ValveSoftware / Dota2-Gameplay

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Valve, It's been over a month since the last Behavior Score Patch... Can we get another update? #12845

Open jaredeg opened 11 months ago

jaredeg commented 11 months ago

Description

Valve, did you already give-up on the new Behavior Score System?

  1. Behavior Scores and Comms Scores are once again exactly the same (just like before the first update.) With thousands of potential pairs of scores, outside of the max 12k/12k it should be quite difficult, if not impossible, for the scores to always be the same. There is clearly a bug/abuse here.

  2. People are getting lengthy communications bans, despite having extremely high communication scores (48 hours, to 1 week, to 1 month) and it appears the live "AI Driven" toxic chat detection only works for the instant game mutes, but not the collective comm abuse reports. I got comm banned (8400 comm score) for 30 days. Before the ban my comm scores were only going-up, so I figured my purposefully friendly comms were fine. However, it appears because they are not actually inspected, you can still get global mutes based off of # of reports. Saying in all chat "gg" lets the enemy report you for comm abuse. Picking dazzle mid and your teammates not liking it, earns you a comm report, etc. Since I have been muted for one month the past three Comms Scores have been as followed :

IMAGE Last three # of Comm Reports

I literally can't type or use voice chat and I am getting reported most games (Note Toxic Comms and Toxic Voice are both bucketed into this column.) In the old system you were at least unable to report someone who was premuted. My assumption is people see I am pre-muted and report me accordingly, if I use the chat wheel and say get back, or ping someone is missing, they assume its with ill intent and that I am toxic, they then report me for other behaviors as they are triggered. Maybe we should hide that someone is auto muted (not including manual mutes) and remove the functionality of manually unmuting them until after the game. Prior to the comm ban my behavior score and comms score continually climbed (was at 8400 right before the ban and even when I got comm banned I gained 200 comms/behavior Score) now both scores are at 8000.

  1. Please rework Global Mutes - In the new system we have strict restrictions at certain scores that enable specific type of mutes. Please lean on this system and adjust the bar appropriately. The Global mute system seems like a strange gate that is less clear when and why you are getting globally muted. Similarly, if you do get global muted, let people that are in Party Chat communicate without having to adjust mutes.

  2. No action on smurf reports - What's the plan for smurf reports? I have seen nothing from the handful I have reported. At Divine->Immortal Its quite obvious when someone goes Lone Druid mid with 500 games that they are a smurf. Can we also enforce having # of matches and win % in someones profile?

  3. Please remove denying bottles and let us know what exactly happened to the reported person- I reported the natures prophet that I posted about and literally nothing happened. No action taken. But even if action was taken, I should at least know what happened (temporary ban + LP, LP, Shadow Pool, etc)

Example Match ID (and possibly Timestamp)

No response

Screenshots

No response

Aveden1322 commented 11 months ago

Anything under 11k is clearly a toxicity problem

commentator24 commented 11 months ago

11278

orhanbaran commented 11 months ago

I have a similar issue, both communication and behavior scores were same ~11k and, few times I got banned (4hours) + 1 LP game and my score didn't even go down more than 400-600. also got muted, wasn't able to tip, voice chat , etc... with the latest update now my comm score is 10.4 and b score is 10.8k. hope not to see the same bans again.