Darkdykk
commented
1 year ago tengo el mismo problema, el dia de hoy me sale error en dos partidas y que no encuentra la sesion de juego y me da penalizacion. Dos juegos perdidos de mmr encima sancion cuando son sus servidores que andan fallando.
Description
I hope this finds you well. I am writing to report an unfair penalty I received during a recent Dota 2 match. The Dota 2 servers experienced an unexpected outage, leading to a disruption in the gameplay. Unfortunately, I was assigned a match penalty as a result of this server downtime, which I believe was unfair and undeserved.
The server outage occurred during an ongoing match, causing a disconnection for all participating players. Upon reconnection, I was presented with a match penalty, which has had a negative impact on my gameplay experience and overall standing within the Dota 2 community.
I understand that penalties are sometimes necessary to maintain a fair and enjoyable gaming environment, but in this case, I believe the circumstances were beyond my control. The server outage was an unforeseeable event, and it is unreasonable to penalize players who were caught in the middle of a disrupted match.
I kindly request you to review my case and reverse the match penalty that was applied to my account. This will help rectify an unfair consequence caused solely by external factors. I have been an active and respectful member of the Dota 2 community, and I strongly believe that this incident should not mar my in-game reputation.
Thank you for your attention to this issue. I look forward to a resolution that rectifies this unfair penalty and allows me to continue enjoying Dota 2 without unjust consequences.
Sincerely,
Dota2 ID - 1167055894
Example Match ID (and possibly Timestamp)
Dota2 ID - 1167055894
Screenshots
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