ValveSoftware / Dota-2

Tracker for issues specific to Linux and Mac in the Reborn client. If you have a general issue or non-system-specific feature request please go to dev.dota2.com
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[Linux/Steam Deck] Dota 2 crashes when opening a case to review #2299

Closed NuSuey closed 1 year ago

NuSuey commented 1 year ago

Your system information

Please describe your issue in as much detail as possible:

As it is clear from the description clicking the button should open the Overwatch case review, it shows some basic fast forward controls on the top right corner, but then proceeds to crash (tried multiple times). Can't know if this would have occurred before the new patch, since I rarely had Overwatch cases to review

Steps for reproducing this issue:

  1. Click Review case
  2. Click Download
  3. Click review case - Game then crashes and produces a dump file assert_20230421165110_34.zip
kisak-valve commented 1 year ago

For reference, the attached minidump is a DUMP_REQUESTED in crashhandler.so.

NuSuey commented 1 year ago

Just in case uploading every dump that was generated in the /tmp/dumps/ if that helps crash dumps.zip can't test any further though since I don't have cases to review anymore

kisak-valve commented 1 year ago

For reference, the first three and fifth crash_ minidump is a SIGSEGV in libtier0.so coming from libengine2.so and libnetworksystem.so. The fourth is a SIGSEGV in "0xff" coming from libvstdlibs.so. The assert* minidumps are DUMP_REQUESTED in crashhandler.so.

ghost commented 1 year ago

the same Problem Here [Platform: Windows v11]

whenever i click Review Case, i get the following Error... [ CNetworkGameClientBase::ReadEnterPVS(): CopyNewEntity: invalid class index (307), classname 'CDOTA_Clinkz_PiercingArrow' ] with a single Botton [OK] which force the game to be closed.

cdonatom commented 1 year ago

In my case I get this error on Fedora 38

' ' ' ReadEnterPVS(): CopyNewEntity: invalid class index (1519), classname 'CTriggerBuoyancy' ' ' '

paboum commented 1 year ago

Same for me. There is absolutely no reason to provide more reproduction data, Valve should at least employ QA engineers if they don't want to hire Overwatch officers and outsource it to players.

KleinerKobold commented 1 year ago

Got the same Problem

Computer Information: Manufacturer: ASUSTeK COMPUTER INC. Model: ROG STRIX B550-A GAMING Form Factor: Desktop No Touch Input Detected

Processor Information: CPU Vendor: AuthenticAMD CPU Brand: AMD Ryzen 9 5900X 12-Core Processor
CPU Family: 0x19 CPU Model: 0x21 CPU Stepping: 0x0 CPU Type: 0x0 Speed: 4950 Mhz 24 logical processors 12 physical processors HyperThreading: Supported FCMOV: Supported SSE2: Supported SSE3: Supported SSSE3: Supported SSE4a: Supported SSE41: Supported SSE42: Supported AES: Supported AVX: Supported AVX2: Supported AVX512F: Unsupported AVX512PF: Unsupported AVX512ER: Unsupported AVX512CD: Unsupported AVX512VNNI: Unsupported SHA: Supported CMPXCHG16B: Supported LAHF/SAHF: Supported PrefetchW: Unsupported

Operating System Version: "EndeavourOS Linux" (64 bit) Kernel Name: Linux Kernel Version: 6.2.12-arch1-1 X Server Vendor: The X.Org Foundation X Server Release: 12101008 X Window Manager: GNOME Shell Steam Runtime Version: steam-runtime_0.20230118.0

Video Card: Driver: NVIDIA Corporation NVIDIA GeForce GTX 1060 6GB/PCIe/SSE2 Driver Version: 4.6.0 NVIDIA 530.41.03 OpenGL Version: 4.6 Desktop Color Depth: 24 bits per pixel Monitor Refresh Rate: 144 Hz VendorID: 0x10de DeviceID: 0x1c03 Revision Not Detected Number of Monitors: 1 Number of Logical Video Cards: 1 Primary Display Resolution: 1920 x 1080 Desktop Resolution: 1920 x 1080 Primary Display Size: 20.91" x 11.77" (23.98" diag) 53.1cm x 29.9cm (60.9cm diag) Primary Bus: PCI Express 16x Primary VRAM: 6144 MB Supported MSAA Modes: 2x 4x 8x 16x

Sound card: Audio device: Nvidia GPU 84 HDMI/DP

Memory: RAM: 32005 MB

VR Hardware: VR Headset: None detected

Miscellaneous: UI Language: English LANG: de_DE.UTF-8 Total Hard Disk Space Available: 589490 MB Largest Free Hard Disk Block: 57389 MB

Storage: Number of SSDs: 4 SSD sizes: 1000G,480G,256G,120G Number of HDDs: 0

... please wait for Steam Runtime System Information report:

cdonatom commented 1 year ago

This issue seems to be fixed on the latest patch! (Fedora 38)

NuSuey commented 1 year ago

Can confirm, tried it on my Steam Deck (desktop mode) and I've finished doing two separate Overwatch cases. Good job, fixing it so quickly👌Thanks

KleinerKobold commented 1 year ago

Game just show Dota logo, cursor changes, nothing else happends

Reinstall doesn't helps anymore

assert_20230426091506_123.zip

KleinerKobold commented 1 year ago

Game is working now, had to update kernel, driver and vulkan

KleinerKobold commented 1 year ago

And same problems again, I also changed operating system. Now the error also opccurs on Ubuntu 23.04. Other 3D from Steam are running fine

NuSuey commented 1 year ago

Is this related to the specified problem with opening cases? From what I gathered from your description you have problem with launching the game, if so, please create another issue for it (if this is about that you have the issue you described when opening the case to review, then ignore what I said)

KleinerKobold commented 1 year ago

Ill open my own :)

kisak-valve commented 1 year ago

Closing as fixed.