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Valkirie / HandheldCompanion

ControllerService
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App won’t open on my steam deck. #1113

Open Jbr323 opened 1 month ago

Jbr323 commented 1 month ago

Device manufacturer

Device model Steam deck LCD

Handheld Companion Version 0.21.4.1

Describe the bug I would download the app and after the installation process it would open but after I try to open it back up again it wouldn’t open

To Reproduce Steps to reproduce the behavior:

  1. Go to '...'
  2. Click on '....'
  3. Scroll down to '....'
  4. See error

Expected behavior A clear and concise description of what you expected to happen.

Screenshots If applicable, add screenshots to help explain your problem.

Logs file If applicable, add logs file stored in your install location, logs folder.

CasperH2O commented 1 month ago

Please provide a logfile so we can investigate.

Jbr323 commented 1 month ago

Please provide a logfile so we can investigate.

How do I do that?

OkamiFeng commented 1 month ago

I have the same problem in my steam deck. When I double-click the icon in desktop, I can see the app appeared in task manager, but a few seconds later, it disappeared.

The log is below: 2024-08-13 13:32:14.756 +08:00 [INF] HandheldCompanion, Version=0.21.4.1, Culture=neutral, PublicKeyToken=null (0.21.4.1) 2024-08-13 13:32:17.101 +08:00 [INF] Jupiter from VALVE 2024-08-13 13:32:19.328 +08:00 [INF] ToastManager has started 2024-08-13 13:32:19.337 +08:00 [INF] GPUManager has started 2024-08-13 13:32:19.349 +08:00 [INF] PowerProfileManager has started 2024-08-13 13:32:19.437 +08:00 [INF] Attempting to update/create profile Default 2024-08-13 13:32:19.529 +08:00 [INF] Profile Default applied 2024-08-13 13:32:19.530 +08:00 [INF] ProfileManager has started 2024-08-13 13:32:19.536 +08:00 [INF] HideDevice IsActive: true 2024-08-13 13:32:19.539 +08:00 [INF] ControllerManager has started 2024-08-13 13:32:20.154 +08:00 [INF] HotkeysManager has started

CasperH2O commented 1 month ago

@OkamiFeng to confirm, your s that the entire log contents?

OkamiFeng commented 1 month ago

@OkamiFeng to confirm, your s that the entire log contents?

Yes, this is the entire log contents

CountParadox commented 9 hours ago

I have the same behaviour on my legion go!