UniversalDevicesInc / UD-Mobile-Android

Issue-only repository for tracking issues related to the UD Mobile Android App
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Unable to setup new UD - Android release #8

Closed Travgiala closed 3 years ago

Travgiala commented 3 years ago

First error was URL Null Now the error states invalid credentials 401

JavierRefuerzo commented 3 years ago

Hi @Travgiala , Thanks for reporting. Is this on the Remote Connection or Local Connection? Please do post a screenshot or error message shown when "Test System" is pressed.

Travgiala commented 3 years ago

I get the error just trying to save my setup data.

On Sun, Nov 29, 2020, 11:56 PM Javi notifications@github.com wrote:

Hi @Travgiala https://github.com/Travgiala , Thanks for reporting. Is this on the Remote Connection or Local Connection? Please do post a screenshot or error message shown when "Test System" is pressed.

— You are receiving this because you were mentioned. Reply to this email directly, view it on GitHub https://github.com/UniversalDevicesInc/UD-Mobile-Android/issues/8#issuecomment-735544240, or unsubscribe https://github.com/notifications/unsubscribe-auth/AQFMLYMTBEGGN2NU7UEM3DLSSMQYHANCNFSM4UG5RCHA .

Travgiala commented 3 years ago

I get the error message when saving the setup data.

On Sun, Nov 29, 2020, 11:56 PM Javi notifications@github.com wrote:

Hi @Travgiala https://github.com/Travgiala , Thanks for reporting. Is this on the Remote Connection or Local Connection? Please do post a screenshot or error message shown when "Test System" is pressed.

— You are receiving this because you were mentioned. Reply to this email directly, view it on GitHub https://github.com/UniversalDevicesInc/UD-Mobile-Android/issues/8#issuecomment-735544240, or unsubscribe https://github.com/notifications/unsubscribe-auth/AQFMLYMTBEGGN2NU7UEM3DLSSMQYHANCNFSM4UG5RCHA .

JavierRefuerzo commented 3 years ago

Hi, Is this for Remote Connection, ISY Portal, or local connection? What is the UD Mobile Version Number (Settings>About)? Please provide error listed when pressing "Test System on Remote URL. Thanks

Travgiala commented 3 years ago

I've tried both remote and local. I get a same error message?

On Mon, Nov 30, 2020, 7:39 AM Javi notifications@github.com wrote:

Hi, Is this for Remote Connection, ISY Portal, or local connection? What is the UD Mobile Version Number (Settings>About)? Please provide error listed when pressing "Test System on Remote URL. Thanks

— You are receiving this because you were mentioned. Reply to this email directly, view it on GitHub https://github.com/UniversalDevicesInc/UD-Mobile-Android/issues/8#issuecomment-735761979, or unsubscribe https://github.com/notifications/unsubscribe-auth/AQFMLYP446F3DE4VDBHKAELSSOHBHANCNFSM4UG5RCHA .

Travgiala commented 3 years ago

Version 0.26

On Mon, Nov 30, 2020, 7:39 AM Javi notifications@github.com wrote:

Hi, Is this for Remote Connection, ISY Portal, or local connection? What is the UD Mobile Version Number (Settings>About)? Please provide error listed when pressing "Test System on Remote URL. Thanks

— You are receiving this because you were mentioned. Reply to this email directly, view it on GitHub https://github.com/UniversalDevicesInc/UD-Mobile-Android/issues/8#issuecomment-735761979, or unsubscribe https://github.com/notifications/unsubscribe-auth/AQFMLYP446F3DE4VDBHKAELSSOHBHANCNFSM4UG5RCHA .

JavierRefuerzo commented 3 years ago

Invalid Credentials 401 is username or password are incorrect.

I could not find a reference to "URL null". There are a few references to "URL is null".
I was able to reproduce the "URL is null" when only "http://" or "https:// " are entered as the address. Is the full address entered correctly? Was the search function used?

Please note that I have encountered issues there the local search could not find the ISY, this is usually resolved if the android device is restarted.

Travgiala commented 3 years ago

Believe I have the issue resolved!

JavierRefuerzo commented 3 years ago

Great!