ValveSoftware / Dota-2

Tracker for issues specific to Linux and Mac in the Reborn client. If you have a general issue or non-system-specific feature request please go to dev.dota2.com
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DOTA became unresponsive, unplayable and FPS drops after 16.10.15 UPDATE #588

Closed Staban9 closed 8 years ago

Staban9 commented 8 years ago

I encountered similar problems after downloading the last update which was released 16/10/15, everything became unresponsive like when clicking the heroes, watch, armory, treasury, play, everything became laggy. It's totally unplayable - the pub and practice with bots match. I already did everything including verifying cache, even reinstalling DOTA. It always takes long to load up, and takes a while to proceed from the dota loading screen to the dashboard. Then after that it freezes. My FPS has been so unstable dropping as low as 1FPS then 10 then 40 then 30 then 50 then 1 again, and so on. Have you got any information about this? Thanks!! My computer specs Processor: Intel(R) Core(TM) i7-4510U CPU@2.00GHz 2.60GHz RAM: 8GB System Type: 64-bit OS x 64-based processor

gdrewb-valve commented 8 years ago

Can you post your full system specs from Steam?

Staban9 commented 8 years ago

@gdrewb-valve Processor Information: Vendor: GenuineIntel CPU Family: 0x6 CPU Model: 0x45 CPU Stepping: 0x1 CPU Type: 0x0 Speed: 2594 Mhz 4 logical processors 2 physical processors HyperThreading: Supported FCMOV: Supported SSE2: Supported SSE3: Supported SSSE3: Supported SSE4a: Unsupported SSE41: Supported SSE42: Supported

Network Information: Network Speed:

Operating System Version: Windows 10 (64 bit) NTFS: Supported Crypto Provider Codes: Supported 311 0x0 0x0 0x0

Video Card: Driver: Intel(R) HD Graphics Family

DirectX Driver Name:  aticfx32.dll
Driver Version:  10.18.15.4256
DirectX Driver Version:  8.17.10.1404
Driver Date: 17 July 2015
OpenGL Version: 4.5
Desktop Color Depth: 32 bits per pixel
Monitor Refresh Rate: 59 Hz
DirectX Card: AMD Radeon R7 M260
VendorID:  0x1002
DeviceID:  0x6900
Number of Monitors:  1
Number of Logical Video Cards:  1
No SLI or Crossfire Detected
Primary Display Resolution:  1366 x 768
Desktop Resolution: 1366 x 768
Primary Display Size: 13.54" x 7.64"  (15.51" diag)
                                        34.4cm x 19.4cm  (39.4cm diag)
Primary Bus Type Not Detected
Primary VRAM: 1024 MB
Supported MSAA Modes:  2x 4x 8x 

Sound card: Audio device: Speakers (Conexant SmartAudio H

Memory: RAM: 8112 Mb

Miscellaneous: UI Language: English Microphone: Not set Media Type: Undetermined Total Hard Disk Space Available: 939114 Mb Largest Free Hard Disk Block: 856667 Mb OS Install Date: Jan 01 1970 Game Controller: None detected

Installed software: Adobe Reader XI (11.0.06) MUI AMD Accelerated Video Transcoding AMD Catalyst Control Center AMD Catalyst Install Manager AMD Fuel Canon Easy-WebPrint EX Canon IJ Network Scanner Selector EX Canon IJ Network Tool Canon IJ Scan Utility Canon Inkjet Printer/Scanner/Fax Extended Survey Program Canon MG3500 series MP Drivers Canon MG3500 series On-screen Manual Canon My Image Garden Canon My Image Garden Design Files Canon My Printer Canon Quick Menu Catalyst Control Center - Branding Catalyst Control Center InstallProxy Catalyst Control Center Localization All Catalyst Control Center Profiles Mobile CCC Help Chinese Standard CCC Help Chinese Traditional CCC Help Czech CCC Help Danish CCC Help Dutch CCC Help English CCC Help Finnish CCC Help French CCC Help German CCC Help Greek CCC Help Hungarian CCC Help Italian CCC Help Japanese CCC Help Korean CCC Help Norwegian CCC Help Polish CCC Help Portuguese CCC Help Russian CCC Help Spanish CCC Help Swedish CCC Help Thai CCC Help Turkish ccc-utility64 Clickfree Conexant HD Audio CyberLink MediaStory Dota 2 DTS Sound ELAN Touchpad 15.8.8.2_X64_WHQL EPSON XP-300 Series Printer Uninstall Google Chrome Google Update Helper Intel® PROSet/Wireless Software Intel® PROSet/Wireless WiFi Software Intel® Trusted Connect Service Client Intel(R) Chipset Device Software Intel(R) Management Engine Components Intel(R) PRO/Wireless Driver Intel(R) Processor Graphics Intel(R) Rapid Storage Technology Intel(R) Wireless Bluetooth(R) 4.0 KMSpico v9.3.1 Luxor Evolved Microsoft Access MUI (English) 2013 Microsoft Access Setup Metadata MUI (English) 2013 Microsoft DCF MUI (English) 2013 Microsoft Excel MUI (English) 2013 Microsoft Groove MUI (English) 2013 Microsoft InfoPath MUI (English) 2013 Microsoft Lync MUI (English) 2013 Microsoft Office 32-bit Components 2013 Microsoft Office OSM MUI (English) 2013 Microsoft Office OSM UX MUI (English) 2013 Microsoft Office Professional Plus 2013 Microsoft Office Proofing (English) 2013 Microsoft Office Proofing Tools 2013 - English Microsoft Office Proofing Tools 2013 - Español Microsoft Office Shared 32-bit MUI (English) 2013 Microsoft Office Shared MUI (English) 2013 Microsoft Office Shared Setup Metadata MUI (English) 2013 Microsoft OneNote MUI (English) 2013 Microsoft Outlook MUI (English) 2013 Microsoft PowerPoint MUI (English) 2013 Microsoft Publisher MUI (English) 2013 Microsoft Visual C++ 2005 Redistributable Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 Microsoft Visual C++ 2010 x64 Redistributable - 10.0.40219 Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219 Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.50727 Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.61030 Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.61030 Microsoft Visual C++ 2012 x64 Additional Runtime - 11.0.50727 Microsoft Visual C++ 2012 x64 Additional Runtime - 11.0.61030 Microsoft Visual C++ 2012 x64 Minimum Runtime - 11.0.50727 Microsoft Visual C++ 2012 x64 Minimum Runtime - 11.0.61030 Microsoft Visual C++ 2012 x86 Additional Runtime - 11.0.61030 Microsoft Visual C++ 2012 x86 Minimum Runtime - 11.0.61030 Microsoft Word MUI (English) 2013 Monosnap Norton Online Backup OEM Application Profile Outils de vérification linguistique 2013 de Microsoft Office - Français Picasa 3 Plants vs. Zombies - Game of the Year PX Profile Update Realtek Card Reader Realtek Ethernet Controller Driver Steam TeamSpeak 3 Client TOSHIBA Audio Enhancement TOSHIBA Desktop Assist TOSHIBA Display Utility TOSHIBA eco Utility TOSHIBA Function Key TOSHIBA Password Utility TOSHIBA PC Health Monitor Toshiba Quality Application TOSHIBA Recovery Media Creator TOSHIBA Service Station TOSHIBA System Driver TOSHIBA System Settings Update Installer for WildTangent Games App VLC media player WildTangent Games WildTangent Games App (Toshiba Games)

gdrewb-valve commented 8 years ago

This bug tracker is only for Mac and Linux issues. I've sent your report on but you'll want to post in the regular forums at dev.dota2.com.