[Bug]: Mpesa balance transaction status not updated

[larrymiami]

Description

When I Check my Mpesa balance, the transaction status doesn't update and remains pending even after the message has been sent.

Steps to reproduce

1. Open the Stax app.
2. Click on reload icon next to your Mpesa account.
3. Enter the pin.
4. After the transaction is successful and the message received, check the history tab.
5. The transaction status will remain pending and waiting for the confirmation message.

Expected result

After the mpesa balance transaction request has been sent, the transaction status should be updated to successful.

Actual result

the transaction status remains in a pending state.

Link to screenshots/screen recordings

https://drive.google.com/file/d/1NxSvk_jmJJyCUt9UA2b2rLoXJgGJHae8/view?usp=sharing

Device name

Nokia 3.2

Android OS

11

Is your phone dual SIM or single SIM?

Dual SIM

Which telco are you using for this test?

Safaricom

Stax device ID or email address

ae3a4fb4d6502412

[johnswekenyi]

@larrymiami this has been reported by someone else, closing it for now.