ValveSoftware / Dota2-Gameplay

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Find match but cant connect at it #21781

Open Brazilianu0607199 opened 1 month ago

Brazilianu0607199 commented 1 month ago

Description

I found the match , i accept it , after is not loading "failed to connect" and after a while i recieve a ban because "communication whith server......" , every day

Example Match ID (and possibly Timestamp)

I dont have match id

Screenshots

I dont have , i can give you my username to search for the loggs and find what is the problem . Brazilianu0607199

IgorHoruzha commented 1 month ago

Hello. Which server do You usually play on? Could You provide a video with reproduction of the issue, please?

Brazilianu0607199 commented 1 month ago

Trimis de pe Outlook pentru Androidhttps://aka.ms/AAb9ysg


From: Igor @.> Sent: Sunday, September 15, 2024 10:48:31 AM To: ValveSoftware/Dota2-Gameplay @.> Cc: Brazilianu0607199 @.>; Author @.> Subject: Re: [ValveSoftware/Dota2-Gameplay] Find match but cant connect at it (Issue #21781)

Hello. Which server do You usually play on? Could You provide a video with reproduction of the issue, please?

— Reply to this email directly, view it on GitHubhttps://github.com/ValveSoftware/Dota2-Gameplay/issues/21781#issuecomment-2351441728, or unsubscribehttps://github.com/notifications/unsubscribe-auth/BLJPZHVW7OCU7Q6LS3RKPIDZWU3U7AVCNFSM6AAAAABOHD7NASVHI2DSMVQWIX3LMV43OSLTON2WKQ3PNVWWK3TUHMZDGNJRGQ2DCNZSHA. You are receiving this because you authored the thread.Message ID: @.***>

IgorHoruzha commented 1 month ago

Trimis de pe Outlook pentru Androidhttps://aka.ms/AAb9ysg

There is no reply in the message.

Brazilianu0607199 commented 1 month ago

I have sent another email , with a video that shows how its the problem.And the second email with a picture with the mesaage.ThabksTrimis de pe Galaxy -------- Mesaj original --------De la: Igor @.> Date: 15.09.2024 12:32 (GMT+02:00) Către: ValveSoftware/Dota2-Gameplay @.> Cc: Brazilianu0607199 @.>, Author @.> Subiect: Re: [ValveSoftware/Dota2-Gameplay] Find match but cant connect at it (Issue #21781)

Trimis de pe Outlook pentru Androidhttps://aka.ms/AAb9ysg

There is no reply in the message.

—Reply to this email directly, view it on GitHub, or unsubscribe.You are receiving this because you authored the thread.Message ID: @.***>

IgorHoruzha commented 1 month ago

Something went wrong. The answer looks this way image

Brazilianu0607199 commented 1 month ago

How can i send you the video because is too big for email .ThabksTrimis de pe Galaxy -------- Mesaj original --------De la: Igor @.> Date: 15.09.2024 12:51 (GMT+02:00) Către: ValveSoftware/Dota2-Gameplay @.> Cc: Brazilianu0607199 @.>, Author @.> Subiect: Re: [ValveSoftware/Dota2-Gameplay] Find match but cant connect at it (Issue #21781) Something went wrong. The answer looks this way image.png (view on web)

—Reply to this email directly, view it on GitHub, or unsubscribe.You are receiving this because you authored the thread.Message ID: @.***>

Brazilianu0607199 commented 1 month ago

![Uploading 20240915_120600.jpg…]()

IgorHoruzha commented 1 month ago

Uploading 20240915_120600.jpg…

The image hasn't uploaded, it is important to ensure that it is uploaded before comment.

Brazilianu0607199 commented 1 month ago

20240915_120600

IgorHoruzha commented 1 month ago

Could You try to record a video for example using Snipping Tool or OBS, please?

Does it happen every time? Could You try Yor Phone Ethernet using USB tethering (Be careful with traffic), please?

IgorHoruzha commented 1 month ago

Also could You try to lower the value following: image

Brazilianu0607199 commented 1 month ago

20240915_181125 20240915_181127 20240915_181130 20240915_181132 20240915_181135 20240915_181119 20240915_181117 20240915_181115

Brazilianu0607199 commented 1 month ago

![Uploading 1726413187092560490951934512877.jpg…]()

Brazilianu0607199 commented 1 month ago

172641321440464084642487838346

Brazilianu0607199 commented 1 month ago

That blue screen stayed from when i accepted the match , around 2 min , and after that gave me "we cannot recieve data feom host" and i have again ban ..... P.s : in between the bans , i had played some matches because it's like a pattern , 1 game , 2 bans , 1 game 1 ban , 1-2 games 2 bans

IgorHoruzha commented 1 month ago

I see You point, Could You try to create several for times a lobby and check whether the bug happened.

Could You check whether Your Network Drivers is up to date, please?

IgorHoruzha commented 1 month ago

Could You also verify integrity of game files? image

Brazilianu0607199 commented 1 month ago

Network drivera are up to date , i have made this in the begining of the problems (i tought that is the problem) and i checked the integrity of the files , i have double checked them .

I am trying now the one with lobies to see if the problem persists. I will come back with feedback

Brazilianu0607199 commented 1 month ago

Same thing with lobies , almost 1 min maybe more between starting button until i can chose a hero (usually i am disconected and banned for abandon in this time ) So no changes....

IgorHoruzha commented 1 month ago

Could You try local hosted lobby, please?

IgorHoruzha commented 1 month ago

21827 possible related.

Could You try fresh install, please?

Brazilianu0607199 commented 1 month ago

I allready tried , fresh reinstal of steam , dota 2 and windows. , no other games/apps on my laptop. Dosent work this ......