When I buy airtime with the app from mpesa with fuliza, it shows a confirmation message successful, that it has been purchased for account stax, but my airtime never increases in balance. So where does this money go?
Steps to reproduce
Open stax app
Buy airtime
Enter safaricom, amount 2 shillings and continue.
Enter mpesa pin
Submit
Expected result
The airtime is purchased from mpesa, I enter a confirmation whether to accept fuliza or not, and the message returned is for account .
Actual result
Once I enter my pin and submit, the app goes ahead and buys the airtime for me and even accepts to use fuliza. The message from mpesa is then returned saying airtime has been bought for account stax, not my number
johnswekenyi
commented
1 year ago
Description
When I buy airtime with the app from mpesa with fuliza, it shows a confirmation message successful, that it has been purchased for account stax, but my airtime never increases in balance. So where does this money go?
Steps to reproduce
Expected result
The airtime is purchased from mpesa, I enter a confirmation whether to accept fuliza or not, and the message returned is for account.
Actual result
Once I enter my pin and submit, the app goes ahead and buys the airtime for me and even accepts to use fuliza. The message from mpesa is then returned saying airtime has been bought for account stax, not my number
Link to screenshots/screen recordings
https://drive.google.com/file/d/1rI6TSGutMSsX1ZHYAR-OoMn6JzfblkE_/view?usp=drivesdk
Device name
Huawei y5 2019
Android OS
9
Is your phone dual SIM or single SIM?
Dual SIM
Which telco are you using for this test?
Safaricom
Stax device ID or email address
suemnjeri@gmail.com