The word has come down from the Uninett Service Center that we should try to be more compliant with ITIL terminology, and so to avoid confusion with existing ITIL terms, the model currently called Alert should be renamed to Incident.
This has implications for the previously renamed AlertSource as well - it should either be renamed IncidentSource, or just Source (as was one of the original suggestions). We could also browse the ITIL terminology dictionary to see if there is terminology also for this (the dictionary has been posted to our internal channels).
The word has come down from the Uninett Service Center that we should try to be more compliant with ITIL terminology, and so to avoid confusion with existing ITIL terms, the model currently called
Alert
should be renamed toIncident
.This has implications for the previously renamed
AlertSource
as well - it should either be renamedIncidentSource
, or justSource
(as was one of the original suggestions). We could also browse the ITIL terminology dictionary to see if there is terminology also for this (the dictionary has been posted to our internal channels).