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ValveSoftware / Dota-2

Tracker for issues specific to Linux and Mac in the Reborn client. If you have a general issue or non-system-specific feature request please go to dev.dota2.com
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[Linux] Cannot launch Dota. Unable to load libpangoft2-1.0.so #1705

Open mirfan-link opened 4 years ago

mirfan-link commented 4 years ago

Your system information

Please describe your issue in as much detail as possible:

Game crashes on launch. Get black screen with window "Unable to load libpangoft2-1.0.so, your game install may be corrupted or you may system conflict"

opening dota.sh will shows:

Using breakpad crash handler
[S_API] SteamAPI_Init(): Loaded '/home/mirfan/.steam/debian-installation/linux64/steamclient.so' OK.
Setting breakpad minidump AppID = 570
Forcing breakpad minidump interfaces to load
Looking up breakpad interfaces from steamclient
Calling BreakpadMiniDumpSystemInit
Looking up breakpad interfaces from steamclient
Calling BreakpadMiniDumpSystemInit
Steam_SetMinidumpSteamID:  Caching Steam ID:  76561198306013571 [API loaded yes]
Steam_SetMinidumpSteamID:  Setting Steam ID:  76561198306013571
Setting breakpad minidump AppID = 373300
INTEL-MESA: warning: Haswell Vulkan support is incomplete
 failed to dlopen "libpangoft2-1.0.so" error=/mnt/9b197ab5-de68-4179-83c4-e1e2ae7adde7/SteamLibrary/steamapps/common/dota 2 beta/game/bin/linuxsteamrt64/libpangoft2-1.0.so: symbol png_set_expand_gray_1_2_4_to_8 version PNG12_0 not defined in file libpng12.so.0 with link time reference
 failed to dlopen "libpangoft2-1.0.so" error=/mnt/9b197ab5-de68-4179-83c4-e1e2ae7adde7/SteamLibrary/steamapps/common/dota 2 beta/game/bin/linuxsteamrt64/libpangoft2-1.0.so: symbol png_set_expand_gray_1_2_4_to_8 version PNG12_0 not defined in file libpng12.so.0 with link time reference

Steps for reproducing this issue:

  1. run dota from steam client
TTimo commented 4 years ago

Hello @mirfan-link, please provide the complete system information from the Help > System Information dialog. In particular, please wait for the "Steam Linux Runtime Information" section to be filled up and provide that to us, thank you!

mirfan-link commented 4 years ago

I have been waiting for the "runtime information tool" report but it takes a very long time and nothing is displayed.

TTimo commented 4 years ago

Please make sure you are running the latest Steam beta - the issue you are reporting about the srt-info tool being very slow or unresponsive may still happen in the general release, but should not longer be happening in the beta version.

gemakochi commented 4 years ago

i also have this issue.

https://gist.github.com/gemakochi/20e9403cd35ec4774d3c3a3776f740ea console.txt crash.zip

kisak-valve commented 4 years ago

Hello @gemakochi, running Dota 2 from outside the Steam runtime is not supported. If you're going to test from outside of Steam, consider using ~/.steam/debian-installation/ubuntu12_32/steam-runtime/run.sh ./dota.sh to give Dota 2 a similar environment as when it's run from Steam.

gemakochi commented 4 years ago

with that command game launched and crushed after logo, no error message displayed other then console. console.txt

TTimo commented 4 years ago

Interesting that run.sh doesn't work either, but this is a different error than the pango issue we are tracking: failed to dlopen "libtensorflow.so" error=libtensorflow.so: cannot open shared object file: No such file or directory.

@gemakochi please run Dota 2 from the Steam client instead and see if the same error reproduces?

gemakochi commented 4 years ago

it's same, game crashes after logo. no visible error message. how can i gather logs?

https://youtu.be/DFGyMZyH4dk

TTimo commented 4 years ago

You can run steam from the command line to capture logs.

We can ignore the libtensorflow.so thing as a red herring - https://github.com/ValveSoftware/Dota-2/issues/1418#issuecomment-373493831

An updated crash dump would be useful. Your latest log https://github.com/ValveSoftware/Dota-2/files/4334289/console.txt doesn't report a libpangoft2 error either so you may be running into something different.

gemakochi commented 4 years ago

i used same command from shortcut and it failed again but it's working without %U parameter. what "%U" does?

2020-03-16 18-46-41 ekran görüntüsü

crash_20200316184339_1.zip console.txt

kisak-valve commented 4 years ago

For reference, the attached minidump is a SIGSEGV in libtier0.so coming from libclient.so (part of Dota 2).

TTimo commented 4 years ago

It looks like your steam launch script is a distribution or user-altered version of the official steam launch script. I can't help with that but maybe you can bypass this cruft and launch directly by running ~/.steam/steam/steam.sh

gemakochi commented 4 years ago

it's working with that command. i'm not sure if i change that shortcut. it's debian specific. console.txt

TTimo commented 4 years ago

Do you mean Dota 2 is working, e.g. problem fixed?

gemakochi commented 4 years ago

yes thank you, it's looks like i don't have a problem at all.

smcv commented 4 years ago

@gemakochi If the Debian /usr/games/steam script does not work, but running ~/.steam/steam/steam.sh directly does work, then please report that to Debian (not here) as a bug in the steam package. Please describe what you do, what you expected to happen, and what actually happens, including any log output that steam or ~/.steam/steam/steam.sh produces when run from a command-line.

The %U syntax in .desktop shortcuts gets replaced by a URL like steam://store, or removed completely if there is no relevant URL. This happens automatically when launching it from a desktop menu. If you are running Steam from a command-line, don't type %U.

gemakochi commented 4 years ago

before your comment i was able to launch game with both /usr/games/steam and ~/.steam/steam/steam.sh. game was crashing with %U added, last crash dump was about that.

then i edit shortcut, removed %U, lauched and joined a ranked game. then i notice key shortcuts was not as i set before. i quit game to change settings. now i can't launch game again. i attached latest crash dump.

console2.txt crash_20200316194207_1.zip

JackTemaki commented 4 years ago

As the original Issue was never solved, here my explanation (which solved the exact same issue for me):

The libpangoft2-1.0.so, which is part of the Dota 2 libraries, looks for symbol png_set_expand_gray_1_2_4_to_8 version PNG12_0 as the error message states.

A quick look into my Ubuntu 18.04 libraries showed, that the required libpng12.so is only a symlink to libpng16.so, which apparently does not have this symbol.

~As libpng12 is not available for Ubuntu 18.04, i downloaded the libpn12 package from Ubuntu 16, and compiled it myself. After adding the correct libpng12.so into the library folder of Dota (game/bin/linuxsteamrt64/), the game started without issues.~ Moderator note: This should not be done, instead, if possible please identify where the ABI incompatible symlink came from, then remove the system-wide symlink.

Edit: This Issue https://github.com/ValveSoftware/Dota-2/issues/1641 mentions the Problem already.

kisak-valve commented 4 years ago

Hello @JackTemaki, libpng12.so and libpng16.so are ABI incompatible and should never be symlinked together. Additionally, libpng12.so is provided by the Steam runtime, but if there's a symlink from one to the other, then Steam sees the system variant as newer than the Steam runtime variant, and it gets preferred by default.

If you're able to determine what added the symlink to your system, that would be interesting to know.

JackTemaki commented 4 years ago

@kisak-valve I do not remember doing the symlink myself, and the date is 17. March 2019... but i am not completely sure if this was not done by me.

I was not familiar with the runtime folder structure, so I did not see the local file. Of course, when deleting the symlink, Dota 2 starts.

Edit:

  1. March was the date updating from 16.04 to 18.04... so either something added the link during the update, or i did it by hand at the same time for whatever reason.
TTimo commented 4 years ago

Please do not attempt @JackTemaki's workaround - you may get Dota 2 running out of luck, and cause a bunch of other problems in return.

We think the problem is that Dota 2 shouldn't be including these pango libraries in the first place.

Try the following workaround instead:

timo@phoenix ~/.s/s/S/c/d/g/b/linuxsteamrt64> ls -1al libpango*
-rwxr-xr-x 1 timo timo 2832047 Aug 28  2019 libpango-1.0.so.off*
-rwxr-xr-x 1 timo timo 6955707 Aug 28  2019 libpangoft2-1.0.so.off*
gemakochi commented 4 years ago

no luck for me.

2020-03-19 23-36-07 ekran görüntüsü

console.txt crash_20200319233543_1.zip

TTimo commented 4 years ago

Looks like Dota 2 tries to do an explicit load - what happens if you try to symlink the two files from the linuxsteamrt64 to your distribution's version of those files?

I cannot reproduce this on Arch either, the game starts fine without the need for symlinks to the host libraries for me (update: I know why Arch does not require the symlinks, that's because it comes with libpango-1.0.so in system libs in addition to libpango-1.0.so.1 - Debian and co only have the latter).

gemakochi commented 4 years ago

at first game didn't launched then i run ~/.steam/steam/ubuntu12_32/steam-runtime/setup.sh --force, it worked for once. i closed game and it's not working again. this is same situation as i thought it was fixed.

console.txt crash_20200320194.zip

FireCulex commented 4 years ago

Ubuntu 20.04 I'm getting the same thing as gemakochi's youtube video. Game shows the logo, and then quits no explanation. This is a clean install out of the box. Tried tinkering over an hour but I couldn't figure it out what the problem is and I don't know how to analyze dmp files.

I suspect its intermittent, after attempting to launch the game 22 times, it actually loaded twice and crashed 20.

crash.zip

smcv commented 4 years ago

(update: I know why Arch does not require the symlinks, that's because it comes with libpango-1.0.so in system libs in addition to libpango-1.0.so.1 - Debian and co only have the latter).

The version with just .so is the development symlink, intended to be used by developers to link executables with -lpango-1.0. The version with .so.1 is the runtime symlink, intended to be used by programs at runtime. Your Arch system has both because Arch doesn't separate development library packages from runtime library packages. In Debian derivatives the development symlink is in the -dev package, and in Red Hat derivatives it's in the -devel package. Installing the libpango1.0-dev package on a Debian-derived system would make it behave like Arch in this respect.

If Dota wants to load a version of libpango that conforms to ABI version 1, it should be using dlopen ("libpango.so.1"), so that it will not get a really ancient version (ABI version 0) or a hypothetical future version (ABI version 2 or up).

TTimo commented 4 years ago

The workaround I described still applies.

It will take a little bit as I get setup with the Dota 2 source to get a fixed version pushed through the pipes to fix this.

It's quite possible that there are other crashes beyond the pango problem, which will need to be tracked as separate issues.

As another alternative, Dota 2 works great when executed within the container runtime configuration (without requiring libpango manipulations).

qt1 commented 3 years ago

@TTimo Hi, can you please give more info about the container runtime configuration? (docker?) Thanks

TTimo commented 3 years ago

@qt1 set Dota 2 to use the 'Steam Linux Runtime' compatibility tool, like so: https://gyazo.com/a44a42c28df8eae9112a0128af9681bb

qt1 commented 3 years ago

It is starting' king of, then fails.

... RecordSteamInterfaceCreation (PID 185196): STEAMPARENTALSETTINGS_INTERFACE_VERSION001 / RecordSteamInterfaceCreation (PID 185196): SteamInput001 / in\win64\dota2.exe: ../src-wine/dlls/ntdll/unix/virtual.c:1243: create_view: Assertion !((UINT_PTR)base & page_mask)' failed. in\win64\dota2.exe: ../src-wine/dlls/ntdll/unix/virtual.c:1243: create_view: Assertion!((UINT_PTR)base & page_mask)' failed.

Encountered crash. Wrote minidump to dota2_2021_0413_033254_1_crash.mdmp

pid 185136 != 185135, skipping destruction (fork without exec?) Game removed: AppID 570 "", ProcID 185196 Game 570 created interface STEAMAPPLIST_INTERFACE_VERSION001 / ...

and then it gets stuck until killall -9 dota2

kisak-valve commented 3 years ago

Hello @qt1, that reads like you've configured Steam to try to run the Windows Dota 2 client via Proton instead of the native Linux client inside of the Steam Linux Runtime container environment.

qt1 commented 3 years ago

I see, so proton is the windows client. I actually tried several options, including the suggestions above linking the so files. Must have copied the trail with proton..

This is what happens when switching to steam linux runtime:

    Installing breakpad exception handler for appid(steam)/version(1618256785)
    [570]Non-Steam Controller Configs Enabled: 1
    Installing breakpad exception handler for appid(steam)/version(1618256785)
    [0413/042809.800281:ERROR:frame_sink_video_capturer_impl.cc(206)] Invalid resolutions constraints: 0x0 must not be greater than 0x0; and also within media::limits.
    Could not connect to X session manager: None of the authentication protocols specified are supported
    Could not connect to X session manager: None of the authentication protocols specified are supported
    Could not connect to X session manager: None of the authentication protocols specified are supported
    Could not connect to X session manager: None of the authentication protocols specified are supported
    [570]Non-Steam Controller Configs Enabled: 1
    Installing breakpad exception handler for appid(steam)/version(1618256785)

And when running dota2:

    If replaying just the application cache, make sure to replay together with the common cache, as application cache can depend on common cache.
    Fossilize WARN: Referenced Pipeline layout bb687473e4599dc7, but it does not exist.
    This can be expected when replaying an archive from Steam.
    If replaying just the application cache, make sure to replay together with the common cache, as application cache can depend on common cache.
    Fossilize WARN: Referenced Pipeline layout 8b944b8d585454b8, but it does not exist.
    This can be expected when replaying an archive from Steam.
    If replaying just the application cache, make sure to replay together with the common cache, as application cache can depend on common cache.
    Fossilize WARN: Referenced Pipeline layout 9f991a11ef5855a9, but it does not exist.
    This can be expected when replaying an archive from Steam.
    If replaying just the application cache, make sure to replay together with the common cache, as application cache can depend on common cache.
    Fontconfig warning: "/srv/data1/files/steamapps/common/dota 2 beta/game/core/panorama/fonts/conf.d/41-repl-os-win.conf", line 148: Having multiple values in <test> isn't supported and may not work as expected
    Fontconfig warning: "/srv/data1/files/steamapps/common/dota 2 beta/game/core/panorama/fonts/conf.d/41-repl-os-win.conf", line 160: Having multiple values in <test> isn't supported and may not work as expected
    RecordSteamInterfaceCreation (PID 188226): SteamUser021 / 
    RecordSteamInterfaceCreation (PID 188226): SteamFriends017 / 
    RecordSteamInterfaceCreation (PID 188226): SteamUtils010 / 
    RecordSteamInterfaceCreation (PID 188226): SteamMatchMaking009 / 
    RecordSteamInterfaceCreation (PID 188226): SteamMatchGameSearch001 / 
    RecordSteamInterfaceCreation (PID 188226): SteamMatchMakingServers002 / 
    RecordSteamInterfaceCreation (PID 188226): STEAMUSERSTATS_INTERFACE_VERSION012 / 
    RecordSteamInterfaceCreation (PID 188226): STEAMAPPS_INTERFACE_VERSION008 / 
    RecordSteamInterfaceCreation (PID 188226): SteamNetworking006 / 
    RecordSteamInterfaceCreation (PID 188226): STEAMREMOTESTORAGE_INTERFACE_VERSION014 / 
    RecordSteamInterfaceCreation (PID 188226): STEAMSCREENSHOTS_INTERFACE_VERSION003 / 
    RecordSteamInterfaceCreation (PID 188226): STEAMHTTP_INTERFACE_VERSION003 / 
    RecordSteamInterfaceCreation (PID 188226): SteamController007 / 
    RecordSteamInterfaceCreation (PID 188226): STEAMUGC_INTERFACE_VERSION014 / 
    RecordSteamInterfaceCreation (PID 188226): STEAMAPPLIST_INTERFACE_VERSION001 / 
    RecordSteamInterfaceCreation (PID 188226): STEAMMUSIC_INTERFACE_VERSION001 / 
    RecordSteamInterfaceCreation (PID 188226): STEAMMUSICREMOTE_INTERFACE_VERSION001 / 
    RecordSteamInterfaceCreation (PID 188226): STEAMHTMLSURFACE_INTERFACE_VERSION_005 / 
    RecordSteamInterfaceCreation (PID 188226): STEAMINVENTORY_INTERFACE_V003 / 
    RecordSteamInterfaceCreation (PID 188226): STEAMVIDEO_INTERFACE_V002 / 
    RecordSteamInterfaceCreation (PID 188226): STEAMPARENTALSETTINGS_INTERFACE_VERSION001 / 
    RecordSteamInterfaceCreation (PID 188226): SteamInput001 / 
    RecordSteamInterfaceCreation (PID 188226): SteamUtils009 / Utils
    RecordSteamInterfaceCreation (PID 188226): SteamNetworkingSocketsSerialized004 / 
    RecordSteamInterfaceCreation (PID 188226): SteamUser020 / User
    RecordSteamInterfaceCreation (PID 188226): STEAMHTTP_INTERFACE_VERSION003 / HTTP
    RecordSteamInterfaceCreation (PID 188226): SteamUser021 / 
    RecordSteamInterfaceCreation (PID 188226): SteamFriends017 / 
    RecordSteamInterfaceCreation (PID 188226): SteamUtils010 / 
    RecordSteamInterfaceCreation (PID 188226): SteamMatchMaking009 / 
    RecordSteamInterfaceCreation (PID 188226): SteamMatchGameSearch001 / 
    RecordSteamInterfaceCreation (PID 188226): SteamMatchMakingServers002 / 
    RecordSteamInterfaceCreation (PID 188226): STEAMUSERSTATS_INTERFACE_VERSION012 / 
    RecordSteamInterfaceCreation (PID 188226): STEAMAPPS_INTERFACE_VERSION008 / 
    RecordSteamInterfaceCreation (PID 188226): SteamNetworking006 / 
    RecordSteamInterfaceCreation (PID 188226): STEAMREMOTESTORAGE_INTERFACE_VERSION014 / 
    RecordSteamInterfaceCreation (PID 188226): STEAMSCREENSHOTS_INTERFACE_VERSION003 / 
    RecordSteamInterfaceCreation (PID 188226): STEAMHTTP_INTERFACE_VERSION003 / 
    RecordSteamInterfaceCreation (PID 188226): SteamController007 / 
    RecordSteamInterfaceCreation (PID 188226): STEAMUGC_INTERFACE_VERSION014 / 
    RecordSteamInterfaceCreation (PID 188226): STEAMAPPLIST_INTERFACE_VERSION001 / 
    RecordSteamInterfaceCreation (PID 188226): STEAMMUSIC_INTERFACE_VERSION001 / 
    RecordSteamInterfaceCreation (PID 188226): STEAMMUSICREMOTE_INTERFACE_VERSION001 / 
    RecordSteamInterfaceCreation (PID 188226): STEAMHTMLSURFACE_INTERFACE_VERSION_005 / 
    RecordSteamInterfaceCreation (PID 188226): STEAMINVENTORY_INTERFACE_V003 / 
    RecordSteamInterfaceCreation (PID 188226): STEAMVIDEO_INTERFACE_V002 / 
    RecordSteamInterfaceCreation (PID 188226): STEAMPARENTALSETTINGS_INTERFACE_VERSION001 / 
    RecordSteamInterfaceCreation (PID 188226): SteamInput001 / 
    RecordSteamInterfaceCreation (PID 188226): SteamUser021 / 
    RecordSteamInterfaceCreation (PID 188226): SteamFriends017 / 
    RecordSteamInterfaceCreation (PID 188226): SteamUtils010 / 
    RecordSteamInterfaceCreation (PID 188226): SteamMatchMaking009 / 
    RecordSteamInterfaceCreation (PID 188226): SteamMatchGameSearch001 / 
    RecordSteamInterfaceCreation (PID 188226): SteamMatchMakingServers002 / 
    RecordSteamInterfaceCreation (PID 188226): STEAMUSERSTATS_INTERFACE_VERSION012 / 
    RecordSteamInterfaceCreation (PID 188226): STEAMAPPS_INTERFACE_VERSION008 / 
    RecordSteamInterfaceCreation (PID 188226): SteamNetworking006 / 
    RecordSteamInterfaceCreation (PID 188226): STEAMREMOTESTORAGE_INTERFACE_VERSION014 / 
    RecordSteamInterfaceCreation (PID 188226): STEAMSCREENSHOTS_INTERFACE_VERSION003 / 
    RecordSteamInterfaceCreation (PID 188226): STEAMHTTP_INTERFACE_VERSION003 / 
    RecordSteamInterfaceCreation (PID 188226): SteamController007 / 
    RecordSteamInterfaceCreation (PID 188226): STEAMUGC_INTERFACE_VERSION014 / 
    RecordSteamInterfaceCreation (PID 188226): STEAMAPPLIST_INTERFACE_VERSION001 / 
    RecordSteamInterfaceCreation (PID 188226): STEAMMUSIC_INTERFACE_VERSION001 / 
    RecordSteamInterfaceCreation (PID 188226): STEAMMUSICREMOTE_INTERFACE_VERSION001 / 
    RecordSteamInterfaceCreation (PID 188226): STEAMHTMLSURFACE_INTERFACE_VERSION_005 / 
    RecordSteamInterfaceCreation (PID 188226): STEAMINVENTORY_INTERFACE_V003 / 
    RecordSteamInterfaceCreation (PID 188226): STEAMVIDEO_INTERFACE_V002 / 
    RecordSteamInterfaceCreation (PID 188226): STEAMPARENTALSETTINGS_INTERFACE_VERSION001 / 
    RecordSteamInterfaceCreation (PID 188226): SteamInput001 / 
    RecordSteamInterfaceCreation (PID 188226): SteamAppDisableUpdate001 / 
    RecordSteamInterfaceCreation (PID 188226): SteamGameCoordinator001 / 
    RecordSteamInterfaceCreation (PID 188226): SteamUser021 / User
    RecordSteamInterfaceCreation (PID 188226): SteamUser021 / 
    RecordSteamInterfaceCreation (PID 188226): SteamFriends017 / 
    RecordSteamInterfaceCreation (PID 188226): SteamUtils010 / 
    RecordSteamInterfaceCreation (PID 188226): SteamMatchMaking009 / 
    RecordSteamInterfaceCreation (PID 188226): SteamMatchGameSearch001 / 
    RecordSteamInterfaceCreation (PID 188226): SteamMatchMakingServers002 / 
    RecordSteamInterfaceCreation (PID 188226): STEAMUSERSTATS_INTERFACE_VERSION012 / 
    RecordSteamInterfaceCreation (PID 188226): STEAMAPPS_INTERFACE_VERSION008 / 
    RecordSteamInterfaceCreation (PID 188226): SteamNetworking006 / 
    RecordSteamInterfaceCreation (PID 188226): STEAMREMOTESTORAGE_INTERFACE_VERSION014 / 
    RecordSteamInterfaceCreation (PID 188226): STEAMSCREENSHOTS_INTERFACE_VERSION003 / 
    RecordSteamInterfaceCreation (PID 188226): STEAMHTTP_INTERFACE_VERSION003 / 
    RecordSteamInterfaceCreation (PID 188226): SteamController007 / 
    RecordSteamInterfaceCreation (PID 188226): STEAMUGC_INTERFACE_VERSION014 / 
    RecordSteamInterfaceCreation (PID 188226): STEAMAPPLIST_INTERFACE_VERSION001 / 
    RecordSteamInterfaceCreation (PID 188226): STEAMMUSIC_INTERFACE_VERSION001 / 
    RecordSteamInterfaceCreation (PID 188226): STEAMMUSICREMOTE_INTERFACE_VERSION001 / 
    RecordSteamInterfaceCreation (PID 188226): STEAMHTMLSURFACE_INTERFACE_VERSION_005 / 
    RecordSteamInterfaceCreation (PID 188226): STEAMINVENTORY_INTERFACE_V003 / 
    RecordSteamInterfaceCreation (PID 188226): STEAMVIDEO_INTERFACE_V002 / 
    RecordSteamInterfaceCreation (PID 188226): STEAMPARENTALSETTINGS_INTERFACE_VERSION001 / 
    RecordSteamInterfaceCreation (PID 188226): SteamInput001 / 
    RecordSteamInterfaceCreation (PID 188226): SteamUtils010 / 
    RecordSteamInterfaceCreation (PID 188226): SteamController007 / 
    RecordSteamInterfaceCreation (PID 188226): SteamInput001 / 
     failed to dlopen "libtensorflow.so" error=libtensorflow.so: cannot open shared object file: No such file or directory
    RecordSteamInterfaceCreation (PID 188226): STEAMHTTP_INTERFACE_VERSION003 /

And now it looks like it is stuck. Maybe it is in some limbo graphic state?

Is there a way to reset the graphic mode?

It does not respond to quit.. or killall dota2 only killall -9 dota2 works.

Turmfalke2 commented 3 years ago

you can ignore the libtensorflow.so error, that one isn't fatal.

you can edit/reset your config in ~/.steam/steam/steamapps/common/dota 2 beta/game/dota/cfg. video.txt is likely the relevant one for you.

qt1 commented 3 years ago

Thanks! I'll try.

On Tue, Apr 13, 2021, 21:18 Turmfalke2 @.***> wrote:

you can ignore the libtensorflow.so error, that one isn't fatal.

you can edit/reset your config in ~/.steam/steam/steamapps/common/dota 2 beta/game/dota/cfg. video.txt is likely the relevant one for you.

— You are receiving this because you were mentioned. Reply to this email directly, view it on GitHub https://github.com/ValveSoftware/Dota-2/issues/1705#issuecomment-818954647, or unsubscribe https://github.com/notifications/unsubscribe-auth/ABYDXP7Z5IY44JTNTX55SRTTISDG5ANCNFSM4KOGSKOQ .

JobeSound commented 3 years ago

I had the "failed to dlopen..." error only when I had a controller connected. Both disconnecting the controller an the -nojoy launch option fixed the problem. The same thing occured in CSGO with the same fix

atasoglou commented 2 years ago

Please do not attempt @JackTemaki's workaround - you may get Dota 2 running out of luck, and cause a bunch of other problems in return.

We think the problem is that Dota 2 shouldn't be including these pango libraries in the first place.

Try the following workaround instead:

* Go to `~/.steam/steam/SteamApps/common/dota 2 beta/game/bin/linuxsteamrt64`

* Rename the `libpango*` files so they are out of the way:
timo@phoenix ~/.s/s/S/c/d/g/b/linuxsteamrt64> ls -1al libpango*
-rwxr-xr-x 1 timo timo 2832047 Aug 28  2019 libpango-1.0.so.off*
-rwxr-xr-x 1 timo timo 6955707 Aug 28  2019 libpangoft2-1.0.so.off*
* Run the library pinning again, in case those libraries are not present on your host (but really they should): `~/.steam/steam/ubuntu12_32/steam-runtime/setup.sh --force`

* On Debian and derivatives, create symlinks in `~/.steam/steam/SteamApps/common/dota 2 beta/game/bin/linuxsteamrt64` to your host version of the libraries. Note the host libraries are `libpango-1.0.so.1` and the Dota 2 version needs to be `libpango-1.0.so`.

* Check that Dota 2 works
  (please report whether this works or not, with distro info and updated logs)

This didn't work for me using arch-linux. I disabled Steam-Play as suggested here and at least dota runs now.

dmknght commented 1 year ago

I'm having this issue after Dota 2 update to latest version (21 Jun). Disable remote play didn't help me fix the problem. p/s: I think i misunderstood the "steam play" and "remote play". According to first result of google, Steam play is a feature that allows you to run compatibility layers in the Linux version of the Steam client. So basically it's switching from Linux native client to Windows client? If that's correct then it's not the actual "fix" IMO

yepIwt commented 1 year ago

Just checked. Same error after June 21st update

MaxLuong commented 1 year ago

Same thing with June 21st update.

I got it running by shutting down Steam and starting it from the command line with this extra option.

steam %U STEAM_RUNTIME_PREFER_HOST_LIBRARIES=0

Found this solution from here: https://forums.opensuse.org/t/after-steam-update-the-games-is-not-launching/125909/21

dmknght commented 1 year ago

Big thanks to @MaxLuong . On my side, i just need to run steam %U and the problem is fixed image P/s: The solution was mentioned here actually. Shoot out @gemakochi for the solution too https://github.com/ValveSoftware/Dota-2/issues/1705#issuecomment-599612664

yepIwt commented 1 year ago

Big thanks to @MaxLuong . On my side, i just need to run steam %U and the problem is fixed image

Thanks!!!!

vkghc commented 3 months ago

Hello, I'm running 6.8.9-arch1-2 .

Dota 2 won't launch since yesterday with the same error messages as described above. I've tried running in XFCE4 with X, and in wayland with sway. Tried both the native and flatpak Steam apps. Same issue persists.

Starting steam with steam %U STEAM_RUNTIME_PREFER_HOST_LIBRARIES=0 does NOT fix the issue.

I get the following messages every time when running either the above command or starting Dota 2 from the Steam UI. Has anyone got an alternative solution to the issue?

/usr/share/themes/Adwaita-dark/gtk-2.0/main.rc:733: error: unexpected identifier 'direction', expected character '}'
/usr/share/themes/Adwaita-dark/gtk-2.0/hacks.rc:28: error: invalid string constant "normal_entry", expected valid string constant

Fontconfig error: "/etc/fonts/conf.d/10-scale-bitmap-fonts.conf", line 72: non-double matrix element
Fontconfig error: "/etc/fonts/conf.d/10-scale-bitmap-fonts.conf", line 72: non-double matrix element

Loaded libpangoft2-1.0.so, got (nil)
 failed to dlopen "libpangoft2-1.0.so" error=libpangoft2-1.0.so: cannot open shared object file: No such file or directory

~/.local/share/Steam/steamapps/common/dota 2 beta/game/dota.sh: line 122: 15171 Bus error               (core dumped) ${STEAM_RUNTIME_PREFIX} ${GAME_DEBUGGER} "${GAMEROOT}"/${GAMEEXE} "$@"
kisak-valve commented 3 months ago

Hello @vkghc, can you check if https://gitlab.freedesktop.org/drm/amd/-/issues/3343 is relevant to your system? A quick test would be to reboot into an older kernel and see how the game behaves.

vkghc commented 3 months ago

Thank you for the helpful suggestion, @kisak-valve !

Downgrading the kernel to 6.8.4 seems to fix the issue. Dota 2 launches as expected from both flatpak and native Steam.

Is the longer term solution to wait for kernel 6.9 where the issue will apparently be fixed?

thanks!

smcv commented 3 months ago

Starting steam with steam %U STEAM_RUNTIME_PREFER_HOST_LIBRARIES=0 does NOT fix the issue.

There are at least two separate reasons why that option won't do what you might imagine it does: that's the wrong way to set environment variables, and even if set as an environment variable it has been ignored since 2020 because it broke too many things. So if that appeared to have worked for someone at any time in the last few years, it must have been coincidence.

kuramayouko commented 3 months ago

Hello @vkghc, can you check if https://gitlab.freedesktop.org/drm/amd/-/issues/3343 is relevant to your system? A quick test would be to reboot into an older kernel and see how the game behaves.

Thank You. I had the same problem 3 days ago on Fedora i would never guessed that the kernel 6.8.9 was the reason that Dota was crashing on menu

czhunor commented 3 months ago

Hello @vkghc, can you check if https://gitlab.freedesktop.org/drm/amd/-/issues/3343 is relevant to your system? A quick test would be to reboot into an older kernel and see how the game behaves.

Thank You. I had the same problem 3 days ago on Fedora i would never guessed that the kernel 6.8.9 was the reason that Dota was crashing on menu

Downgrading to 6.8.4 on Archlinux worked for me also.

rettetdemdativ commented 1 month ago

I'm on 6.9.8 and have the same issue.