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ValveSoftware / Dota-2

Tracker for issues specific to Linux and Mac in the Reborn client. If you have a general issue or non-system-specific feature request please go to dev.dota2.com
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Dota 2 froze #1422

Open kisak-valve opened 6 years ago

kisak-valve commented 6 years ago

Issue transferred from https://github.com/ValveSoftware/steam-for-linux/issues/5407. @amitavmohanty01 posted on 2018-03-17T11:19:35:

Your system information

Please describe your issue in as much detail as possible:

Dota 2 froze. I have a truncated core dump, ~700 mb compressed. Let me know if it can be uploaded somewhere for evaluation.

Steps for reproducing this issue:

  1. Play Dota 2
kisak-valve commented 6 years ago

Hello @amitavmohanty01, please copy your system information from steam (Steam -> Help -> System Information) and put it in a gist, then include a link to the gist in this issue report.

Additionally, if you find any CrashIDs or minidumps (commonly found in /tmp/dumps) related to this issue, please throw them in an archive and you can drag and drop the archive into the comment box.

gdrewb-valve commented 6 years ago

If there's some kind of consistent repro please add the steps.

amitavmohanty01 commented 6 years ago

As I mentioned, the dump is ~700mb. Would the issue tracker accept that size for an attachment?

gdrewb-valve commented 6 years ago

Probably not, but more importantly if it's truncated it may not be useful. I'd just wait to see if it happens again, in which case try to remember what was going on at the time it happened.

amitavmohanty01 commented 6 years ago

I remember what I was doing. I was in an unranked all pick match and it was the banning phase. My mouse was on witch doctor and the hero icon had magnified. The game just got stuck there.

gdrewb-valve commented 6 years ago

If this is the same as the other Dota Plus issues the April 3 update should help with it.

amitavmohanty01 commented 6 years ago

It happened again today with the latest client.

gdrewb-valve commented 6 years ago

Were you doing the same thing? Do you have any dmesg messages that look interesting? We don't have a repro here so we need to find more information to see if this is a Dota issue or a system issue.

amitavmohanty01 commented 6 years ago

What packages does Dota depend on in a linux system? I can probably check if changes to those packages can cause the issue.

gdrewb-valve commented 6 years ago

Dota uses the Steam runtime (unless your system is configured not to). You can look at the packages there to get an idea of what might be used. Other than that the big dependencies are OpenGL/Vulkan and X11.