Tracker for issues specific to Linux and Mac in the Reborn client. If you have a general issue or non-system-specific feature request please go to dev.dota2.com
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[LINUX, possible cross-platform issue] Occasional matchmaking queue disconnect when game is ready #1707
System information from steam (Steam -> Help -> System Information) in a gist:
System Information
```
Computer Information:
Manufacturer: Unknown
Model: Unknown
Form Factor: Desktop
No Touch Input Detected
Processor Information:
CPU Vendor: AuthenticAMD
CPU Brand: AMD Ryzen 7 1800X Eight-Core Processor
CPU Family: 0x17
CPU Model: 0x1
CPU Stepping: 0x1
CPU Type: 0x0
Speed: 3600 Mhz
16 logical processors
8 physical processors
HyperThreading: Supported
FCMOV: Supported
SSE2: Supported
SSE3: Supported
SSSE3: Supported
SSE4a: Supported
SSE41: Supported
SSE42: Supported
AES: Supported
AVX: Supported
AVX2: Unsupported
AVX512F: Unsupported
AVX512PF: Unsupported
AVX512ER: Unsupported
AVX512CD: Unsupported
AVX512VNNI: Unsupported
SHA: Unsupported
CMPXCHG16B: Supported
LAHF/SAHF: Supported
PrefetchW: Unsupported
Operating System Version:
"Arch Linux" (64 bit)
Kernel Name: Linux
Kernel Version: 5.4.12-1-ck-zen
X Server Vendor: The X.Org Foundation
X Server Release: 12007000
X Window Manager: i3
Steam Runtime Version:
Video Card:
Driver: X.Org Radeon RX Vega (VEGA10, DRM 3.35.0, 5.4.12-1-ck-zen, LLVM 9.0.1)
Driver Version: 4.5 (Compatibility Profile) Mesa 19.3.2
OpenGL Version: 4.5
Desktop Color Depth: 24 bits per pixel
Monitor Refresh Rate: 59 Hz
VendorID: 0x1002
DeviceID: 0x687f
Revision Not Detected
Number of Monitors: 2
Number of Logical Video Cards: 1
Primary Display Resolution: 2560 x 1440
Desktop Resolution: 4480 x 1440
Primary Display Size: 23.50" x 13.23" (26.97" diag)
59.7cm x 33.6cm (68.5cm diag)
Primary VRAM: 8192 MB
Sound card:
Audio device: ATI R6xx HDMI
Memory:
RAM: 16024 Mb
Miscellaneous:
UI Language: English
LANG: en_US.UTF-8
Total Hard Disk Space Available: 1562051 Mb
Largest Free Hard Disk Block: 25371 Mb
VR Headset: None detected
Steam Linux Runtime Information:
{
"can-write-uinput" : true,
"steam-installation" : {
"path" : "/home/luye/.local/share/Steam",
"data_path" : "/home/luye/.local/share/Steam",
"issues" : [
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"runtime" : {
"path" : null,
"version" : null,
"issues" : [
"disabled"
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"os-release" : {
"id" : "arch",
"name" : "Arch Linux",
"pretty_name" : "Arch Linux",
"build_id" : "rolling"
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"is_utf8" : true
}
},
"egl" : {
"icds" : [
{
"json_path" : "/usr/share/glvnd/egl_vendor.d/50_mesa.json",
"library_path" : "libEGL_mesa.so.0"
}
]
},
"vulkan" : {
"icds" : [
{
"json_path" : "/usr/share/vulkan/icd.d/radeon_icd.i686.json",
"library_path" : "/usr/lib32/libvulkan_radeon.so",
"api_version" : "1.1.107"
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{
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}
}
The Steam Linux Runtime container tool is not installed.
```
Have you checked for system updates?: [Yes/No]
Yes
Are you using the latest stable video driver available for your system? [Yes/No]
Yes
Have you verified the game files?: [Yes/No]
Yes
Please describe your issue in as much detail as possible:
Describe what you expected should happen and what did happen. Please link any large pastes as a Github Gist.
Been experiencing this issue for some time, since august 2019. The issue may have been around for longer as I hadn't played dota in a long time before that.
Every once in a while, when the matchmaking queue is ready, I will be disconnected immediately before i can click accept (to join game). Annoyingly I will be unable to rejoin the game. The reconnect button will immediately and repeatedly fail. And restarting the client I'll be considered abandoned by the time I restart the client.
I'm 100% certain this is not a connection issue at its core, though it may be possible the trigger is a packet loss or something like that. Of course, everybody says this; My connection is flawless (I do ping tests on regular basis).
However, the main reason I can say with such certainty is that the issue persists indefinetely for future games once this bug is triggered. The first few times this happened, I went through the 5 minute ban, followed by the 15 minute ban and then the 60 minute ban. When this happens to me nowadays, I'll just accept the 5 minute ban, and restart the client before joining the next game. And it will not happen again (for a few hours/days/weeks).
Steps for reproducing this issue:
Besides the persistence of the issue when it occurs, I am unable to reproduce it. However, I did notice when it happened today is that the search duration timer reset in quick succession over the course of 15-20 seconds. This may be unrelated though.
The timer resetting happens occasionally when the matchmaking is working normally also, I'm guessing when a game has been found, but one of the players either declines quickly or disconnects. My working hypothesis is that the dota coordinator was having issues and was dropping a handful of people in quick succession.
ykuzin
commented
4 years ago
Your system information
Steam->Help->System Information) in a gist:System Information
``` Computer Information: Manufacturer: Unknown Model: Unknown Form Factor: Desktop No Touch Input Detected Processor Information: CPU Vendor: AuthenticAMD CPU Brand: AMD Ryzen 7 1800X Eight-Core Processor CPU Family: 0x17 CPU Model: 0x1 CPU Stepping: 0x1 CPU Type: 0x0 Speed: 3600 Mhz 16 logical processors 8 physical processors HyperThreading: Supported FCMOV: Supported SSE2: Supported SSE3: Supported SSSE3: Supported SSE4a: Supported SSE41: Supported SSE42: Supported AES: Supported AVX: Supported AVX2: Unsupported AVX512F: Unsupported AVX512PF: Unsupported AVX512ER: Unsupported AVX512CD: Unsupported AVX512VNNI: Unsupported SHA: Unsupported CMPXCHG16B: Supported LAHF/SAHF: Supported PrefetchW: Unsupported Operating System Version: "Arch Linux" (64 bit) Kernel Name: Linux Kernel Version: 5.4.12-1-ck-zen X Server Vendor: The X.Org Foundation X Server Release: 12007000 X Window Manager: i3 Steam Runtime Version:
Video Card:
Driver: X.Org Radeon RX Vega (VEGA10, DRM 3.35.0, 5.4.12-1-ck-zen, LLVM 9.0.1)
Driver Version: 4.5 (Compatibility Profile) Mesa 19.3.2
OpenGL Version: 4.5
Desktop Color Depth: 24 bits per pixel
Monitor Refresh Rate: 59 Hz
VendorID: 0x1002
DeviceID: 0x687f
Revision Not Detected
Number of Monitors: 2
Number of Logical Video Cards: 1
Primary Display Resolution: 2560 x 1440
Desktop Resolution: 4480 x 1440
Primary Display Size: 23.50" x 13.23" (26.97" diag)
59.7cm x 33.6cm (68.5cm diag)
Primary VRAM: 8192 MB
Sound card:
Audio device: ATI R6xx HDMI
Memory:
RAM: 16024 Mb
Miscellaneous:
UI Language: English
LANG: en_US.UTF-8
Total Hard Disk Space Available: 1562051 Mb
Largest Free Hard Disk Block: 25371 Mb
VR Headset: None detected
Steam Linux Runtime Information:
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"graphics-details" : {
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"messages" : "ERROR: [Loader Message] Code 0 : /usr/lib32/libvulkan_radeon.so: wrong ELF class: ELFCLASS32\nERROR: [Loader Message] Code 0 : /home/luye/.local/share/Steam/ubuntu12_32/steamoverlayvulkanlayer.so: wrong ELF class: ELFCLASS32\n",
"renderer" : "AMD RADV VEGA10 (LLVM 9.0.1)",
"version" : "1.1.107 (device 1002:687f) (driver 19.3.2)"
},
"glx/gl" : {
"renderer" : "Radeon RX Vega (VEGA10, DRM 3.35.0, 5.4.12-1-ck-zen, LLVM 9.0.1)",
"version" : "4.5 (Compatibility Profile) Mesa 19.3.2",
"library-vendor" : "glvnd"
},
"egl_x11/gl" : {
"renderer" : "Radeon RX Vega (VEGA10, DRM 3.35.0, 5.4.12-1-ck-zen, LLVM 9.0.1)",
"version" : "4.5 (Compatibility Profile) Mesa 19.3.2",
"library-vendor" : "glvnd"
},
"egl_x11/glesv2" : {
"renderer" : "Radeon RX Vega (VEGA10, DRM 3.35.0, 5.4.12-1-ck-zen, LLVM 9.0.1)",
"version" : "OpenGL ES 3.2 Mesa 19.3.2",
"library-vendor" : "glvnd"
}
}
}
},
"locale-issues" : [
"c-utf8-missing",
"i18n-supported-missing"
],
"locales" : {
"" : {
"resulting-name" : "en_US.UTF-8",
"charset" : "UTF-8",
"is_utf8" : true
},
"C" : {
"resulting-name" : "C",
"charset" : "ANSI_X3.4-1968",
"is_utf8" : false
},
"C.UTF-8" : {
"error-domain" : "srt-locale-error-quark",
"error-code" : 0,
"error" : "No such file or directory"
},
"en_US.UTF-8" : {
"resulting-name" : "en_US.UTF-8",
"charset" : "UTF-8",
"is_utf8" : true
}
},
"egl" : {
"icds" : [
{
"json_path" : "/usr/share/glvnd/egl_vendor.d/50_mesa.json",
"library_path" : "libEGL_mesa.so.0"
}
]
},
"vulkan" : {
"icds" : [
{
"json_path" : "/usr/share/vulkan/icd.d/radeon_icd.i686.json",
"library_path" : "/usr/lib32/libvulkan_radeon.so",
"api_version" : "1.1.107"
},
{
"json_path" : "/usr/share/vulkan/icd.d/radeon_icd.x86_64.json",
"library_path" : "/usr/lib/libvulkan_radeon.so",
"api_version" : "1.1.107"
}
]
}
}
The Steam Linux Runtime container tool is not installed.
```
Please describe your issue in as much detail as possible:
Describe what you expected should happen and what did happen. Please link any large pastes as a Github Gist.
Been experiencing this issue for some time, since august 2019. The issue may have been around for longer as I hadn't played dota in a long time before that.
Every once in a while, when the matchmaking queue is ready, I will be disconnected immediately before i can click accept (to join game). Annoyingly I will be unable to rejoin the game. The reconnect button will immediately and repeatedly fail. And restarting the client I'll be considered abandoned by the time I restart the client.
I'm 100% certain this is not a connection issue at its core, though it may be possible the trigger is a packet loss or something like that. Of course, everybody says this; My connection is flawless (I do ping tests on regular basis).
However, the main reason I can say with such certainty is that the issue persists indefinetely for future games once this bug is triggered. The first few times this happened, I went through the 5 minute ban, followed by the 15 minute ban and then the 60 minute ban. When this happens to me nowadays, I'll just accept the 5 minute ban, and restart the client before joining the next game. And it will not happen again (for a few hours/days/weeks).
Steps for reproducing this issue:
Besides the persistence of the issue when it occurs, I am unable to reproduce it. However, I did notice when it happened today is that the search duration timer reset in quick succession over the course of 15-20 seconds. This may be unrelated though.
The timer resetting happens occasionally when the matchmaking is working normally also, I'm guessing when a game has been found, but one of the players either declines quickly or disconnects. My working hypothesis is that the dota coordinator was having issues and was dropping a handful of people in quick succession.