Periodic glitches when agent is open

UltimateHackingKeyboard / agent

Ultimate Hacking Keyboard configurator

https://ultimatehackingkeyboard.github.io/agent/

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Periodic glitches when agent is open #2120

Closed strowk closed 8 months ago

strowk commented 8 months ago

When I open Agent, periodically keyboard glitches and does not receive any input and last key entered might stuck and be entered several times.

There is no specific time between glitches, there are times between them I have measured:

mondalaci commented 8 months ago

There must be something unusual with your hardware configuration because none of the three issues you have reported occur to others.

Please make sure that your UHK is not connected via a KVM switch, docking station, or USB hub, and your OS is not running in a virtual machine. Please also try to reproduce these issues on another computer, preferably with a new OS installation.

I'm closing your other issues because they must be related to this one.

mondalaci commented 8 months ago

Closing this issue due to lack of replies. Feel free to follow up at any time.

porceCodes commented 8 months ago

I have the same issue. Agent version 3.2.1 and the previous ones. I flashed the firmware whenever I updated the Agent. The period of glitches is every couple minutes in my case.

porceCodes commented 8 months ago

Please reopen.

mondalaci commented 8 months ago

This shouldn't be an Agent issue.

Please let's troubleshoot based on this guide and follow up via our contact form.