Cannot unlock windows at all and controls are not working except for volume button

[UntrndSpartn]

Device manufacturer

• [x] VALVE

Device model Steamdeck 64gb

Handheld Companion Version Not sure, the newest as of may 6th 2024

Describe the bug I downloaded HC as a way to use my steamdeck like, well, a steamdeck but with windows 11 instead of SteamOS. I downloaded it, tried to unlock it and found i could not use the touchscreen, any external devices, the steamdecks controls except for the power button and volume buttons.

To Reproduce Steps to reproduce the behavior: N/A

Expected behavior I expected it to work like normal except i could use the steamdecks controller with games

Logs files N/A

[CasperH2O]

Hey @UntrndSpartn , thanks for dropping in. That does'nt sound good at all. While installing HC did everything go alright? Did you reboot at the end of the installer?

Did you upgrade/update from an older version, say 3-4 months old? Because this problem sound a lot like the HidHide uninstall softbrick issue we had then. #817

The recovery instructions are here: https://docs.nefarius.at/projects/HidHide/fixing-a-bricked-system/

[CasperH2O]

@UntrndSpartn did you manage to recover?

[CasperH2O]

No reply from original issue creator. Information provided, closing ticket.