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Unity-Technologies / GenericFrameRecorder

This GitHub package is DEPRECATED. Please get the new Unity Recorder from the Asset Store (https://assetstore.unity.com/packages/essentials/unity-recorder-94079) Use the editor builtin Bug Reporter to report issues. You can track and vote for issues on the Issue Tracker (https://issuetracker.unity3d.com)
MIT License
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MP4 4K @60fps Recording #48

Open HausOfAlejandro opened 6 years ago

HausOfAlejandro commented 6 years ago
What happened?

Hi, I can not record 4K video at 60fps, I simply check the folder and there is a file in MP4 with a size of 0 bytes without any information.

I have tried other formats, resolutions and 4K at @ 30fps and everything is going well.

Any idea what might happen? :-)

Thanks!

Unity version, operating system, target platform (standalone windows, mac, iOS, PS4...)?
jasonm-unity commented 6 years ago

hum. will investigate!

jasonm-unity commented 6 years ago

I failed to repro the issue. Can you list the exact settings of the recorder you are using, at 60fps, that is generating an invalid file? Also, please provide the version of unity and the recorder (the recorder version can be seen in : tools->Recorder->About...)

HausOfAlejandro commented 6 years ago

Hi Jason,

Unity: 2017.2.0f3 Unity Recorder: 0.1.170913-02

Settings: image

No errors in console: image

The output file is 0 bytes: image

Please note... if I try to record 4K at 30fps the problem disappears.

Thank you :-)

jasonm-unity commented 6 years ago

can you try to repro with release 0.2.0020? as we are not succeeding in reproducing this behavior. https://github.com/Unity-Technologies/GenericFrameRecorder/releases/tag/0.2.0020

HausOfAlejandro commented 6 years ago

Hi Jason, I just tried the new version but I get the same result. I have tried opening other projects or creating a new one without success.

The only difference is that I now receive the following errors in the console:

image

Please keep in mind that this is not the directory, because I have tried others, and in which everything seems to work without problems when it comes to a 4K video at 30 @ fps.

Thank you for your help, :- )

jasonm-unity commented 6 years ago

this might help: http://windowsreport.com/fix-music-video-error-0xc00d36c4/ The error code indicates that the underlying encoder library (in this case Window's encoder) is failing. I'm also forwarding this issue to our Video team, as they may have extra insight as to what is going on...

jasonm-unity commented 6 years ago

may also be hardware related, is it possible to try on a different machine?