ValveSoftware / Dota-2

Tracker for issues specific to Linux and Mac in the Reborn client. If you have a general issue or non-system-specific feature request please go to dev.dota2.com
472 stars 38 forks source link

[Linux] Random crashes on Ubuntu 18.04 with stable padoka ppa #1545

Open tiburcillo opened 5 years ago

tiburcillo commented 5 years ago

Your system information

Please describe your issue in as much detail as possible:

Crashes were more frequent on Steam Beta Client, with regular Steam client only once or twice a game crash_20181218165545_1.dmp.tar.gz These crashes happen on both OpenGL and Vulkan, and only in Dota 2. dmesg shows: [ 2794.683518] show_signal_msg: 14 callbacks suppressed [ 2794.683520] dota2[2096]: segfault at 328 ip 00007f446a470a5e sp 00007ffdb11524a0 error 4 in libclient.so[7f446772d000+558d000] [ 2794.683527] Code: 76 03 66 83 f8 ff 74 3a 0f 1f 40 00 0f b7 d8 48 c1 e3 05 48 8d 04 1a 48 8b 50 08 c7 02 ff ff ff ff 48 8b 38 8b 70 10 48 8b 07 90 28 03 00 00 48 8b 15 b5 85 76 03 0f b7 44 1a 1a 66 83 f8 ff

Steps for reproducing this issue:

  1. Open Dota
  2. Watch a game/search for a game
  3. Random crash after 20-30 minutes

Can provide more crash dumps if required

kisak-valve commented 5 years ago

For reference, the attached minidump is a SIGSEGV in libvphysics2.so.

tiburcillo commented 5 years ago

In case you need more instances: [ 8804.886651] GlobPool0[13930]: segfault at 7f2a07d9d020 ip 00007f2c19ca319c sp 00007f2c2b7699a0 error 4 in libmeshsystem.so[7f2c19c64000+237000] [ 8804.886659] Code: 45 90 e8 87 06 ff ff 44 8b 55 b0 45 85 d2 7e 5d 4c 89 65 b0 4c 8b 5d 90 44 8b 65 9c 66 90 49 63 07 44 39 e0 7d 36 4d 8d 34 c3 <49> 8b 1e 48 85 db 0f 84 5f 02 00 00 4c 63 33 4c 89 f7 49 c1 e6 02 [10748.640576] GlobPool0[14954]: segfault at 7fb993fdc6f0 ip 00007fba7fe65c8c sp 00007fba942f29e0 error 4 in libvphysics2.so[7fba7fdc6000+49f000] [10748.640587] Code: 2c c5 08 00 00 00 45 31 f6 4c 8d 25 7e bd 33 00 66 0f 1f 44 00 00 49 8b 47 40 48 8b 3c 18 48 83 c3 08 48 8b 07 ff 50 28 48 98 <45> 0b 34 84 49 39 dd 75 e3 48 83 c4 08 44 89 f0 5b 41 5c 41 5d 41

crash_20181218190517_1.dmp.tar.gz crash_20181218192150_1.dmp.tar.gz

tiburcillo commented 5 years ago

Forgive me should I be spamming, but problem is still present on the Rubick Arcana update. I verified dota2 after installing the update, watched a game and got the following crash (first crash always seems to happen around 2700 seconds of uptime it seems, see original post): [ 2779.152046] show_signal_msg: 9 callbacks suppressed [ 2779.152049] GlobPool0[5330]: segfault at 44c60857 ip 00007f5558f1e917 sp 00007f556e7bd7a0 error 4 in libparticles.so[7f5558cae000+554000] [ 2779.152058] Code: 07 ff 90 a0 00 00 00 41 80 bf 89 03 00 00 00 0f 85 b1 f6 ff ff 48 8b bd 98 fd ff ff 44 89 ea f3 0f 2c b5 0c fd ff ff 48 8b 07 50 68 e9 e5 f6 ff ff 48 63 15 5a 4b 58 00 4c 8d a5 d0 fe ff ff crash_20181220231353_1.dmp.tar.gz

Let me know if you need other traces or if I can help out somehow. Happy frosthaven!

tiburcillo commented 5 years ago

Just an update on this: I updated my BIOS with AGESA 1.0.0.6 for Ryzen processors, since this update I haven't experienced DOTA2 crashes. Only 4-5 games played so far though, but looks promising.

PAM3ES commented 5 years ago

i want play dota2, but i can't. https://gist.github.com/PAM3ES/c3db57b7edd3b0b7f9e5d73eaa220f41 log journalctl

PAM3ES commented 5 years ago

Problem maybe resolved by installed system on new disk

PAM3ES commented 5 years ago

no, not helped

EDIT: It was problem with my overclocked ram.