Closed alawvt closed 4 years ago
Just a note for whoever takes the 4Help ticket and looks into this: It appears that none of the bitstream assets - videos, thumbnails, PDF files, etc are loading on the dev or pprd systems.
Thanks, @keithgee, for looking at this. This would also explain #690.
This would also explain #690.
Oh, yeah. The thing about the thumbnails being regenerated could have been a complete red herring, and the entire assetstore just hasn't been online on dev or pprd this whole time!
We haven't used dev and pprd much since installing 6. We've been very focused on content projects on prod.
@soumikgh, thank you for fixing this by adding the correct symlink to the new location for assetstore.
The video item, http://hdl.handle.net/10919/18426, plays correctly on production, including the close captioning. The same item on dev, https://vtechworks-dev.cloud.lib.vt.edu/handle/10919/18426, and pprd, https://vtechworks-pprd.cloud.lib.vt.edu/handle/10919/18426, gives the error, "no video with supported format and MIME type found."