The status of an airtime purchase transaction, whether successful or not, is not reflected in the app. Instead, the message "Waiting for MPESA confirmation" persists.
Steps to reproduce
Set phone to Do Not Disturb mode
Open the Stax app
Tap on "Buy airtime" for Safaricom
Select the recipient network
Enter the recipient number (self)
Enter the amount
Tap on "Continue"
Enter MPESA PIN
Expected result
Having purchased the airtime and allowed a sufficient time to elapse, the app should show whether the purchase was successful or not.
Actual result
Having purchased the airtime and allowed a sufficient time to elapse, the app indicates that it is still waiting for the MPESA confirmation. This is despite the fact that a confirmation message was received from MPESA indicating that the purchase was successful. (See included screenshots)
Description
The status of an airtime purchase transaction, whether successful or not, is not reflected in the app. Instead, the message "Waiting for MPESA confirmation" persists.
Steps to reproduce
Expected result
Having purchased the airtime and allowed a sufficient time to elapse, the app should show whether the purchase was successful or not.
Actual result
Having purchased the airtime and allowed a sufficient time to elapse, the app indicates that it is still waiting for the MPESA confirmation. This is despite the fact that a confirmation message was received from MPESA indicating that the purchase was successful. (See included screenshots)
Link to screenshots/screen recordings
https://drive.google.com/drive/folders/1ykF0YDOaz_aXIOpMXYKs-lkekbrzVNrK?usp=sharing
Device name
Nokia 7 Plus
Android OS
12
Is your phone dual SIM or single SIM?
Dual SIM
Which telco are you using for this test?
Safaricom
Stax device ID or email address
mikey.wanyoike@gmail.com