MKV file thumbnails are generated but "unsupported data" message appears, no transcode

[GoogleCodeExporter]

Thanks for an awesome tool!

What steps will reproduce the problem?
1. in the PS3, browse to the folder, the thumbnails are generated(on the fly, 
no cache) and when select any of the mkvs in the folder I get an "unsupported 
data" message
2. If I try to play the file on the same machine as the PS3 Media server I get 
a black screen and no audio.
3. When I play it on another machine using Kantaris(no other media players and 
K-lite codec pack is installed) it works flawlessly so I assume this is a codec 
issue.

What is the expected output? What do you see instead?
The file plays like any other mkv (that has been working) but it doesnt 
"unsupported data" message appears.

What version of the product are you using? On what operating system?
tried 1.10 and 1.20 when the issue came up on Windows XP SP3

If you are transcoding a media file, which engine are you using (mencoder, 
avisynth/mencoder, tsmuxer?)
mencoder

If the media file is in error (or does not play flawlessly), what are the codec 
informations of this file (you can use following program: 
mediainfo.sourceforge.net) ?

General
Complete name                    : C:\Atlantis\Season 1 (HD)\S01E01-02 - Rising 
(HD).mkv
Format                           : Matroska
File size                        : 1.13 GiB
Duration                         : 1h 27mn
Overall bit rate                 : 1 837 Kbps
Movie name                       : Stargate Atlantis [01x01-2] - Rising (HD)
Writing application              : AVI-Mux GUI 1.17.8, Aug 30 2008  12:36:58
Writing library                  : matroska muxer by Alexander Noe, build date 
Aug 30 2008

Video
ID                               : 1
Format                           : AVC
Format/Info                      : Advanced Video Codec
Codec ID                         : V_MPEG4/ISO/AVC
Duration                         : 1h 27mn
Bit rate                         : 1 608 Kbps
Width                            : 960 pixels
Height                           : 528 pixels
Display aspect ratio             : 16:9
Frame rate                       : 25.000 fps
Bits/(Pixel*Frame)               : 0.127
Stream size                      : 1 012 MiB (88%)

Audio
ID                               : 2
Format                           : AC-3
Format/Info                      : Audio Coding 3
Mode extension                   : CM (complete main)
Codec ID                         : A_AC3
Duration                         : 1h 27mn
Bit rate mode                    : Constant
Bit rate                         : 192 Kbps
Channel(s)                       : 2 channels
Channel positions                : Front: L R
Sampling rate                    : 48.0 KHz
Bit depth                        : 16 bits
Stream size                      : 121 MiB (10%)

Please provide any additional information below and PLEASE JOIN debug.log file 
!!

Original issue reported on code.google.com by hector.a...@gmail.com on 27 Jul 2010 at 8:51

Attachments:

• debug.log

[GoogleCodeExporter]

I am getting the same error.  Windows 7. Thumbnails display on PS3, but when I 
go to play the music all I get is "unsupported data".  My Library consists of 
all MP3 or WMA format, which PS3 supports.  I am lost.........I thought this 
would be a solution short of purchasing an XBox 360...........nice tool 
though!!!

Original comment by sbu...@cuonlinenow.com on 28 Nov 2010 at 2:19

[GoogleCodeExporter]

Is this still happening with 1.50.0 Beta 2+?

Original comment by subjunk on 5 Nov 2011 at 10:45

[GoogleCodeExporter]

Same issue with file .mp4 from a Olympus sub camera:
see thumbails
i press X on my pad and after 1 second i see error in tv: DATI NON LEGGIBILI 
and i must press O to return.
in the trace of the last beta , i do not see any error , also no one line for 
"opening .mp4 file to transcode.

i try with default option of ps3 and other video check, same issue.
no problem with .mov file with my nikon HD.

by

Original comment by lolloso...@hotmail.it on 24 Jan 2012 at 12:30

[GoogleCodeExporter]

Same issue, attempting to stream MKV files. 

Original comment by KHenders...@gmail.com on 22 Feb 2012 at 11:12