UpendraSingh / analytics-issues

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Intelligence Events - report details charts do not show after first click #919

Closed GoogleCodeExporter closed 8 years ago

GoogleCodeExporter commented 8 years ago
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Name of affected component: Core Reporting API

Name of related library and version, if applicable (e.g. Java, Python,
HTTP, Objective-C, etc.): HTTP

Issue summary: When using the Intelligence Events Overview report in the GA web 
interface, the "Details" context link does not function correctly after the 
first click. This link loads a page overlay showing a trend chart and 
supporting data, which occurs correctly the first time a "Details" link is 
clicked. However, on subsequent clicks on any "Details" link the overlay loads 
but the trend chart does not show. This is reset by reloading the report page.  

Steps to reproduce issue:
1. Log into the Google Analytics web interface 
(https://accounts.google.com/ServiceLogin?service=analytics&continue=https://ana
lytics.google.com/analytics/web/). 
2. Navigate to Reporting > Intelligence Events > Overview
3. On the right-hand side of the page, click a "Details" link for any 
intelligence event. An overlay should load, showing a trend chart and 
supporting data for the event. 
4. Close the overlay and click any "Details" link. The overlay should load once 
again, however this time the trend chart does not display.
5. Reloading the Intelligence Events Overview report resets to step 3.  

Expected output: I would expect to see a trend chart within each overlay each 
time I click a "details" link and without having to reload the parent report 
page each time. 

Actual results: The trend chart appears in the overlay the first time I click a 
"details" link but an empty chart is shown on all subsequent clicks on 
"details" links, until I reload the parent report page. 

Notes: Tested in Chrome version 49 and Internet Explorer 11, both on a Windows 
PC. The results are consistent on both browsers.   

Original issue reported on code.google.com by danielro...@wateraid.org on 23 Mar 2016 at 11:53

Attachments:

GoogleCodeExporter commented 8 years ago
If you are not a developer and you need help, visit:
https://support.google.com/analytics

Original comment by mcoh...@google.com on 23 Mar 2016 at 5:04