mesh.MeshData.calculateNormalsFromVertices [556]: Calculating normals took 0.002999544143676758 seconds
2021-04-21 07:16:40,352 - DEBUG - [JobQueWorker [1]] UM.Mesh.MeshData.approximateConvexHull [505]: approximateConvexHull(target_count=1024) Calculating 3D convex hull took 0.0050008296966552734 seconds. 8 input vertices. 8 output vertices.
2021-04-21 07:16:40,375 - DEBUG - [MainThread] UM.Scene.Camera._preferencesChanged [255]: Changing perspective mode to perspective.
2021-04-21 07:16:40,401 - DEBUG - [MainThread] UM.Qt.Bindings.Theme.load [158]: Loading theme file: C:\Program Files\Ultimaker Cura 4.9.0\resources\themes\cura-dark-colorblind\theme.json
2021-04-21 07:16:40,404 - DEBUG - [MainThread] UM.Qt.Bindings.Theme.load [158]: Loading theme file: C:\Program Files\Ultimaker Cura 4.9.0\resources\themes\cura-dark\theme.json
2021-04-21 07:16:40,407 - DEBUG - [MainThread] UM.Qt.Bindings.Theme.load [158]: Loading theme file: C:\Program Files\Ultimaker Cura 4.9.0\resources\themes\cura-light\theme.json
2021-04-21 07:16:40,602 - DEBUG - [MainThread] UM.Qt.Bindings.Theme.load [246]: Loaded theme C:\Program Files\Ultimaker Cura 4.9.0\resources\themes\cura-light
2021-04-21 07:16:40,605 - DEBUG - [MainThread] UM.Qt.Bindings.Theme.load [246]: Loaded theme C:\Program Files\Ultimaker Cura 4.9.0\resources\themes\cura-dark
2021-04-21 07:16:40,608 - DEBUG - [MainThread] UM.Qt.Bindings.Theme.load [246]: Loaded theme C:\Program Files\Ultimaker Cura 4.9.0\resources\themes\cura-dark-colorblind
2021-04-21 07:16:40,613 - DEBUG - [MainThread] cura.Machines.MachineErrorChecker._rescheduleCheck [155]: New error check scheduled.
2021-04-21 07:16:41,058 - DEBUG - [MainThread] PostProcessingPlugin.PostProcessingPlugin._createView [342]: Creating post processing plugin view.
2021-04-21 07:16:41,172 - DEBUG - [MainThread] PostProcessingPlugin.PostProcessingPlugin._createView [352]: Post processing view created.
2021-04-21 07:16:41,289 - WARNING - [MainThread] UM.Qt.QtApplication.__onQmlWarning [411]: file:///C:/Program Files/Ultimaker Cura 4.9.0/resources/qml/PrintSetupSelector/Custom/MenuButton.qml:42:18: QML Label: Cannot anchor to an item that isn't a parent or sibling.
2021-04-21 07:16:41,322 - DEBUG - [MainThread] cura.OAuth2.AuthorizationService._parseJWT [100]: There was no auth data or access token
2021-04-21 07:16:41,444 - DEBUG - [MainThread] cura.OAuth2.AuthorizationService._parseJWT [100]: There was no auth data or access token
2021-04-21 07:16:41,446 - DEBUG - [MainThread] cura.OAuth2.AuthorizationService._parseJWT [100]: There was no auth data or access token
2021-04-21 07:16:41,482 - DEBUG - [MainThread] cura.Machines.Models.NozzleModel._update [28]: Updating NozzleModel.
2021-04-21 07:16:41,548 - DEBUG - [MainThread] UM.Controller.setActiveStage [180]: Setting active stage to PrepareStage
2021-04-21 07:16:41,612 - DEBUG - [MainThread] cura.Machines.Models.NozzleModel._update [28]: Updating NozzleModel.
2021-04-21 07:16:41,732 - DEBUG - [MainThread] UM.Controller.setActiveView [108]: Setting active view to SolidView
2021-04-21 07:16:41,735 - DEBUG - [MainThread] ModelChecker.ModelChecker._createView [117]: Creating model checker view.
2021-04-21 07:16:41,741 - DEBUG - [MainThread] ModelChecker.ModelChecker._createView [126]: Model checker view created.
2021-04-21 07:16:41,741 - DEBUG - [MainThread] SliceInfoPlugin.SliceInfo._createDialog [76]: Creating dialog [MoreInfoWindow.qml]
2021-04-21 07:16:41,787 - DEBUG - [MainThread] Toolbox.src.Toolbox._makeRequestByType [542]: Requesting [updates] metadata from server.
2021-04-21 07:16:41,790 - DEBUG - [MainThread] cura.OAuth2.AuthorizationService.getAccessToken [124]: No auth data to retrieve the access_token from
2021-04-21 07:16:41,792 - DEBUG - [MainThread] UM.Logger.debug [122]: User is not logged in for Cloud API request to https://api.ultimaker.com/cura-packages/v1/cura/v7.5.0/packages/package-updates?installed_packages=LegacyProfileReader:1.0.1&installed_packages=ImageReader:1.0.1&installed_packages=GenericPLA:1.4.0&installed_packages=VersionUpgrade25to26:1.0.1&installed_packages=VersionUpgrade462to47:1.0.0&installed_packages=3MFReader:1.0.1&installed_packages=PerObjectSettingsTool:1.0.1&installed_packages=SupportEraser:1.0.1&installed_packages=X3DReader:1.0.1&installed_packages=VersionUpgrade47to48:1.0.0&installed_packages=GenericPC:1.4.0&installed_packages=PreviewStage:1.0.1&installed_packages=UpdateChecker:1.0.1&installed_packages=VersionUpgrade42to43:1.0.0&installed_packages=GenericTPU:1.4.0&installed_packages=GenericToughPLA:1.4.0&installed_packages=UFPReader:1.0.0&installed_packages=PolyWoodPLA:1.0.1&installed_packages=PolyMaxPLA:1.0.1&installed_packages=GCodeWriter:1.0.1&installed_packages=GenericABS:1.4.0&installed_packages=STLWriter:1.0.1&installed_packages=VersionUpgrade27to30:1.0.1&installed_packages=VertexDeltaABS:1.4.0&installed_packages=TrimeshReader:1.0.0&installed_packages=VertexDeltaTPU:1.4.0&installed_packages=ScaleTool:1.0.1&installed_packages=GenericGFFPA:1.4.0&installed_packages=VersionUpgrade22to24:1.0.1&installed_packages=XRayView:1.0.1&installed_packages=FiberlogyHDPLA:1.0.1&installed_packages=Toolbox:1.0.1&installed_packages=VersionUpgrade34to35:1.0.1&installed_packages=UltimakerPVA:1.4.0&installed_packages=MirrorTool:1.0.1&installed_packages=AMFReader:1.0.0&installed_packages=UltimakerABS:1.4.0&installed_packages=FirmwareUpdateChecker:1.0.1&installed_packages=GCodeReader:1.0.1&installed_packages=PolyFlexPLA:1.0.1&installed_packages=CuraProfileWriter:1.0.1&installed_packages=SelectionTool:1.0.1&installed_packages=FileLogger:1.0.1&installed_packages=GenericCFFPA:1.4.0&installed_packages=PolyPlusPLA:1.0.1&installed_packages=ModelChecker:1.0.1&installed_packages=DigitalLibrary:1.0.0&installed_packages=CuraEngineBackend:1.0.1&installed_packages=UltimakerCPE:1.4.0&installed_packages=FirmwareUpdater:1.0.1&installed_packages=VersionUpgrade44to45:1.0.0&installed_packages=PrepareStage:1.0.1&installed_packages=UltimakerTPLA:1.4.0&installed_packages=ConsoleLogger:1.0.1&installed_packages=UltimakerPC:1.4.0&installed_packages=STLReader:1.0.1&installed_packages=FABtotumPLA:1.4.0&installed_packages=VersionUpgrade48to49:1.0.0&installed_packages=SimulationView:1.0.1&installed_packages=VersionUpgrade33to34:1.0.1&installed_packages=GenericGFFCPE:1.4.0&installed_packages=VersionUpgrade26to27:1.0.1&installed_packages=VersionUpgrade43to44:1.0.0&installed_packages=Filo3DPLA:1.0.1&installed_packages=FABtotumTPU:1.4.0&installed_packages=FABtotumNylon:1.4.0&installed_packages=UltimakerPP:1.4.0&installed_packages=MachineSettingsAction:1.0.1&installed_packages=GenericPETG:1.4.0&installed_packages=RotateTool:1.0.1&installed_packages=3MFWriter:1.0.1&installed_packages=UltimakerMachineActions:1.0.1&installed_packages=RemovableDriveOutputDevice:1.0.1&installed_packages=GenericPVA:1.4.0&installed_packages=IMADE3DJellyBOXPLA:1.0.1&installed_packages=OBJReader:1.0.1&installed_packages=UltimakerBAM:1.4.0&installed_packages=UM3NetworkPrinting:1.0.1&installed_packages=XmlMaterialProfile:1.0.1&installed_packages=USBPrinting:1.0.2&installed_packages=UltimakerCPEP:1.4.0&installed_packages=GenericCPE:1.4.0&installed_packages=GenericCFFCPE:1.4.0&installed_packages=GenericHIPS:1.4.0&installed_packages=LocalFileOutputDevice:1.0.1&installed_packages=VersionUpgrade40to41:1.0.1&installed_packages=UFPWriter:1.0.1&installed_packages=GCodeGzWriter:1.0.1&installed_packages=UltimakerPLA:1.4.0&installed_packages=VersionUpgrade30to31:1.0.1&installed_packages=VertexDeltaPLA:1.4.0&installed_packages=UltimakerNylon:1.4.0&installed_packages=LocalContainerProvider:1.0.1&installed_packages=VersionUpgrade460to462:1.0.0&installed_packages=FABtotumABS:1.4.0&installed_packages=VersionUpgrade32to33:1.0.1&installed_packages=SimpleView:1.0.1&installed_packages=VersionUpgrade41to42:1.0.0&installed_packages=UltimakerTPU:1.4.0&installed_packages=TranslateTool:1.0.1&installed_packages=GCodeGzReader:1.0.1&installed_packages=VersionUpgrade21to22:1.0.1&installed_packages=MonitorStage:1.0.1&installed_packages=SliceInfoPlugin:1.0.1&installed_packages=OBJWriter:1.0.1&installed_packages=GenericBAM:1.4.0&installed_packages=PostProcessingPlugin:2.2.1&installed_packages=SolidView:1.0.1&installed_packages=GCodeProfileReader:1.0.1&installed_packages=DagomaChromatikPLA:1.0.1&installed_packages=GenericCPEPlus:1.4.0&installed_packages=VersionUpgrade45to46:1.0.0&installed_packages=CuraDrive:1.2.0&installed_packages=CameraTool:1.0.1&installed_packages=GenericNylon:1.4.0&installed_packages=GenericPP:1.4.0&installed_packages=IMADE3DJellyBOXPETG:1.0.1&installed_packages=VertexDeltaPET:1.4.0&installed_packages=OctofiberPLA:1.0.1&installed_packages=SentryLogger:1.0.0&installed_packages=CuraProfileReader:1.0.1&installed_packages=VersionUpgrade35to40:1.0.0
2021-04-21 07:16:42,012 - WARNING - [MainThread] UM.Settings.InstanceContainer.setCachedValues [161]: Unable set values to be lazy loaded when values are already loaded 
2021-04-21 07:16:42,031 - DEBUG - [MainThread] cura.CuraApplication.run [848]: Booting Cura took 6.2845940589904785 seconds
2021-04-21 07:16:42,031 - DEBUG - [JobQueWorker [2]] cura.Machines.ContainerTree.run [174]: Started background loading of MachineNodes
2021-04-21 07:16:42,053 - INFO - [MainThread] FirmwareUpdateChecker.FirmwareUpdateChecker.checkFirmwareVersion [79]: No machine with name Monoprice Select Mini V2 (E3D) in list of firmware to check.
2021-04-21 07:16:42,056 - DEBUG - [MainThread] cura.Machines.Models.CustomQualityProfilesDropDownMenuModel._update [33]: Updating CustomQualityProfilesDropDownMenuModel.
2021-04-21 07:16:42,065 - DEBUG - [MainThread] cura.Machines.Models.CustomQualityProfilesDropDownMenuModel._update [33]: Updating CustomQualityProfilesDropDownMenuModel.
2021-04-21 07:16:42,079 - DEBUG - [MainThread] cura.Machines.Models.CustomQualityProfilesDropDownMenuModel._update [33]: Updating CustomQualityProfilesDropDownMenuModel.
2021-04-21 07:16:42,083 - DEBUG - [MainThread] cura.Machines.Models.QualityProfilesDropDownMenuModel._update [62]: Updating QualityProfilesDropDownMenuModel.
2021-04-21 07:16:42,510 - DEBUG - [MainThread] UM.Qt.QtRenderer._initialize [210]: Support for Vertex Array Objects: True
2021-04-21 07:16:42,519 - DEBUG - [MainThread] UM.View.GL.OpenGL.__init__ [112]: Initialized OpenGL subsystems.
2021-04-21 07:16:42,521 - DEBUG - [MainThread] UM.View.GL.OpenGL.__init__ [113]: OpenGL Version:  4.1.0 NVIDIA 456.71
2021-04-21 07:16:42,523 - DEBUG - [MainThread] UM.View.GL.OpenGL.__init__ [114]: OpenGL Vendor:   NVIDIA Corporation
2021-04-21 07:16:42,525 - DEBUG - [MainThread] UM.View.GL.OpenGL.__init__ [115]: OpenGL Renderer: GeForce GTX 1650 SUPER/PCIe/SSE2
2021-04-21 07:16:42,527 - DEBUG - [MainThread] UM.View.GL.OpenGL.__init__ [116]: GLSL Version:    4.0.0
2021-04-21 07:16:42,529 - DEBUG - [MainThread] UM.View.GL.ShaderProgram.load [58]: Loading shader file [C:\Program Files\Ultimaker Cura 4.9.0\resources\shaders\default.shader]...
2021-04-21 07:16:42,533 - DEBUG - [MainThread] UM.View.GL.ShaderProgram.load [58]: Loading shader file [C:\Program Files\Ultimaker Cura 4.9.0\resources\shaders\selection.shader]...
2021-04-21 07:16:42,536 - DEBUG - [MainThread] UM.View.GL.ShaderProgram.load [58]: Loading shader file [C:\Program Files\Ultimaker Cura 4.9.0\resources\shaders\select_face.shader]...
2021-04-21 07:16:42,539 - DEBUG - [MainThread] UM.View.GL.ShaderProgram.load [58]: Loading shader file [C:\Program Files\Ultimaker Cura 4.9.0\resources\shaders\default.shader]...
2021-04-21 07:16:42,543 - DEBUG - [MainThread] UM.View.GL.ShaderProgram.load [58]: Loading shader file [C:\Program Files\Ultimaker Cura 4.9.0\resources\shaders\composite.shader]...
2021-04-21 07:16:42,571 - DEBUG - [MainThread] UM.View.GL.ShaderProgram.load [58]: Loading shader file [C:\Program Files\Ultimaker Cura 4.9.0\resources\shaders\overhang.shader]...
2021-04-21 07:16:42,645 - DEBUG - [MainThread] UM.View.GL.ShaderProgram.load [58]: Loading shader file [C:\Program Files\Ultimaker Cura 4.9.0\resources\shaders\striped.shader]...
2021-04-21 07:16:42,713 - DEBUG - [MainThread] UM.View.GL.ShaderProgram.load [58]: Loading shader file [C:\Program Files\Ultimaker Cura 4.9.0\resources\shaders\transparent_object.shader]...
2021-04-21 07:16:42,781 - DEBUG - [MainThread] UM.View.GL.ShaderProgram.load [58]: Loading shader file [C:\Program Files\Ultimaker Cura 4.9.0\resources\shaders\striped.shader]...
2021-04-21 07:16:42,854 - DEBUG - [MainThread] UM.View.GL.ShaderProgram.load [58]: Loading shader file [C:\Program Files\Ultimaker Cura 4.9.0\resources\shaders\xray.shader]...
2021-04-21 07:16:42,921 - DEBUG - [MainThread] UM.View.GL.ShaderProgram.load [58]: Loading shader file [C:\Program Files\Ultimaker Cura 4.9.0\resources\shaders\xray_composite.shader]...
2021-04-21 07:16:42,929 - DEBUG - [JobQueWorker [2]] cura.Machines.ContainerTree.__getitem__ [120]: Adding container tree for monoprice_select_mini_v2 took 0.3815908432006836 seconds.
2021-04-21 07:16:42,934 - DEBUG - [MainThread] UM.View.GL.ShaderProgram.load [58]: Loading shader file [C:\Program Files\Ultimaker Cura 4.9.0\resources\shaders\default.shader]...
2021-04-21 07:16:42,937 - DEBUG - [MainThread] UM.View.GL.ShaderProgram.load [58]: Loading shader file [C:\Program Files\Ultimaker Cura 4.9.0\resources\shaders\grid.shader]...
2021-04-21 07:16:42,941 - DEBUG - [MainThread] UM.View.GL.ShaderProgram.load [58]: Loading shader file [C:\Program Files\Ultimaker Cura 4.9.0\resources\shaders\platform.shader]...
2021-04-21 07:16:42,955 - DEBUG - [MainThread] UM.View.GL.ShaderProgram.load [58]: Loading shader file [C:\Program Files\Ultimaker Cura 4.9.0\resources\shaders\xray.shader]...
2021-04-21 07:16:43,025 - DEBUG - [MainThread] cura.Machines.Models.QualityProfilesDropDownMenuModel._update [62]: Updating QualityProfilesDropDownMenuModel.
2021-04-21 07:16:43,031 - DEBUG - [MainThread] cura.Machines.Models.CustomQualityProfilesDropDownMenuModel._update [33]: Updating CustomQualityProfilesDropDownMenuModel.
2021-04-21 07:16:43,758 - INFO - [MainThread] cura.Machines.MachineErrorChecker._setResult [214]: Error check finished, result = False, time = 3.1s
2021-04-21 07:16:43,935 - DEBUG - [JobQueWorker [2]] cura.Machines.ContainerTree.run [185]: All MachineNode loading completed
2021-04-21 07:16:46,743 - DEBUG - [MainThread] cura.OAuth2.AuthorizationService.startAuthorizationFlow [161]: Starting new OAuth2 flow...
2021-04-21 07:16:46,746 - DEBUG - [MainThread] cura.OAuth2.LocalAuthorizationServer.start [63]: Starting local web server to handle authorization callback on port 32118
2021-04-21 07:16:53,360 - DEBUG - [MainThread] cura.AutoSave._onTimeout [59]: Autosaving preferences, instances and profiles
2021-04-21 07:16:58,442 - DEBUG - [Thread-5] cura.OAuth2.AuthorizationService._storeAuthData [250]: Attempting to store the auth data for [https://account.ultimaker.com]
2021-04-21 07:16:58,447 - DEBUG - [Thread-5] cura.OAuth2.AuthorizationHelpers.parseJWT [114]: Checking the access token for [https://account.ultimaker.com/check-token]
2021-04-21 07:16:58,981 - DEBUG - [Thread-5] cura.OAuth2.LocalAuthorizationServer.stop [80]: Stopping local oauth2 web server...
2021-04-21 07:16:59,009 - WARNING - [MainThread] UM.Qt.QtApplication.__onQmlWarning [411]: file:///C:/Program Files/Ultimaker Cura 4.9.0/resources/qml/Account/UserOperations.qml:17:5: QML QQuickItem: Binding loop detected for property "height"
2021-04-21 07:16:59,012 - WARNING - [MainThread] UM.Qt.QtApplication.__onQmlWarning [411]: file:///C:/Program Files/Ultimaker Cura 4.9.0/resources/qml/Account/UserOperations.qml:17:5: QML QQuickItem: Binding loop detected for property "height"
2021-04-21 07:16:59,015 - WARNING - [MainThread] UM.Qt.QtApplication.__onQmlWarning [411]: file:///C:/Program Files/Ultimaker Cura 4.9.0/resources/qml/Account/UserOperations.qml:48: TypeError: Cannot call method 'charAt' of undefined
2021-04-21 07:16:59,017 - WARNING - [MainThread] UM.Qt.QtApplication.__onQmlWarning [411]: file:///C:/Program Files/Ultimaker Cura 4.9.0/resources/qml/Account/UserOperations.qml:68:17: Unable to assign [undefined] to QString
2021-04-21 07:16:59,023 - DEBUG - [MainThread] Toolbox.src.Toolbox._makeRequestByType [542]: Requesting [packages] metadata from server.
2021-04-21 07:16:59,024 - DEBUG - [MainThread] Toolbox.src.Toolbox._makeRequestByType [542]: Requesting [authors] metadata from server.
2021-04-21 07:16:59,030 - WARNING - [MainThread] UM.Logger.warning [134]: Starting a new sync while previous sync was not completed
{'CloudOutputDeviceManager': 0, 'CloudPackageChecker': 0}
2021-04-21 07:16:59,699 - DEBUG - [MainThread] Toolbox.src.CloudSync.CloudPackageChecker._handleCompatibilityData [127]: Discrepancy found between Cloud subscribed packages and Cura installed packages
2021-04-21 07:17:08,972 - DEBUG - [MainThread] cura.AutoSave._onTimeout [59]: Autosaving preferences, instances and profiles
Sekisback commented 3 years ago

cura.log may this one can help to, same on my side

fieldOfView commented 3 years ago

That last cura.log shows the problem I mentioned above, which is caused by an outdated version of the "Printjob Naming" plugin. Please check the Marketplace "Installed" tab for an update.

fieldOfView commented 3 years ago

It looks like @moo00se and @Sekisback suffer from different issues.

The log @moo00se posted does not contain an obvious crash. This means that the crash happens outside the code that is part of this project, making this a harder to diagnose issue (and probably a duplicate of #9554 after all).

moo00se commented 3 years ago

It looks like @moo00se and @Sekisback suffer from different issues.

The log @moo00se posted does not contain an obvious crash. This means that the crash happens outside the code that is part of this project, making this a harder to diagnose issue (and probably a duplicate of #9554 after all).

then I'm pretty clueless hahah, thanks for clarifying it.

moo00se commented 3 years ago

Cura, was also making zBrush crash when using the "File Explorer" to import files. Uninstalled Cura, working just fine. I'll probably keep it that way. For someone who tries to be as basic as possible, I find it disappointing that this 4.9 was rolled out when it is clearly not ready. Faith lost in Cura producers.

HeavyMetalGuy commented 3 years ago

Had the same problem, opened Cura as admin, problem solved (at least for me).

Sekisback commented 3 years ago

cura.log may this one can help to, same on my side

OK I checked the Plugins and after I disabled "CustomPrintjob Naming" everything works fine in case. So it wasnt a Cura issue

fieldOfView commented 3 years ago

@Sekisback If you want the plugin back, make sure to update to its latest version which fixes the problem you had.

Sekisback commented 3 years ago

@Sekisback If you want the plugin back, make sure to update to its latest version which fixes the problem you had.

yes thank you, i had cura4.8 with all needed plugins and after i got it working i had no issue to change the running system. I switched to 4.9 and updated all the plugins, so from my point of view it runs stable now, like before.

JoeEnderman commented 3 years ago

I have the same issue, I may switch to 4.8 until the issue is resolved.

MariMakes commented 1 year ago

Quick update from our side 👋

We are cleaning up our open issues, so we can focus on the most requested and needed features and bug fixes from our community and from UltiMaker,

I stumbled upon your issue regarding cura crashing when opening a file. It reminds me of an issue with Chitubox that required this work-around.

@moo00se, can you confirm if this issue is still present for you in the latest 5.3.1? Would you still like to keep this issue open or do you agree that we can close it?

github-actions[bot] commented 1 year ago

This issue has been automatically closed because there has been no response to our request for more information from the original author. With only the information that is currently in the issue, we don't have enough information to take action. Please reach out if you have or find the answers we need so that we can investigate further.