Unlucky-Life
commented
3 months ago If the issue persists, please download the user_files.zip file from this link: https://pixeldrain.com/u/cwd49pLt and unzip this file inside of your user_files Folder to make it look like this:
Restart Anki - And Done !
This is a mac specific issue: It's working now, as long as you babysit the download and not letting the laptop go to sleep/hibernating ... Pressing download and leaving the Download Window will cause the error
Do not download the resources in Fullscreen mode - this apparently creates the error aswell.