Unable to attach a picture to a case

[franck-boullier]

The test:

• Log in to case.dev.ins.unee-t.com as user 1 - PASSED
• create a new unit as user 1 - PASSED
• create a new case as user 1 - PASSED
• create a new comment in the case as user 1 - PASSED
• invite another user: user 2 as user 1 - PASSED
• User 2 receives the email invitation PASSED
• User 2 clicks on the magic link and see the case PASSED
• User 2 adds a comment PASSED
• User 1 receives an email notification that there is a new comment PASSED
• User 1 sees the new comment in Unee-T PASSED.
• User 1 add a picture to the case - FAILED

Expected result

Image is uploaded

Actual result

Error Message: Upload Failed

More information:

There seems to be no error message in the Cloudwatch log in the meteor log group

@kaihendry any idea where I could look to fix this?

[franck-boullier]

More information:

• Created Cloudfront distribution for the S3 bucket ins-dev-media-unee-t
• Created DNS record for media.dev.ins.unee-t.com

This does NOT solve the problem. Still unable to upload an image to a case.

[franck-boullier]

More information:

Error message from the browser console:

[franck-boullier]

Issue might be related to the Cloudinary setup for the environment.

TO DO: test again with a dedicated Cloudinary Account.

[franck-boullier]

More information:

After creating and configuring a Cloudinary account from scratch (to avoid conflicts bewteen Unee-T installation and environment) we are still unable to upload images.

Relevant error message seem to be: message: "Unknown API key"

[franck-boullier]

Issue was that we had an incorrect value for the variable `` in the AWS store.

The fix:

• use correct value
• redeploy the frontend