search

ValveSoftware / Dota-2-Vulkan

Tracker for issues specific to the Vulkan version of Dota 2 on Windows, Linux, and macOS
101 stars 17 forks source link

Crashing during loading #116

Closed teddybee-r closed 7 years ago

teddybee-r commented 8 years ago

The game crashes a lot after switching to vulkan. It runs way better with vulkan though. These crashes only occur during loading and it doesn't matter if its the normal map or custom games. I regularly crash during load 2-5 times in a row This seems to happen only using borderless fullscreen. After switching to exclusive fullscreen I have almost no crashes during load.

This also happens to my friend who runs an AMD card. I can get his system specs if it helps.

I also will always crash using suicide with Techies arcana. But I haven't checked if that is exclusive to vulkan.

DotA 2 settings maxed @ 1080p

W10 pro x64 Asrock H87M Intel G620 (2x 2.6GHz) 4GB RAM GTX 960 2GB (v368.22)

Tele42 commented 8 years ago

If you are able to gather any CrashIDs or dumps related to this issue, please include them with this issue report.

dmrwebsite commented 8 years ago

@Ispyy dumps are located in program files(x86)/steam/dumps

teddybee-r commented 8 years ago

Ok thanks. I was searching in the dota folder. The location should be included on the main page. http://seven7y.space/dota2/dumps.zip 20 dumps total. Some might be related to the Techies arcana but I can't recall which one.

teddybee-r commented 8 years ago

I got new crash logs I could upload if that helps. Just now my game crashed trying to load in and now the game just validates itself for 20min. I already did that a few days ago without fixing anything.

It's almost always the case that the game crashes a few times in a row when I try to reconnect. I also get more timeouts when the heroes are being loaded into the game.

admshao commented 8 years ago

I can tell I had very similar crash issues liek OP described using vulkan on nvidia-367 on Linux, switching back to 364 just did the trick for me tho. Maybe this info is useful.

justSQL commented 8 years ago

I just crashed during loading to a ranked All Pick game. Don't know if i should create a separate issue but for now i'll just use this one.

System info:

Computer Information:
    Manufacturer:  To Be Filled By O.E.M.
    Model:  To Be Filled By O.E.M.
    Form Factor: Desktop
    No Touch Input Detected

Processor Information:
    CPU Vendor:  GenuineIntel
    CPU Family:  0x6
    CPU Model:  0x3c
    CPU Stepping:  0x3
    CPU Type:  0x0
    Speed:  3492 Mhz
    4 logical processors
    4 physical processors
    HyperThreading:  Unsupported
    FCMOV:  Supported
    SSE2:  Supported
    SSE3:  Supported
    SSSE3:  Supported
    SSE4a:  Unsupported
    SSE41:  Supported
    SSE42:  Supported
    AES:  Supported
    AVX:  Supported
    CMPXCHG16B:  Supported
    LAHF/SAHF:  Supported
    PrefetchW:  Supported

Network Information:
    Network Speed:  

Operating System Version:
    Windows 10 (64 bit)
    NTFS:  Supported
    Crypto Provider Codes:  Supported 311 0x0 0x0 0x0

Video Card:
    Driver:  NVIDIA GeForce GTX 960

    DirectX Driver Name:  nvd3dum.dll
    Driver Version:  10.18.13.6822
    DirectX Driver Version:  10.18.13.6822
    Driver Date: 19 May 2016
    OpenGL Version: 4.5
    Desktop Color Depth: 32 bits per pixel
    Monitor Refresh Rate: 60 Hz
    DirectX Card: NVIDIA GeForce GTX 960
    VendorID:  0x10de
    DeviceID:  0x1401
    Revision:  0xa1
    Number of Monitors:  2
    Number of Logical Video Cards:  2
    No SLI or Crossfire Detected
    Primary Display Resolution:  1920 x 1080
    Desktop Resolution: 3840 x 1080
    Primary Display Size: 20.04" x 11.26"  (22.95" diag)
                                            50.9cm x 28.6cm  (58.3cm diag)
    Primary Bus: PCI Express 16x
    Primary VRAM: 2047 MB
    Supported MSAA Modes:  2x 4x 8x 

Sound card:
    Audio device: Kaiuttimet (Realtek High Defini

Memory:
    RAM:  8142 Mb

Miscellaneous:
    UI Language:  English
    Microphone:  Not set
    Media Type:  DVD
    Total Hard Disk Space Available:  1707232 Mb
    Largest Free Hard Disk Block:  580586 Mb
    OS Install Date: tammi 01 1970
    Game Controller: None detected
    VR Headset: None detected

I'm using the Steam beta client. I'll also attach the dump file that got generated (I'm not sure how to check if it was automatically uploaded.. Is that possible to check?) crash_dota2.exe_20160601004808_1.dmp.zip

ksiyy commented 8 years ago

got exactly the same issue as OP. A lot of crashes while im loading into the game on vulkan, dumps: http://seven7y.space/dota2/dumps.rar

Computer Information: Manufacturer: MSI Model: MS-7599 Form Factor: Desktop No Touch Input Detected

Processor Information: CPU Vendor: AuthenticAMD CPU Family: 0x10 CPU Model: 0x5 CPU Stepping: 0x3 CPU Type: 0x0 Speed: 3200 Mhz 4 logical processors 4 physical processors HyperThreading: Unsupported FCMOV: Supported SSE2: Supported SSE3: Supported SSSE3: Unsupported SSE4a: Supported SSE41: Unsupported SSE42: Unsupported AES: Unsupported AVX: Unsupported CMPXCHG16B: Supported LAHF/SAHF: Supported PrefetchW: Supported

Network Information: Network Speed:

Operating System Version: Windows 10 (64 bit) NTFS: Supported Crypto Provider Codes: Supported 311 0x0 0x0 0x0

Video Card: Driver: NVIDIA GeForce GTX 680

DirectX Driver Name:  nvd3dum.dll
Driver Version:  10.18.13.6822
DirectX Driver Version:  10.18.13.6822
Driver Date: 19 May 2016
OpenGL Version: 4.5
Desktop Color Depth: 32 bits per pixel
Monitor Refresh Rate: 60 Hz
DirectX Card: NVIDIA GeForce GTX 680
VendorID:  0x10de
DeviceID:  0x1180
Revision:  0xa1
Number of Monitors:  1
Number of Logical Video Cards:  1
No SLI or Crossfire Detected
Primary Display Resolution:  1920 x 1080
Desktop Resolution: 1920 x 1080
Primary Display Size: 18.78" x 10.55"  (21.54" diag)
                                        47.7cm x 26.8cm  (54.7cm diag)
Primary Bus: PCI Express 16x
Primary VRAM: 2047 MB
Supported MSAA Modes:  2x 4x 8x

Sound card: Audio device: Kopfh?rer (Razer Kraken 7.1 Chr

Memory: RAM: 4095 Mb

Miscellaneous: UI Language: English Microphone: Not set Media Type: Undetermined Total Hard Disk Space Available: 428452 Mb Largest Free Hard Disk Block: 177364 Mb OS Install Date: Jan 01 1970 Game Controller: None detected VR Headset: None detected

LamerTex commented 8 years ago

Here happen the same, not always but pretty consistently it crash during load of any game with vulkan: Computer Information: Manufacturer: Unknown Model: Unknown Form Factor: Desktop No Touch Input Detected

Processor Information: CPU Vendor: GenuineIntel CPU Family: 0x6 CPU Model: 0x3a CPU Stepping: 0x9 CPU Type: 0x0 Speed: 3401 Mhz 4 logical processors 4 physical processors HyperThreading: Unsupported FCMOV: Supported SSE2: Supported SSE3: Supported SSSE3: Supported SSE4a: Unsupported SSE41: Supported SSE42: Supported AES: Supported AVX: Supported CMPXCHG16B: Supported LAHF/SAHF: Supported PrefetchW: Unsupported

Network Information: Network Speed:

Operating System Version: Ubuntu 14.04.4 LTS (64 bit) Kernel Name: Linux Kernel Version: 3.13.0-87-generic X Server Vendor: The X.Org Foundation X Server Release: 11501000 X Window Manager: Compiz Steam Runtime Version: steam-runtime-release_2016-02-23

Video Card: Driver: NVIDIA Corporation GeForce GTX 670/PCIe/SSE2

Driver Version:  4.5.0 NVIDIA 367.18
OpenGL Version: 4.5
Desktop Color Depth: 24 bits per pixel
Monitor Refresh Rate: 60 Hz
VendorID:  0x10de
DeviceID:  0x1189
Number of Monitors:  2
Number of Logical Video Cards:  1
Primary Display Resolution:  1920 x 1080
Desktop Resolution: 3200 x 1294
Primary Display Size: 20,08" x 11,30"  (23,03" diag)
                                        51,0cm x 28,7cm  (58,5cm diag)
Primary Bus: PCI Express 16x
Primary VRAM: 2040 MB
Supported MSAA Modes:  2x 4x 8x 16x

Sound card: Audio device: Realtek ALC892

Memory: RAM: 7936 Mb

Miscellaneous: UI Language: English LANG: it_IT.UTF-8 Microphone: Not set Total Hard Disk Space Available: 938771 Mb Largest Free Hard Disk Block: 692726 Mb VR Headset: None detected

Sat Jun  4 15:20:41 2016 GMT: file ''/tmp/dumps/crash_20160604172032_1.dmp'', upload yes: ''Discarded=1''
Sat Jun  4 15:22:45 2016 GMT: file ''/tmp/dumps/crash_20160604172150_1.dmp'', upload yes: ''Discarded=1''
Sat Jun  4 15:23:46 2016 GMT: file ''/tmp/dumps/crash_20160604172318_1.dmp'', upload yes: ''Discarded=1''

crash_20160604172318_1.dmp.zip

If it can help, this is the output in the terminal after the crash:

crash_20160604172318_1.dmp[11775]: Uploading dump (out-of-process) /tmp/dumps/crash_20160604172318_1.dmp /opt/steamapps/steamapps/common/dota 2 beta/game/dota.sh: riga 104: 11664 Errore di segmentazione (core dump creato) ${STEAM_RUNTIME_PREFIX} ${GAME_DEBUGGER} "${GAMEROOT}"/${GAMEEXE} "$@" Game removed: AppID 570 "Dota 2", ProcID 11664 No cached sticky mapping in ActivateActionSet.crash_20160604172318_1.dmp[11775]: Finished uploading minidump (out-of-process): success = yes crash_20160604172318_1.dmp[11775]: response: Discarded=1 crash_20160604172318_1.dmp[11775]: file ''/tmp/dumps/crash_20160604172318_1.dmp'', upload yes: ''Discarded=1'' pid 11775 != 11774, skipping destruction (fork without exec?)

admshao commented 8 years ago

+1 for intel + nvidia + ubuntu for me. Just as a workaround, downgrade to 364 drivers. Rock solid stable for says without a single crash On Jun 4, 2016 12:29 PM, "Matteo Tessarotto" notifications@github.com wrote:

Here happen the same, not always but pretty consistently it crash during load of any game with vulkan: Computer Information: Manufacturer: Unknown Model: Unknown Form Factor: Desktop No Touch Input Detected

Processor Information: CPU Vendor: GenuineIntel CPU Family: 0x6 CPU Model: 0x3a CPU Stepping: 0x9 CPU Type: 0x0 Speed: 3401 Mhz 4 logical processors 4 physical processors HyperThreading: Unsupported FCMOV: Supported SSE2: Supported SSE3: Supported SSSE3: Supported SSE4a: Unsupported SSE41: Supported SSE42: Supported AES: Supported AVX: Supported CMPXCHG16B: Supported LAHF/SAHF: Supported PrefetchW: Unsupported

Network Information: Network Speed:

Operating System Version: Ubuntu 14.04.4 LTS (64 bit) Kernel Name: Linux Kernel Version: 3.13.0-87-generic X Server Vendor: The X.Org Foundation X Server Release: 11501000 X Window Manager: Compiz Steam Runtime Version: steam-runtime-release_2016-02-23

Video Card: Driver: NVIDIA Corporation GeForce GTX 670/PCIe/SSE2

Driver Version: 4.5.0 NVIDIA 367.18 OpenGL Version: 4.5 Desktop Color Depth: 24 bits per pixel Monitor Refresh Rate: 60 Hz VendorID: 0x10de DeviceID: 0x1189 Number of Monitors: 2 Number of Logical Video Cards: 1 Primary Display Resolution: 1920 x 1080 Desktop Resolution: 3200 x 1294 Primary Display Size: 20,08" x 11,30" (23,03" diag) 51,0cm x 28,7cm (58,5cm diag) Primary Bus: PCI Express 16x Primary VRAM: 2040 MB Supported MSAA Modes: 2x 4x 8x 16x

Sound card: Audio device: Realtek ALC892

Memory: RAM: 7936 Mb

Miscellaneous: UI Language: English LANG: it_IT.UTF-8 Microphone: Not set Total Hard Disk Space Available: 938771 Mb Largest Free Hard Disk Block: 692726 Mb VR Headset: None detected

Sat Jun 4 15:20:41 2016 GMT: file ''/tmp/dumps/crash_20160604172032_1.dmp'', upload yes: ''Discarded=1'' Sat Jun 4 15:22:45 2016 GMT: file ''/tmp/dumps/crash_20160604172150_1.dmp'', upload yes: ''Discarded=1'' Sat Jun 4 15:23:46 2016 GMT: file ''/tmp/dumps/crash_20160604172318_1.dmp'', upload yes: ''Discarded=1''

crash_20160604172318_1.dmp.zip https://github.com/ValveSoftware/Dota-2-Vulkan/files/298901/crash_20160604172318_1.dmp.zip

— You are receiving this because you commented. Reply to this email directly, view it on GitHub https://github.com/ValveSoftware/Dota-2-Vulkan/issues/116#issuecomment-223761682, or mute the thread https://github.com/notifications/unsubscribe/AIOogrWPxMr9ABIIlLMt31aNcUlN_ZOYks5qIZnvgaJpZM4IpLEo .

LamerTex commented 8 years ago

I updated to the new 367.27 nvidia driver and it seems to works now. I just tried a couple of time but it didn't crash both times. Waiting for someone else to test this :+1:

teddybee-r commented 8 years ago

I'm running 368.39 and I rarely crash but I still do.

Kazeshinu commented 8 years ago

crashes on loading. no notification crash_dota2.exe_20160701003053_1.zip

danginsburg commented 8 years ago

@dzg345 can you provide any further repro instructions for your crash? I looked at the crash dump and I can see that it happens because we are dereferencing a nullptr for the Scaleform HAL. If I could repro this I can likely figure out what is happening. Running with -con_logfile and providing game/dota/console.log when the crash occurs may also provide a clue.

Kazeshinu commented 8 years ago

I'll start doing that. And see if I can get it to crash. I think it's when I'm tabbed out. But I'll add that command tomorrow! Den 1 jul 2016 15:17 skrev "Dan Ginsburg" notifications@github.com:

@dzg345 can you provide any further repro instructions for your crash? I looked at the crash dump and I can see that it happens because we are dereferencing a nullptr for the Scaleform HAL. If I could repro this I can likely figure out what is happening. Running with -con_logfile and providing game/dota/console.log when the crash occurs may also provide a clue.

— You are receiving this because you commented. Reply to this email directly, view it on GitHub https://github.com/ValveSoftware/Dota-2-Vulkan/issues/116#issuecomment-229944023, or mute the thread https://github.com/notifications/unsubscribe/ALdFl7Cq-MHnG5T4Mkv9mMC9jLT8S4Bhks5qRRNtgaJpZM4IpLEo .

Kazeshinu commented 8 years ago

Computer Information: Manufacturer: Gigabyte Technology Co., Ltd. Model: To be filled by O.E.M. Form Factor: Desktop No Touch Input Detected

Processor Information: CPU Vendor: GenuineIntel CPU Family: 0x6 CPU Model: 0x3a CPU Stepping: 0x9 CPU Type: 0x0 Speed: 3537 Mhz 4 logical processors 4 physical processors HyperThreading: Unsupported FCMOV: Supported SSE2: Supported SSE3: Supported SSSE3: Supported SSE4a: Unsupported SSE41: Supported SSE42: Supported AES: Supported AVX: Supported CMPXCHG16B: Supported LAHF/SAHF: Supported PrefetchW: Supported

Network Information: Network Speed:

Operating System Version: Windows 10 (64 bit) NTFS: Supported Crypto Provider Codes: Supported 311 0x0 0x0 0x0

Video Card: Driver: NVIDIA GeForce GTX 660 Ti

DirectX Driver Name:  nvd3dum.dll
Driver Version:  10.18.13.6839
DirectX Driver Version:  10.18.13.6839
Driver Date: 2 June 2016
OpenGL Version: 4.5
Desktop Color Depth: 32 bits per pixel
Monitor Refresh Rate: 144 Hz
DirectX Card: NVIDIA GeForce GTX 660 Ti
VendorID:  0x10de
DeviceID:  0x1183
Revision:  0xa1
Number of Monitors:  1
Number of Logical Video Cards:  1
No SLI or Crossfire Detected
Primary Display Resolution:  1920 x 1080
Desktop Resolution: 1920 x 1080
Primary Display Size: 23.50" x 13.23"  (26.97" diag)
                                        59.7cm x 33.6cm  (68.5cm diag)
Primary Bus: PCI Express 16x
Primary VRAM: 2047 MB
Supported MSAA Modes:  2x 4x 8x

Sound card: Audio device: Headphone (VIA HD Audio)

Memory: RAM: 8152 Mb

Miscellaneous: UI Language: English Microphone: Not set Media Type: DVD Total Hard Disk Space Available: 2982274 Mb Largest Free Hard Disk Block: 2038158 Mb OS Install Date: jan 01 1970 Game Controller: None detected VR Headset: None detected

crash_dota2.exe_20160704130136_1.zip console -c.zip

oscarr-reyes commented 8 years ago

the game also crashes on loading a game using vulkan

my system specs are:

crash_20160904230140_1.dmp.zip

Brazuca87 commented 8 years ago

Same problem. First game loads without any issues, then 2nd will always crash on Vulkan. Here are some logs attached: dumps.zip

armandosstyl commented 7 years ago

Same here on Kubuntu 16.10 amd64, tried with both vanilla, oibaf, and padoka amdgpu drivers.

teddybee-r commented 7 years ago

C'mon there is a 100% crash every time I join a second game. How has this not been fixed yet. I can even spectate a game and know the next join will crash.

kisak-valve commented 7 years ago

The 7.00 update has substantially changed the client. If anyone is still experiencing crashes during loading, please open a new issue report with a copy your system information from steam (Steam -> Help -> System Information) and any CrashIDs or minidump (.dmp) files related to the crash.