JavierRefuerzo
commented
3 years ago Hi @gviliunas , Can you verify the app version number (settings>about), we had errors similar to this which have been fixed. If you have automatic updates turned on for Google Play, we will need to verify the error persists in v0.30. To do this without changing your current settings you can setup a new system and disable at the bottom of advanced. Disable will allow sync but will not open a session for the ISY subscription when exiting system settings.
Based on your errors I think I may have to increase the read timeout if they are persistent. Thanks for the report!
gviliunas
mkohanim
Javi
I'm using a Google Pixel 3a phone with Android 11 ISY Version 5.3.1 UD Mobile version: 0.30
Downloaded UD Mobile from the Google store.
Entered ISY Portal credentials - Save
See Remote Connection Settings - Save
Sync ISY with UD Mobile - Yes
Observe lots of transfer activity 1st try, the sync stalls with java.net.SocketTimeoutException: timeout (no Screenshot) 2nd try, try again. This time stalls at Inserting: Network Resources (See Screenshot attached)
3rd try: Notice that on the Remote Connection Settings page there is an "Advanced Settings" area.
In Advanced Settings, entered IP and credentials for Local Port Settings
Clicked to Add New Local Network - Populated with current WIFI info (Thanks for that button!) - Save
Select to Add New Local Network and click on the WIFI SSID previously added - Save
Sync - Notice this is much faster than the previous sync via the ISY Portal.
Received "Finished with Error" message (See Screenshot attached)
4th try: Back into Settings, try sync again. This time the sync finished with no errors.
Although I had not had a need for mobile ISY access, I like the look and feel of this app. I can see myself making use of this to check light and thermostat status when I'm away
Try 3 - Using Local Port Connection.jpg
Try 2 - Using ISY Portal Connection.jpg
