Users find the current transaction processing screen boring and think the app "hangs" or gets stuck despite the USSD session still running in the background. A classic quote from a user interview:
"I know Stax is faster than USSD, but watching this screen makes me feel like it's so slow."
Background
Users find the current transaction processing screen boring and think the app "hangs" or gets stuck despite the USSD session still running in the background. A classic quote from a user interview:
Current processing screen experience 👇
https://user-images.githubusercontent.com/3224856/215537751-7f5d0b8b-b70e-4f06-848c-ab9b2d0011c4.mp4
Guidelines