Tracker for issues specific to Linux and Mac in the Reborn client. If you have a general issue or non-system-specific feature request please go to dev.dota2.com
Bug: Client randomly minimizes and crashes.
In Game Time: Random
Short description of issue: During game, client will minimize. Sound will be heard and game play is heard but screen will not return. It has happened since reborn and happens at least once a game, forcing a restart. Have tried all console codes, launch options, integrity checks and clean installation.
Operating System Version:
Windows 7 (64 bit)
NTFS: Supported
Crypto Provider Codes: Supported 311 0x0 0x0 0x0
Video Card:
Driver: NVIDIA GeForce GTX 560M
DirectX Driver Name: nvd3dum.dll
Driver Version: 9.18.13.3523
DirectX Driver Version: 9.18.13.3523
Driver Date: 4 Mar 2014
OpenGL Version: 4.4
Desktop Color Depth: 32 bits per pixel
Monitor Refresh Rate: 60 Hz
DirectX Card: NVIDIA GeForce GTX 560M
VendorID: 0x10de
DeviceID: 0x1251
Number of Monitors: 1
Number of Logical Video Cards: 1
No SLI or Crossfire Detected
Primary Display Resolution: 1920 x 1080
Desktop Resolution: 1920 x 1080
Primary Display Size: 26.65" x 15.00" (30.55" diag)
67.7cm x 38.1cm (77.6cm diag)
Primary Bus: PCI Express 16x
Primary VRAM: 1536 MB
Supported MSAA Modes: 2x 4x 8x
Sound card:
Audio device: Speakers (Realtek High Definiti
Memory:
RAM: 6135 Mb
Miscellaneous:
UI Language: English
Microphone: Not set
Media Type: DVD
Total Hard Disk Space Available: 686693 Mb
Largest Free Hard Disk Block: 371294 Mb
OS Install Date: Dec 31 1969
Game Controller: None detected
Installed software:
7-Zip 9.20
Adobe Flash Player 12 ActiveX
Adobe Flash Player 12 Plugin
Adobe Reader XI (11.0.12)
Adobe Refresh Manager
Battle.net
BisonCam
BIT.TRIP RUNNER
CCleaner
Core Temp 1.0 RC6
Counter-Strike: Global Offensive
DAEMON Tools Lite
Defraggler
Dota 2
Driver Talent
ESET Smart Security
Fraps (remove only)
GOM Player
GOMTV Streamer
Google Chrome
Google Toolbar for Internet Explorer
Google Update Helper
Hotkey 3.3002
Intel® Matrix Storage Manager
Intel® PROSet/Wireless Software
Intel® PROSet/Wireless WiFi Software
Intel(R) PROSet/Wireless for Bluetooth(R) + High Speed
Intel(R) PROSet/Wireless WiFi Software Driver
ITECIR
Itibiti RTC
Java 8 Update 51
Java 8 Update 51 (64-bit)
Java Auto Updater
Java(TM) 6 Update 22
Java(TM) 6 Update 29
JavaFX 2.1.0
JMicron Ethernet Adapter NDIS Driver
JMicron Flash Media Controller Driver
Junk Mail filter update
K-Lite Codec Pack 9.7.0 (Basic)
Logitech Gaming Software
Microsoft .NET Framework 4.5.2
Microsoft Application Error Reporting
Microsoft ASP.NET MVC 4 Runtime
Microsoft Choice Guard
Microsoft Office 365 - en-us
Microsoft Silverlight
Microsoft SQL Server 2005 Compact Edition [ENU]
Microsoft Sync Framework Runtime Native v1.0 (x86)
Microsoft Sync Framework Services Native v1.0 (x86)
Microsoft Visual C++ 2005 Redistributable
Microsoft Visual C++ 2005 Redistributable (x64)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.21022
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161
Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30411
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
Microsoft Visual C++ 2010 x64 Redistributable - 10.0.40219
Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219
Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.61030
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.61030
Microsoft Visual C++ 2012 x64 Additional Runtime - 11.0.61030
Microsoft Visual C++ 2012 x64 Minimum Runtime - 11.0.61030
Microsoft Visual C++ 2012 x86 Additional Runtime - 11.0.61030
Microsoft Visual C++ 2012 x86 Minimum Runtime - 11.0.61030
Microsoft Visual C++ 2013 Redistributable (x64) - 12.0.21005
Microsoft Visual C++ 2013 x64 Additional Runtime - 12.0.21005
Microsoft Visual C++ 2013 x64 Minimum Runtime - 12.0.21005
Microsoft Visual Studio 2010 Tools for Office Runtime (x64)
Microsoft XNA Framework Redistributable 3.1
Microsoft XNA Framework Redistributable 4.0 Refresh
MKVToolNix 6.8.0 (64bit)
MPC-HC 1.6.5.6366
MSVCRT
MSXML 4.0 SP2 (KB954430)
MSXML 4.0 SP2 (KB973688)
Network+ 2011 Book Sample
NVIDIA 3D Vision Driver 335.23
NVIDIA Control Panel 335.23
NVIDIA GeForce Experience 2.9.1.22
NVIDIA GeForce Experience Service
NVIDIA Graphics Driver 335.23
NVIDIA HD Audio Driver 1.3.34.4
NVIDIA Install Application
NVIDIA LED Visualizer 1.0
NVIDIA Network Service
NVIDIA PhysX
NVIDIA PhysX System Software 9.15.0428
NVIDIA ShadowPlay 2.9.1.22
NVIDIA Stereoscopic 3D Driver
NVIDIA Update 2.9.1.22
NVIDIA Update Core
NVIDIA Virtual Audio 1.2.34
Office 15 Click-to-Run Extensibility Component
Office 15 Click-to-Run Licensing Component
Office 15 Click-to-Run Localization Component
OpenAL
Pando Media Booster
PDFCreator
Protector Suite 2009
PunkBuster Services
Python 2.7.2
Python 3.2.2 (64-bit)
Realtek High Definition Audio Driver
Renesas Electronics USB 3.0 Host Controller Driver
Security Update for Microsoft .NET Framework 4.5.2 (KB3023224)
Security Update for Microsoft .NET Framework 4.5.2 (KB3035490)
Security Update for Microsoft .NET Framework 4.5.2 (KB3037581)
Security Update for Microsoft .NET Framework 4.5.2 (KB3074230)
Security Update for Microsoft .NET Framework 4.5.2 (KB3074550)
Security Update for Microsoft .NET Framework 4.5.2 (KB3097996)
Security Update for Microsoft .NET Framework 4.5.2 (KB3098781)
SHIELD Streaming
SHIELD Wireless Controller Driver
Steam
SteelSeries Engine 3.6.2
Synaptics Pointing Device Driver
System Requirements Lab Detection
System Requirements Lab for Intel
TeamSpeak 3 Client
Tixati
Uninstall Helper
Verizon Wireless Software Upgrade Assistant - Samsung(ar)
Verizon Wireless Software Utility Application for Android - Samsung
VLC media player
VVVVVV
Windows Live Call
Windows Live Communications Platform
Windows Live Essentials
Windows Live Family Safety
Windows Live Mail
Windows Live Messenger
Windows Live Movie Maker
Windows Live Photo Gallery
Windows Live Sync
Windows Live Upload Tool
Windows Live Writer
Bug: Client randomly minimizes and crashes. In Game Time: Random Short description of issue: During game, client will minimize. Sound will be heard and game play is heard but screen will not return. It has happened since reborn and happens at least once a game, forcing a restart. Have tried all console codes, launch options, integrity checks and clean installation.
Processor Information: Vendor: GenuineIntel CPU Family: 0x6 CPU Model: 0x2c CPU Stepping: 0x2 CPU Type: 0x0 Speed: 3333 Mhz 12 logical processors 6 physical processors HyperThreading: Supported FCMOV: Supported SSE2: Supported SSE3: Supported SSSE3: Supported SSE4a: Unsupported SSE41: Supported SSE42: Supported
Network Information: Network Speed:
Operating System Version: Windows 7 (64 bit) NTFS: Supported Crypto Provider Codes: Supported 311 0x0 0x0 0x0
Video Card: Driver: NVIDIA GeForce GTX 560M
DirectX Driver Name: nvd3dum.dll Driver Version: 9.18.13.3523 DirectX Driver Version: 9.18.13.3523 Driver Date: 4 Mar 2014 OpenGL Version: 4.4 Desktop Color Depth: 32 bits per pixel Monitor Refresh Rate: 60 Hz DirectX Card: NVIDIA GeForce GTX 560M VendorID: 0x10de DeviceID: 0x1251 Number of Monitors: 1 Number of Logical Video Cards: 1 No SLI or Crossfire Detected Primary Display Resolution: 1920 x 1080 Desktop Resolution: 1920 x 1080 Primary Display Size: 26.65" x 15.00" (30.55" diag) 67.7cm x 38.1cm (77.6cm diag) Primary Bus: PCI Express 16x Primary VRAM: 1536 MB Supported MSAA Modes: 2x 4x 8x
Sound card: Audio device: Speakers (Realtek High Definiti
Memory: RAM: 6135 Mb
Miscellaneous: UI Language: English Microphone: Not set Media Type: DVD Total Hard Disk Space Available: 686693 Mb Largest Free Hard Disk Block: 371294 Mb OS Install Date: Dec 31 1969 Game Controller: None detected
Installed software: 7-Zip 9.20 Adobe Flash Player 12 ActiveX Adobe Flash Player 12 Plugin Adobe Reader XI (11.0.12) Adobe Refresh Manager Battle.net BisonCam BIT.TRIP RUNNER CCleaner Core Temp 1.0 RC6 Counter-Strike: Global Offensive DAEMON Tools Lite Defraggler Dota 2 Driver Talent ESET Smart Security Fraps (remove only) GOM Player GOMTV Streamer Google Chrome Google Toolbar for Internet Explorer Google Update Helper Hotkey 3.3002 Intel® Matrix Storage Manager Intel® PROSet/Wireless Software Intel® PROSet/Wireless WiFi Software Intel(R) PROSet/Wireless for Bluetooth(R) + High Speed Intel(R) PROSet/Wireless WiFi Software Driver ITECIR Itibiti RTC Java 8 Update 51 Java 8 Update 51 (64-bit) Java Auto Updater Java(TM) 6 Update 22 Java(TM) 6 Update 29 JavaFX 2.1.0 JMicron Ethernet Adapter NDIS Driver JMicron Flash Media Controller Driver Junk Mail filter update K-Lite Codec Pack 9.7.0 (Basic) Logitech Gaming Software Microsoft .NET Framework 4.5.2 Microsoft Application Error Reporting Microsoft ASP.NET MVC 4 Runtime Microsoft Choice Guard Microsoft Office 365 - en-us Microsoft Silverlight Microsoft SQL Server 2005 Compact Edition [ENU] Microsoft Sync Framework Runtime Native v1.0 (x86) Microsoft Sync Framework Services Native v1.0 (x86) Microsoft Visual C++ 2005 Redistributable Microsoft Visual C++ 2005 Redistributable (x64) Microsoft Visual C++ 2008 Redistributable - x64 9.0.21022 Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17 Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148 Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022 Microsoft Visual C++ 2008 Redistributable - x86 9.0.30411 Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 Microsoft Visual C++ 2010 x64 Redistributable - 10.0.40219 Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219 Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.61030 Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.61030 Microsoft Visual C++ 2012 x64 Additional Runtime - 11.0.61030 Microsoft Visual C++ 2012 x64 Minimum Runtime - 11.0.61030 Microsoft Visual C++ 2012 x86 Additional Runtime - 11.0.61030 Microsoft Visual C++ 2012 x86 Minimum Runtime - 11.0.61030 Microsoft Visual C++ 2013 Redistributable (x64) - 12.0.21005 Microsoft Visual C++ 2013 x64 Additional Runtime - 12.0.21005 Microsoft Visual C++ 2013 x64 Minimum Runtime - 12.0.21005 Microsoft Visual Studio 2010 Tools for Office Runtime (x64) Microsoft XNA Framework Redistributable 3.1 Microsoft XNA Framework Redistributable 4.0 Refresh MKVToolNix 6.8.0 (64bit) MPC-HC 1.6.5.6366 MSVCRT MSXML 4.0 SP2 (KB954430) MSXML 4.0 SP2 (KB973688) Network+ 2011 Book Sample NVIDIA 3D Vision Driver 335.23 NVIDIA Control Panel 335.23 NVIDIA GeForce Experience 2.9.1.22 NVIDIA GeForce Experience Service NVIDIA Graphics Driver 335.23 NVIDIA HD Audio Driver 1.3.34.4 NVIDIA Install Application NVIDIA LED Visualizer 1.0 NVIDIA Network Service NVIDIA PhysX NVIDIA PhysX System Software 9.15.0428 NVIDIA ShadowPlay 2.9.1.22 NVIDIA Stereoscopic 3D Driver NVIDIA Update 2.9.1.22 NVIDIA Update Core NVIDIA Virtual Audio 1.2.34 Office 15 Click-to-Run Extensibility Component Office 15 Click-to-Run Licensing Component Office 15 Click-to-Run Localization Component OpenAL Pando Media Booster PDFCreator Protector Suite 2009 PunkBuster Services Python 2.7.2 Python 3.2.2 (64-bit) Realtek High Definition Audio Driver Renesas Electronics USB 3.0 Host Controller Driver Security Update for Microsoft .NET Framework 4.5.2 (KB3023224) Security Update for Microsoft .NET Framework 4.5.2 (KB3035490) Security Update for Microsoft .NET Framework 4.5.2 (KB3037581) Security Update for Microsoft .NET Framework 4.5.2 (KB3074230) Security Update for Microsoft .NET Framework 4.5.2 (KB3074550) Security Update for Microsoft .NET Framework 4.5.2 (KB3097996) Security Update for Microsoft .NET Framework 4.5.2 (KB3098781) SHIELD Streaming SHIELD Wireless Controller Driver Steam SteelSeries Engine 3.6.2 Synaptics Pointing Device Driver System Requirements Lab Detection System Requirements Lab for Intel TeamSpeak 3 Client Tixati Uninstall Helper Verizon Wireless Software Upgrade Assistant - Samsung(ar) Verizon Wireless Software Utility Application for Android - Samsung VLC media player VVVVVV Windows Live Call Windows Live Communications Platform Windows Live Essentials Windows Live Family Safety Windows Live Mail Windows Live Messenger Windows Live Movie Maker Windows Live Photo Gallery Windows Live Sync Windows Live Upload Tool Windows Live Writer
Thank you for your assistance